What a Christmas night at Phoenix Sky Harbor International Airport (PHX)…first multiple shootings and a stabbing, then a vigilante who showed up to the airport with a cache of weapons thinking he was going to hunt an active shooter...
Air Canada Pinpoints The Untapped Potential Of Aeroplan
Air Canada Executive Vice President Mark Nasr understands loyalty and that a primary goal of airline loyalty programs should be to push people to fly the associated airline…a straightforward but increasingly minority position in the frequent flyer world. Air...
Flying Blue Devaluation: Partner Award Pricing Rises By Up To 100%
As Santa brought presents to all the good children, Flying Blue delivered coal to its good frequent flyers. One of my favorite loyalty programs has ended the year on a bad note with a devaluation of partner awards, with...
