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Kyle Stewart

1146 Articles

Pittsburgh, PA
Kyle is a freelance travel writer with contributions to Time, the Washington Post, MSNBC, Yahoo!, Reuters, Huffington Post, MapHappy, Live And Lets Fly and many other media outlets. He is also co-founder of Scottandthomas.com, a travel agency that delivers "Travel Personalized." He focuses on using miles and points to provide a premium experience for his wife and daughter. Email: sherpa@thetripsherpa.com
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Intercontinental HotelsLoyalty Programs

Where Are My Rollover Nights, IHG?

Kyle Stewart Posted onFebruary 11, 2018September 15, 2021 4 Comments
Intercontinental IHG

As a road warrior, hotel status is very important to my travel experience and day-to-day business operations. Some programs like Intercontinental Hotels Group Rewards Club (IHG) allow guests who have over-qualified for their status to rollover excess nights to...

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Hotel Reviews

Review: Grand Hyatt Baha Mar – Amenities

Kyle Stewart Posted onFebruary 4, 2018September 15, 2021 12 Comments
Grand Hyatt Baha Mar suite

Prior to this post I reviewed a suite at the Grand Hyatt Baha Mar in the Bahamas. This second post examines the amenities of the property including the pools, dining and property more broadly – but frankly, mostly food.  If you are...

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Hotel ReviewsHyatt

Review: Grand Hyatt Baha Mar – Suite

Kyle Stewart Posted onFebruary 4, 2018September 15, 2021 12 Comments
Grand Hyatt Baha Mar suite

The Grand Hyatt Baha Mar (and the entire resort complex) has been hotly anticipated since its originally scheduled opening in 2011, delayed until just six months ago. The hottest new destination in the Bahamas lived up to its legend...

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Hotel ReviewsStarwood Preferred Guest

Review: W Hotel New Orleans – French Quarter

Kyle Stewart Posted onJanuary 28, 2018September 15, 2021 10 Comments
W New Orleans French Quarter

The W Hotel New Orleans French Quarter was a mixed bag. The property is well located if you want to be close to Bourbon Street but still able to sleep at night, less than ideal if you’d prefer to...

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Hyatt

Confirmation That Elites Are Leaving Hyatt

Kyle Stewart Posted onJanuary 28, 2018September 15, 2021 44 Comments
Rooftop

Hyatt changed their very popular loyalty program in 2017 and may have upset their best customers. Hyatt has made a series of changes to the program that walked back some of the restrictions keeping elites from qualifying for the...

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Hilton HHonors

Hilton Award Hack Or Bad Tech?

Kyle Stewart Posted onJanuary 21, 2018November 14, 2023 3 Comments
Hilton Hotels

During a period of maintenance to the Hilton Honors website I was able to secure prices that beat the Dynamic Pricing engine. Was this a case of luck, a new award pricing hack, or just bad technology? If you...

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United Airlines

United Airlines’ Limited Global Services Challenge

Kyle Stewart Posted onJanuary 21, 2018September 15, 2021 16 Comments
United 767

Status challenges exist to steal business from competing airlines and hotel chains. United Airlines offers their Global Services with unpublished requirements and does not allow status matches to the exclusive tier, but it appears they now offer a challenge...

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EditorialLatin America

Terrible Panama City Airport Taxi Touts

Kyle Stewart Posted onJanuary 14, 2018September 15, 2021 40 Comments
Panama airport taxi

We recently spent the better part of a week in Panama City, Panama. We loved it and we can’t wait to go back! That being said the one black eye of our trip was upon our arrival, transportation leaving...

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Iceland

Iceland’s Route Expansion Is Good For Everyone

Kyle Stewart Posted onJanuary 14, 2018September 15, 2021 7 Comments
Iceland

Over the last few years trans-Atlantic routes have gotten cheaper thanks to discount carriers and the legacy airlines that compete with them. Norwegian has helped from not only Scandinavia but also England, Ireland, Italy and Spain to lower flight...

