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Home » American Airlines » Dear FA, Here’s How to Steal an iPhone
American Airlines

Dear FA, Here’s How to Steal an iPhone

Matthew Klint Posted onFebruary 6, 2018November 14, 2023 17 Comments

a woman taking a selfie

Just a word of advice: if you are going to steal a mobile phone from a passenger, you are advised to wipe it before using it. An American Airlines FA may soon lose her job for not knowing better.

A passenger reached her destination, began to exit the aircraft, then realized she did not have her cell phone. She was not allowed back to her row, but a FA agreed to search for it while she waited outside the aircraft door.

The FA returned, stating she could not find it. Dejected, the passenger went home, likely concluding another passenger had stolen it.

But then something funny happened. About a week later pictures started appearing on her iCloud account (Apple’s cloud backup tool). And not just any pictures…but pictures of the FA!

Her friend reached out to American Airlines’ on Twitter, asking for an explanation.

A friend of mine lost her phone on an @AmericanAir flight and realized while deboarding. She tried to turn around (still on plane) and FA told her to deplane, she’d look and bring it to her. FA told her she found nothing. Days later, selfies of FA appear in her iCloud. Explain. pic.twitter.com/vYI32pWeSa

— thankful szn (@thebrainofbobby) February 3, 2018

AA has requested more information.

How to Steal a Phone from an Airplane

Here’s how you do, if you’re going to do it. Once you have the iPhone, you put it in airplane mode, ensure wi-fi is off, then go into settings and choose “restore factory settings”. Once that is done, you can log in to your own iCloud account and restore from a backup. Otherwise it can be tracked to you. Just exchanging SIM cards will not cut it.

And to passengers: there’s a reason to assign a passcode when turning the phone on. That won’t stop a determined thief, but it may have stopped this FA from helping herself to the passenger’s phone.

CONCLUSION

I hope you can sense the facetious tone of my post. In case it isn’t clear, shame on the FA for (allegedly) stealing the phone. There is absolutely no excuse for it and she should be promptly terminated. Actions have consequences and there should be no second chances for stealing.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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17 Comments

  1. Santastico Reply
    February 6, 2018 at 10:30 am

    What a stupid FA!!!! Just FYI, to “restore factory settings” on the phone a thief would need to enter the passcode at least 2 or 3 times. You also need to disconnect that phone from your iCloud and that needs your iCloud password. Thus, not that easy to just wipe of a stolen phone and start using as it is yours.

  2. Jim Barney Reply
    February 6, 2018 at 10:31 am

    Why would you explain HOW to do it. You are helping a thief – I realize any google search would yield the same result, but why would you feel the need to post it?

    “Here’s how you do, if you’re going to do it. Once you have the iPhone, you put it in airplane mode, ensure wi-fi is off, then go into settings and choose “restore factory settings”. Once that is done, you can log in to your own iCloud account and restore from a backup. Otherwise it can be tracked to you. Just exchanging SIM cards will not cut it.”

    • Sexy_kitten7 Reply
      February 6, 2018 at 1:58 pm

      +1 Now the terrorists have won!!!!!!

  3. Danny Reply
    February 6, 2018 at 10:42 am

    The FA is now a felon.

  4. Nicky Reply
    February 6, 2018 at 10:44 am

    Additionally, if you keep your iOS updated, currently if you do a factory restore, it still will not log-out the iCloud account from the phone without the password, after it’s started back up. So important to have iCloud signed in and password protection!

  5. Jim Barney Reply
    February 6, 2018 at 10:50 am

    Shameful of you chose not to post my reply – I guess as a writer you don’t believe in Freedom of Speech – defined as “the right to express any opinions without censorship or restraint”. You had your opinion of how to help a thief steal an iphone and get away with it, but when I chose to criticize you – you censor it. Hypocrite

    • Matt Reply
      February 6, 2018 at 12:06 pm

      Good call, dumbass. Look above.

      Also, that’s only a partial definition. Freedom of speech only applies to government censorship, not a private blog and its annoying commenters. Capitalizing it doesn’t change anything either… but nice attempt at sounding #intelligent and #learned.

      Further, censoring you wouldn’t be hypocritical because Matthew never said he wouldn’t censor you (even though he *didn’t* actually do it). So you’re wrong on another definition.

      Go get your dictionary and common sense, snowflake Jim.

      • Aaron Wang Reply
        February 6, 2018 at 2:32 pm

        Only in America do people whine about their freedom of speech on someone else’s blog.

    • Matthew Reply
      February 6, 2018 at 6:08 pm

      Not sure what the basis for your comment is, Jim. I did not censor your earlier comment.

  6. rjb Reply
    February 6, 2018 at 11:57 am

    American Airlines – Going for Great!

  7. Matt Reply
    February 6, 2018 at 7:29 pm

    I saw another link that says the photos are not of an AA employee (Gary Leff blog). Is it possible it really was stolen by another passenger?

    • Matthew Reply
      February 6, 2018 at 7:46 pm

      I trust that is the case. I was glad read Gary’s update on the story. It seems this was perhaps another passenger.

  8. FLL Reply
    February 7, 2018 at 11:32 pm

    This is an old case in 2012. Almost identical thing happened to a man who left his iPad on the plane and the FA said she would try to find it. Told the man she did not find it and even hugged the man. Guess what, the iPad was eventually traced back to her home… thanks to the App Find My iPad.

    http://www.foxnews.com/us/2012/09/22/flight-attendant-stole-passenger-ipad-police-say.html

  9. FLL Reply
    February 7, 2018 at 11:37 pm

    Here is another recent case an AA FA stole an expensive Burberry coat from a passenger who inadvertently left it behind. The passenger eventually filed a police report and the police took it seriously. After reviewing the video records, police concluded a FT stole it.

    https://thepointsguy.com/2017/05/tip-recovering-items-left-on-plane/

    The coat was recovered. AA gave a measly 10K miles as “apology”. No idea of the fate of the FA thief.

  10. Bryce Clapton Reply
    April 25, 2019 at 10:53 pm

    “Matthew” the article author is hot as freaking hell. Hi Matt *bites lip suggestively*

  11. Pingback: Did an American Airlines Flight Attendant Steal a Passenger's iPhone & Post Selfies? - View from the Wing
  12. Pingback: Did an American Airlines Flight Attendant Steal a Passenger’s iPhone & Post Selfies? | Visor Travel

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