I rent cars an awful lot as part of my day job. Sometimes vehicles are damaged during a rental, sometimes before you even get in. Here’s what happened when I was accused of damaging my rental car. If you...
United.com Forced Me Into a Hidden-City Ticket
On a recent day trip to Houston (yes, these exist outside of mileage and status runs) United’s website broke their own ticketing rules and forced me into a Hidden-City ticket against my will. If you are considering booking travel or signing up...
US Carriers, Asia Flights From Chicago Don’t Work
United has suspended Hong Kong flights from Chicago which follows a number of American Airlines discontinued flights from the windy city. Why can’t US carriers make Asia work from Chicago? If you are considering booking travel or signing up for a new...
Highly Intoxicated Passenger – What Do You Do?
When an incredibly and obviously intoxicated passenger is on your flight, do you live and let fly or involve yourself in the situation? Admittedly, I didn’t know what to do if a passenger appears intoxicated? If you are considering booking...
American Airlines Running Out of Employee Groups to Offend
This week, American Airlines revised its previous plans to not seek damages against mechanics and even the caterers have staged a sit-in. American Airlines management is running out of employee groups to offend. If you are considering booking travel or signing up...
Should I Reconsider My Hong Kong Status Run?
Not usually one to shy away, especially not from my favorite city in the world, Hong Kong protests have me reconsidering my United status run. Should I? If you are considering booking travel or signing up for a new credit card please click...
Renewing Global Entry: Adding APEC Card
It’s hard to believe it has been five years since I joined Global Entry. As I near renewal, I found an add-on that I couldn’t resist, the Asia Pacific Economic Co-operation card. If you are considering booking travel or signing up for...
Leaked: American Airlines Flight Attendant Sick Policy
Following a lawsuit filed by the State of New York against American Airlines, attention has been drawn to their Flight Attendant sick leave policy. I have published it here. If you are considering booking travel or signing up for a new credit...
Banks Should Let You Switch Credit Card Products
I have more than my fair share of credit cards, a hazard of the miles and points game. As I mature in this hobby, I have found that some banks don’t let customers switch credit card products but should. ...
Why Rental Car Companies Hate Debit Cards
If you’ve ever approached a rental car counter with a debit card in hand, you’ll know it can get ugly fast. But there are very good reasons why debit cards are poison for rental car companies. If you are...
By Any Other Name: Southwest’s Seating Charge
Southwest Airlines is not big on fees, they include everything – or that’s what they want you to believe. But isn’t a rose by any other name still a seating charge? I think that’s how it goes… If you...
Maximizing Reward Days From National Car Rental
National Rental Car offers Reward Days for their loyal customers with free rentals with almost every car category available. Sometimes, however, downgrading your rental on arrival is the best way to ensure exactly what you want. If you are...
Founders Card: American Express Platinum With Fraction of Benefits
The Founders Card is a membership card popular with some travelers and is often touted by other bloggers and travel sites. It was time to find out if Founders, American Express Cards are comparable. If you are considering booking travel or signing...
Contrary to American Airlines Own PR, They Do Penalize Workers Individually
American Airlines Public Relations contacted me to correct a previous article stating that the carrier was not going after employees directly. Now, there are two examples that this isn’t the case. If you are considering booking travel or signing up for a...
Some Southwest Airlines Customers Blind To Shortcomings
This should be a fun comments section… Any time I write about Southwest, I am inundated with customers who defend their brand. But many are factually incorrect. Is it that they are misinformed or simply unaware of how Southwest...
Is Buying United PQMs for Status Crazy?
When I logged into my United account this week, I found a familiar pitch – buying premier qualifying miles for status re-qualification. Are these purchases a good idea or crazy? If you are considering booking travel or signing up for a new credit...
CEO Doug Parker Should Fix American Airlines, Not the Market
Following yet another co-operative op-ed, CEO Doug Parker of American Airlines had time to meet with President Trump this week to discuss Middle East airlines infringing on competition. He should fix his own airline first, not the competitive market....
Disney Airline Coming, Best or Worst Idea?
***Disney has since denied any plans to start an airline, however, I am keeping this post active because the ideas explored (should they start an airline) remain valid if they were to start an airline. In the introduction, I...
Health Care Traveling Challenges Despite Insurance
Though I have full health care coverage, I had an issue while away from home and I experienced a little glimpse of the nightmare that health care can be while traveling. If you are considering booking travel or signing up for a...
Amazon Prime Day Picks: Business Travelers
I travel for work nearly every week and Amazon Prime Day is like my own personal Christmas in July. Here are my picks for business travelers. You will need an Amazon Prime Account to shop the deals, but if you...