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EditorialTravel

Flying in 2018: The Best of Times

Kyle Stewart Posted onJanuary 7, 2018September 15, 2021 6 Comments
Cabin

Like Charles Dickens’ famous opening line, “it was the best of times, it was the worst of times.” In a counter post to one previously published today, I can prove that flying in 2018 is the best it has...

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EditorialTravel

Flying in 2018: It Was The Worst of Times

Kyle Stewart Posted onJanuary 7, 2018September 15, 2021 10 Comments
Cabin

Like Charles Dickens’ famous opening line, “it was the best of times, it was the worst of times.” Flying in 2018 is the worst it has ever been, from poor customer service to Basic Economy, being nickel and damned...

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Travel

The Worst Kind of Hotel Guest

Kyle Stewart Posted onDecember 31, 2017September 15, 2021 24 Comments
Tennis Skirt

We have all encountered them, we hope never to aspire to be them but when we encounter them we know instantly: they are the worst hotel guest ever. This one comes to you from The Confidante, a Hyatt property...

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Hotel ReviewsHyatt

Review: The Confidante (Hyatt Unbound Collection)

Kyle Stewart Posted onDecember 31, 2017September 15, 2021 8 Comments
North Pool at The Confidante

While my wife and I have certainly been Hyatt loyalists over the years, we have started to drift away given some of the new changes to their loyalty program, World of Hyatt. Thus the Confidante in Miami is our...

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Hyatt

World of Hyatt Program Enhancements Announced, On Par With Competitors

Kyle Stewart Posted onDecember 28, 2017November 14, 2023 Leave a Comment
Hotel Confidante

World of Hyatt has been going through changes over the last 18 months with the retirement of Hyatt’s Gold Passport and the rollout of World of Hyatt to the change in management of Hyatt loyalty itself. Some changes were...

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Hotels

Passing on Sofitel Because of Novotel

Kyle Stewart Posted onDecember 24, 2017September 15, 2021 8 Comments
Hanoi streets

Hotel loyalty and its associated perks are a cornerstone to the life of any road warrior. Hotel chains can’t afford to offer full service hotels in saturated or smaller markets, but likewise, they also can’t afford to ignore the...

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British Airways

British Airways Terrible Bungling of a Diversion

Kyle Stewart Posted onDecember 24, 2017November 14, 2023 22 Comments
The culprit

A couple of years ago my family took a trip to Delhi, India and I wrote this review but thought I had lost it forever. After a recent discovery I decided to post the tale. To-date this is the...

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Hotels

Hyatt On The Bund’s Xindalu – Shanghai

Kyle Stewart Posted onDecember 17, 2017September 15, 2021 Leave a Comment
Xindalu chefs

One of three restaurants at Hyatt on the Bund is Xindalu, a Chinese kitchen.  I asked Neil at check in where a good place to go for Xiaolongbao (soup dumplings) near the hotel.  He stated the hotel restaurant.  Usually...

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Loyalty Programs

When Dynamic Award Pricing Goes Wrong

Kyle Stewart Posted onDecember 17, 2017September 15, 2021 7 Comments
Conrad

Increasingly loyalty programs are shifting from a fixed-price redemption for their loyal members to dynamically priced awards. This can mean cheaper prices for shorter distance flights where airlines need to fill seats and costs are low, but it can...

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Hotel Reviews

Review: Park Hyatt Shanghai (Suite)

Kyle Stewart Posted onDecember 10, 2017September 15, 2021 2 Comments
Not a messy bed, a well slept in bed.

Considering that we do not yet know if, when and where we will go on vacation over the holidays this year I found myself looking back in the way-back machine and remembering our time at the Park Hyatt Shanghai....

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Europe

EU261 Is No Longer Fair

Kyle Stewart Posted onDecember 10, 2017September 15, 2021 28 Comments
Air Transat Got Scammed... By Europe

On a recent mistake fare trip to Manchester our return flight experienced a substantial mechanical delay which resulted in our eligibility for compensation under the EU261/2014 regulation. While we certainly pursued the compensation and will continue to until it...

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