A photo of a Qantas economy class breakfast and lunch from a disgruntled passenger has gone viral, with debate raging as to whether the meals were disgusting. While the meal presentations won’t win any awards for aesthetics, they look...
The Crazy Reason Why United Airlines Had To Ground A321neo Fleet
United Airlines temporarily grounded its Airbus A321neo fleet last night for an extremely odd reason. The issue has been resolved…for now. United Airlines Had To Ground A321neo Fleet Due To No Smoking Light First noted by JonNYC, United Airlines...
A Beautiful Case Study Of Hotel Service Recovery
I mentioned in my review yesterday that I had a minor service incident at the Andaz Bali and I want to unpack it a bit here, especially to praise the hotel for the way its excellent service recovery. Perfect...
US Seizes 747-300 It Says That Iran Illegally Sold To Venezuela
With the help of Argentina, the US is now in custody of an ex-Mahan Air Boeing 747-300 that is says was illegally transferred to a Venezuelan cargo carrier in violation of international sanctions against the Islamic Republic. US Seizes...
