Hello from London, where my kids and I are chilling in the Lufthansa Lounge after a 10.5-hour flight from Los Angeles to London on a United Airlines 787-9 in row 56…the penultimate row on the aircraft. United Airlines 787-9...
Seriously? Delta One Lounge At JFK Now Asks For Tips
Delta Air Lines has built arguably the most impressive premium ground product in the United States with its Delta One lounges. But two recent developments at its New York JFK lounge undermine that experience in a way that feels...
United Airlines Adds TSA Wait Time Tool To App
United Airlines has rolled out a new app feature aimed at reducing one of the most frustrating parts of air travel: long security lines. United Airlines Adds TSA Wait Time Tracker In App United has introduced a new feature...
British Airways Will Allow Inflight Calls…And I’m All For It
British Airways is about to do something most airlines have long avoided: allow passengers to make voice and video calls onboard. Predictably, the reaction has been swift and overwhelmingly negative. But my reaction is different. British Airways Will Allow...
