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Home » Air Serbia » First Impressions: Air Serbia A330 Business Class
Air Serbia

First Impressions: Air Serbia A330 Business Class

Matthew Klint Posted onMay 18, 2021November 14, 2023 28 Comments

a large airplane parked on a runway

I flew home from Istanbul on Air Serbia, allowing me to try out the recently-delivered Airbus A330 in business class from Belgrade to New York. The flight was very good, though one thing was lacking.

Air Serbia A330 Business Class

Air Serbia recently took delivery of an Airbus A330-200. Formerly part of the Aeroflot fleet, this A330 was retrofitted with a new staggered business class product similar to what you can find on Aer Lingus or SWISS and painted in a livery featuring Nikola Tesla, the famous Serbian-American inventor.

a plane with rows of seats

a person standing in an airplane

a seat in an airplane

The seats are comfortable. I had assigned the one throne seat in the cabin, 3K, but ended up switching out so I could sit with a friend in row two.

a plane with seats and windows

Lunch was served after takeoff and I ordered a tasty turkey dish, not something you usually see on an airplane. I tried several Serbian wines, but found them to be a bit too sweet for my liking. The cake was delicious!

a person holding a bottle of wine

a plate of food on a table

a plate of chocolate cake and a cup of coffee

An a la carte menu offered meals on demand for the remainder of the flight. Flight attendants were not very vigilant in the cabin, but responded immediately to the call button and were quite friendly. Before landing I enjoyed some “dumplings” with salad and freshly-squeezed orange juice.

a plate of food on a table

Air Serbia still offers plush bedding as well as pajamas and slippers on demand.

a pillow on a table

a blue shirt and slippers on a table

But there was one thing lacking. Air Serbia’s prior A330 had wi-fi onboard (though it was ridiculously expensive). The new A330 has no wi-fi onboard, which made the nine hour flight to New York…long. I find it hard to sleep on daytime flights and hated to be disconnected for so long. I suppose I should have embraced it, but the IFE library was somewhat limited.

CONCLUSION

It was nice to fly Air Serbia again after a four year hiatus. The new configuration is comfortable and the food tasty onboard. Service is more reactive than proactive, but nevertheless friendly and professional.

Stay tuned for a full review of this flight.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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28 Comments

  1. Willem Reply
    May 18, 2021 at 2:35 pm

    The Pajamas have convinced me… Are these searchable on Aeroplan or Etihad award sites, or must you call a phone agent with either program to book something like this?

    • Matthew Klint Reply
      May 18, 2021 at 2:44 pm

      You can search on the Aeroplan site. ExpertFlyer only has economy class space and Etihad requires a phone call.

      I class is business class (like Star Alliance carriers).

  2. JW Reply
    May 18, 2021 at 2:36 pm

    How to book Business award for Air Serbia? expert flyer only has economy booking class in N.

    • Matthew Klint Reply
      May 18, 2021 at 2:44 pm

      Aeroplan website.

  3. Ryan Reply
    May 18, 2021 at 2:57 pm

    Looks good. Personally I prefer not having wi-fi, so I can work uninterrupted on the flight. Just takes a little extra planning to ensure that you have what you need saved to your hard drive.

    Note that, some days, the BEG-JFK flight leaves very early in the morning (around 7 am). This may be good or bad, depending on your perspective.

    Will you do a more complete trip report complete with menu and lounge pics?

    • Matthew Klint Reply
      May 18, 2021 at 3:07 pm

      Yes, full report coming. Lounge is (still) great.

  4. B Reply
    May 18, 2021 at 3:16 pm

    Look forward to the report. Now you have me searching for a quick turn out to BEG lol.

    • Matthew Klint Reply
      May 18, 2021 at 4:24 pm

      Plan a night or two in BEG. Hyatt Regency is highly recommended.

  5. Ryan Reply
    May 18, 2021 at 4:33 pm

    Thanks. Lounge is very good and takes Priority Pass.

    • Matthew Klint Reply
      May 18, 2021 at 4:37 pm

      It does and has to be my favorite PP lounge in world. Even if you don’t have PP, it is 18EUR/hr, which is worth it for the coffee and menu alone.

  6. ChiFlyer Reply
    May 18, 2021 at 4:57 pm

    Belgrade is one of Europe’s most underrated cities. Yes, its gritty in a charming 1990s Eastern Europe way. But the food is spectacular, the rakia delicious, and the wines are generally great (sorry that Matthew had sweeter ones in flight – so many are dry, robust, and delicious. Croatia is the current darling of ex-Yugoslavia but I find Beograd to be warm, welcoming, and a great value.

  7. Aaron Reply
    May 18, 2021 at 5:10 pm

    Well, maybe that comparison isn’t the best when Croatia is a country and Belgrade a city…it would be like comparing Amsterdam to Denmark or Barcelona to Portugal…

  8. Jerry Reply
    May 18, 2021 at 5:15 pm

    I just had an awful experience in Belgrade a few years ago, but all reports I ever hear from it are great. The Air Serbia flight would be a great way to burn some Citi TY Points. Clearly I need to give it another go. Glad you enjoyed!

