An Alaska flight diverted to Chicago after a passenger responded poorly to a flight attendant request to extinguish his cigarette. Perhaps the passenger did not get the memo that domestic flights in the USA have been non-smoking since 1990....
An Unattractive Alaska Mileage Plan Redemption Becomes Even More Unattractive
Prices are going up for economy class award redemptions on Icelandair using Alaska Airlines’ miles. Put another way, a poor value will become an even poorer value. Alaska has many superb partners in its Mileage Plan program. It also...
Review: Alaska Airlines (Horizon) E-175 First Class Burbank To Seattle
My regional jet experience on Alaska Airlines (operated by Horizon) proved to be one of the best regional jet experiences of my life. Great service and a hot meal? Check, check. I could have flown out of Los Angeles...
I Simply Don’t Understand Alaska Airlines…
Alaska Airlines has debuted its new first class seat to replace the spacious seats on the ex-Virgin America Airbus fleet. Frankly, the seat is disappointing and Alaska’s strategy is perplexing. Alaska will refresh the interiors of the Airbus fleet in...
My First Meal On Alaska Airlines
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Remember when...
John Kasich Poaches First Class Seat After Involuntary Downgrade
A comedian has alleged that former Ohio governor John Kasich poached her first class seat and refused to get up after being involuntarily downgraded on an Alaska Airlines flight. Comedian Julie Klausner claims that Kasich was downgraded after Alaska needed...
Why Alaska Airlines Objected To A Local Fashion Show
Alaska Airlines is happy after a Juneau fashion show changed the theme name of its upcoming event. Each year, the Juneau Arts and Humanities Council stages a fashion show in the Alaska capital of Juneau. Alaska Airlines is a...
My 1st First Class Meal On Alaska Airlines
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. This week’s...
Miniature Horses Are Welcome On Alaska Airlines, Possums Are Not
Alaska Airlines’ updated onboard animal policy has entered into effect and the list of approved animals has been substantially narrowed down. Your dog and cat are still welcome as service animals. So is your miniature horse. That’s it. Miniature...
Alaska Airlines Cuts Pre-Flight Alcohol in First Class…For Now
If you want to enjoy an alcoholic beverage before your flight, it may be best to avoid Alaska Airlines. At least for now. In fact, complimentary alcohol has been missing since August 01st. Spokeswoman Ann Johnson told USA Today this...
Let’s Give Alaska Airlines The Benefit Of The Doubt
Alaska Airlines has taken a lot of heat this week over an allegation that it deliberately separated a gay couple onboard a New York to Los Angeles flight so a straight couple could sit together. But I’m ready to...
Sun Country Airlines Challenges Alaska Airlines in Portland
Sun Country Airlines is continuing its expansion beyond Minneapolis with service from Portland, Oregon to five new cities, including Honolulu. If Portland sounds far from Minneapolis, it is…1,426 miles to be exact. But the “new” Sun Country is looking...
Alaska Airlines Is Ditching What Made It Special
Alaska Airlines is praised for its customer-friendly policies and lack of nickel and diming. But that unique position continues to erode. Starting on June 05, 2018, Alaska Airlines will make three major fee changes. 1. 24-hour free change/cancellation policy...
Let’s Give Alaska Airlines Credit for Listening
Yesterday I was rather blunt in saying that I had lost my trust in the Alaska Airlines Mileage Plan program. But after partially rolling back its latest no-notice devaluation, I’m happy to shower Alaska Airlines with praise. First, Alaska...
Latest Alaska Devaluation Was Bizarre Overreaction
Have you ever heard the old adage, “Don’t throw the baby out with the bathwater?” That’s what Alaska Airlines just did in its latest Mileage Plan devaluation. Alaska Airlines now blocks partner redemptions on Cathay Pacific and JAL within...
Prosecutors Allege Alaska Airlines Pilot Flew Drunk for 20 Years
A former Alaska Airlines pilot will plead guilty and serve one year in prison for flying a plane while under the influence of alcohol. But prosecutors paint a grim picture of what could have happened. David Hans Arntson, 62, flew...
Disgusting: FAs Indifferent to Sexual Harassment on Alaska Airlines
The recent wave of sexual harassment allegations is transforming the U.S. landscape and emboldening more every day to come forward with their stories. But such treatment, generally against women, persists…and some practices die hard. Like on Alaska Airlines… I...
Alaska Airlines, Sun Country Cancel Cuba Service
When commercial airline service resumed between the United States and Cuba last year, many carriers saw gold in this untapped market. But a year later, many carriers have discovered that Cuba is more fool’s gold than a lucrative new...
Blame Alaska Airlines for Latest Singapore Devaluation?
Alaska Airlines and Singapore Airlines (SIA) are now partners. Is it just a coincidence that Singapore devalued earnings on United Airlines flights…without notice? I give the Singapore Airlines’ KrisFlyer loyalty program a mixed review. If you want to fly...
Why I’m Not Excited About Alaska Airlines’ Partnership with Singapore Airlines
Alaska Airlines already partners with members of both SkyTeam and oneworld. Starting next month, the airline will partner with its first Star Alliance carrier: Singapore Airlines. But don’t get your hopes up about an incredible redemption in Singapore’s new...
