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Home  >  Air Canada • Flight Reviews  >  Review: Air Canada 737 MAX 8 Economy Class
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Review: Air Canada 737 MAX 8 Economy Class

Matthew Klint Posted onFebruary 23, 2022 20 Comments

For the first leg of my Air Canada mileage run, I flew from Los Angeles (LAX) to Vancouver (YVR) onboard an Air Canada 737 MAX 8 in economy class. While economy class is still economy class, several things impressed me about the product.

Air Canada 737 MAX 8 Economy Class Review

Check-In

Air Canada operates out of Terminal 6 at Los Angeles International Airport. Allowing plenty of time in case there were any issue with my paperwork, I showed up the counter about two hours before departure.

There, I found about five passengers waiting in the economy class line and one gentleman ahead of me in the Star Alliance Gold / business class line. He was an older man connecting from Vancouver to Delhi and had all sorts questions for the check-in agents.

I had access to the priority line because I am an Aeroplan 75K Elite member (I could have used my United Airlines Star Gold status as well). By the way, business class went out half full and I could have easily upgraded on this flight using my e-upgrades, but I chose not to so I could review the economy class product.

When it was my turn, an agent apologized for the delay and quickly checked me in after verifying my ArriveCAN form, vaccine card, and negative COVID-19 test.

With boarding pass in hand, I was directed to the Maple Leaf Lounge past security, which I reviewed here.


> Review: Air Canada Maple Leaf Lounge Los Angeles (LAX)


Boarding began only 35 minutes prior to departure from Gate 69B.

Air Canada 557
Los Angeles (LAX) – Vancouver (YVR)
Wednesday, February 23
Depart: 5:20PM
Arrive: 8:19 PM
Duration: 02hr, 59min
Distance: 1,081 miles
Aircraft: 737 MAX 8
Seat: 20F (Economy Class)

Onboard, a flight attendant greeted me and offered a hygiene kit.

The aircraft was clean and the larger overhead bin and Boeing sky interior gave it a modern feel.

Seats

The 737 MAX 8 includes four rows of business class in a 2-2 configuration (21 inch width and 38 inch pitch) followed by 153 seats in economy class (18 inches wide with seat pitch ranging from 30-34 inches).

Business Class:

Economy Class:

 

 

Preferred seats have up to four inches of extra legroom. They account for the first several rows of economy class.

Every seat is provisioned with a universal power plug and fast-charging USB-A outlet.

The economy class seats have an articulating seat pan such that when you recline the seat cushion slides forward to give you the illusion of greater recline. The advantage of this type of seat is that actual seat recline is limited meaning the person in front of you cannot invade your space as much.

I chose an exit row seat, free as a 75K elite, which gave me an immense amount of legroom. At first there was a woman sitting in the aisle seat of my row, but after the door closed she moved to her own row: the flight was only about 1/3 full.

IFE + Wi-Fi

Air Canada offers seatback IFE on all mainline flights and not only was the screen large, but the touch-screen system well-designed and easy to navigate. A wide selection of movies was available as well as TV programs, games, and music.

Furthermore, the in-flight menu, including a full selection of beverages, snacks, and meals for purchase were displayed on the screen, which makes so much more sense to me than printing menus.

Headphones are not provided on a complimentary basis, but can be purchased for C$3.50 (or C$9.95 for noise-reducing silicon earphones in a protective travel case).

The only glitch was the in-flight map, which did not work on my screen:

(I ended up just using the middle seat screen)

Interestingly, wi-fi is not available on the Air Canada 737 MAX, which seems like a huge missed opportunity. I still stayed busy without it.

Lavatory

The aircraft only had three lavatories; one in the front for business class and two in the rear for economy class. The two rear lavatories are very small, with barely enough room to turn around. Thankfully, the water did not splash all over the mirror and door, but that’s only because the pressure has been turned down. They are what they are, but as North Americans grow larger, these faculties are pretty poor.

Food + Drink

Flight attendants began service about 30 minutes after takeoff, with economy class passengers offered a complimentary drink. I appreciated that Air Canada has lemon wedges, something that has been missing on United for two years now.

I had originally planned to order pizza, but noticed that unspecified “meals” were available for C$13.5o. I asked what that was and a flight attendant called out to her colleague, asking if there were any business class meals left. Indeed, there was a chicken dish available. C$13.50 for a business class meal? Yes, please.

The meal was delivered covered in foil on a small tray. Unwrapping it, I found chicken in a mushroom sauce with carrots, broccoli, and Israeli couscous. While it was not served with metal cutlery, plastic utensils were provided.

I found the dish very tasty and greatly appreciated the concept of being able to order a business class meal in economy class.

My meal came with a side, and I chose cashews.

Full menu here.