    • Matthew Klint Reply
      May 18, 2021 at 5:22 pm

      What happened in Belgrade? Is it on your blog?

  9. Stuart Reply
    May 18, 2021 at 6:40 pm

    Nice to see an option for Europe when nothing else is showing for points or discounted business. Looks standard but good in a pinch. Curious what the lounge situation is but I assume that’s coming!

  10. Tom Reply
    May 18, 2021 at 6:42 pm

    Considering the fact that Nikola Tesla was from Croatia and not Serbia….Everything else Is very impressive !

    • Matthew Klint Reply
      May 18, 2021 at 7:40 pm

      And also potentially Austrian…but Serbia claims him as their own son.

  11. Aaron Reply
    May 19, 2021 at 2:50 am

    Regardless of where he was born, Nikola Tesla was ethnically Serb, though in his own words, he was equally proud of his Serb origin and Croatia as his homeland (regardless of how much it’s status changed during his lifetime). The different ethnic groups in the Balkans were always spread out all over that area. Even today a little over 4% of Croatia’s population are ethnic Serb, while the Croatians in Serbia are a much smaller percentage of the population, 1% or less. Anyway…

    Good too see at least the dining on their long haul flights is still decent, unlike the dining on their inter-European flights.

    • Matthew Klint Reply
      May 19, 2021 at 9:57 am

      I’ll have a report on IST-BEG, but I thought the catering was very good on shorthaul – I just hated the dreaded slimline seat and still miss the “real” business class.

  12. Paolo Reply
    May 19, 2021 at 8:48 am

    I like the wine label.
    QANTAS used to fly to Belgrade ( reflecting the large number of migrants from the former Yugoslavia), via either SIN or DMK ( I forget), with an additi9nal stop at FCO IIRC. I took it only with a connecting flight out of Belgrade ( on JAT), because it was cheap. Didn’t last more than a few years. The airport was scary. C1975-78

  13. Jerry Reply
    May 19, 2021 at 11:58 am

    Sure is. Nothing “bad,” just a very unpleasant experience. I didn’t feel very welcome.

    http://bigjoutofla.blogspot.com/2014/06/bombs-over-belgrade.html?m=1

    • Matthew Klint Reply
      May 19, 2021 at 12:00 pm

      Interesting read. Too bad you seemed to be frowned upon. I don’t know that Belgrade has changed over the last seven years, but at least the hotel staff was very nice, particularly Nemenja in the bar. Air Serbia staff was also very nice. So give it another shot!

  14. touchmeduza Reply
    May 19, 2021 at 12:03 pm

    Correct, born in what back then was Austro-Hungarian Empire and now Croatia. Me coming from Croatia would say that Serbia is leading at the moment in the dispute over Tesla, after all BEG is named after Tesla couple of years ago, meanwhile in Croatia Tesla statue is put back on its original place in Tesla’s hometown only now, after it was devastated during the war because of the Tesla’s wrong ethnicity. On a funny side, the guy whose name is on the wine bottle is ethnically Croat coming from Serbia, very popular singer on both sides of the border (entered wine business lately), a friend of mine once said to couple of friends from Serbia “give us Zvonko Bogdan, we’ll leave Tesla to you”(:

    looking forward to full trip report

  15. touchmeduza Reply
    May 19, 2021 at 12:06 pm

    my previous post meant to be reply to Matthew’s post “And also potentially Austrian…”

    don’t know how it ended up here

    • Matthew Klint Reply
      May 19, 2021 at 12:15 pm

      Sorry, the reply button is broken and we don’t have a fix for it.

  16. B P Reply
    May 19, 2021 at 1:11 pm

    Meal service looks decent with individually plated dishes served on the table instead of a tray, glassware, etc. Air Serbia doesn’t appear to be using the covid excuse to cut back on everything in the premium cabin.

  17. Tango Reply
    May 31, 2021 at 1:34 am

    Tesla was born in Austo-Hungiran empire, nowdays Croatia in the region populated by Serbs. There is no claim by Serbia because Tesla was ethnic Serb through both parents. His father was even serbian orthodox priest. All his legacy was left to the Nikola Tesla museum in Belgrade including his urn with his ashes. The sad thing was that his monument in his born town was distroyed by croatian army during the wars.

  18. ALEX THOMPSON Reply
    June 29, 2021 at 6:58 am

    Air Serbia Airline flight, Just amazing — they’ve never been late for me, but Air Serbia Airline Cancellation Policy is a little bit difficult to understand. After searching so much about the modification policy, finally, I got a solution by {Airlinespolicy.com }. They have crisp, short, and relevant information about modification, cancellation, check-in, Baggage, and Pet policy. They helped me a lot during the harsh Covid-19 time. I am very thankful to the team of airlinespolicy.

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