A passenger was denied boarding on a United Airlines transcontinental flight after cursing at a gate agent. The captain happened to overhear the conversation… Nice: Passenger Denied Boarding After Cursing At Gate Agent One of my favorite threads on...
Air Canada Is Held Liable For Bad Advice Of Chatbot
Air Canada has been ordered to compensate a man when the Air Canada chatbot misled him over a bereavement fare. It is an interesting case, though I found Air Canada’s legal reasoning to border on absurd. Air Canada Held...
Where to Smoke Inside London Heathrow Airport
Despite strict prohibitions against smoking in the United Kingdom, you can still smoke at two locations inside London Heathrow Airport. I’ve updated this guide for 2024. A few years ago, I wrote a post entitled, The Secret Place to...