CONCLUSION

We landed ahead of schedule in Vancouver, with an actual flight time of two hours and twenty minutes. As I look back on my flight, I note the missing wi-fi, but loved everything else about this flight, particularly the large IFE screen and meal for purchase. I would not hesitate to fly on the Air Canada 737 MAX 8 again, even if the flight was more crowded.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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20 Comments

  1. Dave Edwards Reply
    February 23, 2022 at 12:06 pm

    Taking away the early issues, the Max is a very nice plane for short hauls. AA is using them on the TPA-MIA route several times a day. Without the seat back entertainment of course.

  2. Adil Reply
    February 23, 2022 at 12:12 pm

    “Headphones are not provided on a complimentary basis, but can be purchased….”

    Reminded me of my first trip on Air Canada….in 1982! Full circle!

  3. ghostrider5408 Reply
    February 23, 2022 at 12:56 pm

    So I guess using “Max” in your header brings me to this question is there a difference between 737 Max flights versus 737-700 flights ?

    • Matthew Klint Reply
      February 23, 2022 at 12:59 pm

      The 737 Max can fly farther and carry more people than the previous generation of 737s. It also has improved aerodynamics and a redesigned cabin interior and flies on bigger, more powerful and more efficient CFM LEAP engines.

  4. Chris W Reply
    February 23, 2022 at 1:22 pm

    so nice to see my flag carrier reviewed here. We took the MAX from YVR to LAX in October, and were in preferred seating as well. I recalled getting headphones provided free of charge, so I’m wondering if they pulled back on this or if it is a directional thing? I found there was ample legroom and the flight itself was very comfortable. My wife noted it was the most comfortable she has ever been on an airplane, we’ll see if that changes in 2 weeks when we are flying AC business class to HNL on the 787-9

    • Matthew Klint Reply
      February 23, 2022 at 1:44 pm

      @Chris W: Thanks for your comment! Enjoy your trip to Honolulu. I reviewed the 787-9 in business class here:

      https://liveandletsfly.com/air-canada-787-9-business-class-review/

  5. Jerry Reply
    February 23, 2022 at 2:06 pm

    Is WiFi eventually coming to the 7M8? Certainly they’re not planning to leave it off. The Rouge A320s have it.

  6. derek Reply
    February 23, 2022 at 2:47 pm

    Very nice and useful review. Ordinary people often fly economy class.

    The many pictures almost lets one experience a real plane trip. Thank you. (maybe what’s missing a photo or two of Vancouver airport)

    • Matthew Klint Reply
      February 23, 2022 at 2:48 pm

      More on Vancouver Airport in the next segment.

    • Jorge Paez Reply
      February 24, 2022 at 1:57 am

      Ah, derek with the little d who wishes Elton John dead…..

  7. Debit Reply
    February 23, 2022 at 3:31 pm

    Your buddy thinks aeroplan is the best mileage program. What do you think. Maybe time for an article for what you think is the best mileage program

    • Matthew Klint Reply
      February 23, 2022 at 3:47 pm

      I do concur with him. Alaska good in theory, Aeroplan best in practice. Will write an article at some point.

  8. Jorge Paez Reply
    February 24, 2022 at 1:58 am

    737 Max. No crash. Good!

    • Mike Reply
      March 1, 2022 at 8:04 am

      The wifi is part of Air Canada B737 amenities, however, the aircraft in the review had its wifi system inoperative. Unfortunate for Matthew as it would have enhanced his experience on the route flown. Let’s hope next time he or any other flying clientele on Air Canada won’t be as unlucky.

  9. ted poco Reply
    February 24, 2022 at 8:53 am

    interior looks significantly better then what American has done with the 737 max

  10. MQ Reply
    March 24, 2022 at 8:08 am

    The 737MAX was a nightmare for me in the standard econ seats. At 5’9, my knees were constantly rubbing the seat in front of me. Air Canada has resumed charging for earphones on North American sectors as well. The IFE is a nice touch but seat comfort matters more to me and this aircraft is not it. Their A220 were quite decent though, wider seats and better legroom for standard economy. Wider aisles as well.

  11. Mike Reply
    April 13, 2022 at 8:32 pm

    Still prefer Airbus — seats in econ are generally more cushioned, with better lumbar support than the harder seats in 7M8. Must admit, I liked the Dreamliners to AMS and VIE. Really comfy in Econ, and quieter than 7M8. Thanks for the nice photos. Would have been nice to have included some shots of the legroom in Econ Pref seats, besides exit rows. Most in Econ pref will be seated outside of the exit rows…..

  12. Jessica Rai Reply
    August 8, 2022 at 3:06 pm

    I dont think it is appropriate to photograph random people, who are identifiable, standing at an airport kiosk without his/her permission. Yes, you may be “allowed” to but there is a certain distaste to it.

    • Matthew Klint Reply
      August 8, 2022 at 3:12 pm

      Well, I sugared.

    • Matthew Klint Reply
      August 8, 2022 at 3:13 pm

      You’re fee to think that. I disagree.

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