I was asked by a man to carry a bag for him on a flight to Bogota, Colombia. Ha, ha, ha. Gracias amigo, but no thank you. No way. Yes, this really happened…at London Heathrow. Sir, Can You Take...
Review: Lufthansa 747-8 First Class Frankfurt – Chicago
I’ve reviewed first class on the Lufthansa 747-8 so many times that I considered skipping this review, especially because the flight took place last year. But I just cannot do so…the flight was spectacular and represented one of my...
Air France-KLM Business Class Seat Assignment Fees: Unwelcome Yet Reasonable
Air France-KLM will begin collecting a fee for non-status passengers to pre-reserve seats in business class. While an unwelcome and customer-unfriendly move, the policy change is reasonable. Air France-KLM Will Charge For Advance Seating In Business Class As flagged...
Flight Attendants At United Airlines Asked To Self-Report Poor Service Via “Marginal Service Reports”
With more service elements returning but staffing remaining stagnant, the union representing flight attendants at United Airlines is encouraging flight attendants to file so-called “marginal service reports” to self-report when things go wrong onboard, including poor service. Union Encourages...
“Where’s Waldo?” Jumps Out Of Delta 737-800 At LAX, Scoots Down Exit Slide
You remember the search for Waldo (Wally outside the US and Canada) growing up in the Where’s Waldo? series of books by Martin Handford? Well, we’ve found him…jumping out of a Delta 737-800 at Los Angeles International Airport. “Where’s...
Review: Hilton Frankfurt Airport
After arriving late in the evening from Istanbul, I spent the night at the Hilton Frankfurt Airport ahead of my flight to Chicago the following morning. I do find this a very convenient hotel. Hilton Frankfurt Airport Review We...
Airline Faces Government Fine For Telling Female Flight Attendants To Wear Makeup
Spanish budget carrier Vueling, part of the parent company that owns British Airways and Iberia, faces a regulatory fine in Spain for its dress and appearance standards for female flight attendants. Vueling Faces Fine For Its Dress And Appearance...
United Airlines Names New MileagePlus CEO
United Airlines has named Richard Nunn as its MileagePlus CEO, a newly-created position that will “oversee the next chapter for the continued expansion of United’s industry-leading loyalty business.” Richard Nunn Named United Airlines MileagePlus CEO Richard Nunn does not have...
Spirit Airlines Gate Agent Threatens To Sue Passenger For Filming Him
Generally, if you want to defuse tensions, you do not threaten to sue a passenger, especially when you have no valid claim. But that did not stop a Spirit Airlines gate agent in Las Vegas from threatening to sue...
Review: Lufthansa A320neo Business Class
I began my journey home from Istanbul with a flight to Frankfurt on Lufthansa. Even though I would always choose Turkish Airlines over Lufthansa to travel between IST and FRA if given the choice, I did enjoy warm service...
Review: United Airlines Polaris Lounge Los Angeles (LAX)
The United Airlines Polaris Lounge LAX remains a tranquil oasis that never seems to get crowded and includes lovely service and a nice selection of food and drinks. United Polaris Lounge LAX Review I’ve visited this lounge often since...
Review: Turkish Airlines 777 Business Class Los Angeles – Istanbul
After a few days at home, it was back to Istanbul for the final portion of my trip. As we emerge from the pandemic era, Turkish Airlines can once again be relied upon for a full-service experience filled with...
Six Police Officers Drag Raving Woman Off Frontier Airlines Flight
To Miami, where a Frontier Airlines flight never even got off the ground for Philadelphia before a cadre of six police officers removed a raving woman from the flight. Why six officers? This woman bites, hits, and scratches. Raving...
How Do You Get TRAPPED In A Business Class Seat?! (Lawsuit…)
A man is suing El Al Israel Airlines, claiming he suffered physical and mental pain when he became trapped in his business class seat on a flight from Tel Aviv to New York. Man Sues El Al, Claiming He...
“Is There A Pilot Onboard?” When Southwest Pilot Became Ill, Pilot From Another Airline Stepped Up
Sickness can occur at the most inopportune time. For one Southwest Airlines pilot, incapacitating sickness occurred thousands of feet above the ground in the middle of a flight. But it was there that another pilot, from another airline, was...
United Airlines Adds Château d’Esclans Rosé Wine To Polaris Business Class
Polaris Business Class passengers on United Airlines can now enjoy a glass of Whispering Angel Rosé from Château d’Esclans. Whispering Angel Rosé Wine Now Available On United Airlines I’m far afield from the wine scene (coffee is my preferred...
Review: United Airlines 737-700 Business Class
It is not often that I find myself on a United Airlines 737-700 so when the opportunity arose to fly one from Bogota to Houston in business class, I took it. United Airlines 737-700 Business Class Review I arrived...
Southwest Airlines Flight Nearly Collides With Helicopter
The string of near-misses in US airspace continues, this time involving a Southwest Airlines 737 and a fire department helicopter at Hollywood-Burbank Airport in Southern California. Southwest Airlines Flight Aborts Landing To Avoid Hitting Helicopter In Southern California Lately,...
Review: Copa Club Bogota (BOG)
Copa Air Lines operates its own lounge in Bogota, the Copa Club, offering both Priority Pass and Star Alliance Gold passengers an additional lounge option. Copa Club Bogota Review (BOG) I stopped by this lounge just prior to boarding...
Biden Considers Banning Airlines Who Use Russian Airspace
US carriers want the Biden Administration to restrict foreign carriers from using Russian airspace, arguing it places them at a competitive disadvantage. The Biden administration is considering the request. Yes, the demand is self-serving. But is the right move,...