American Airlines is trying to become a more premium carrier and I believe it is taking this goal very seriously. But a recent upgrade snafu demonstrates that the carrier has a long way to go and must focus immediately...
American Airlines Flight Attendant Who Kicked Off Blogger Has Quite A Facebook Profile…
Scott Shoup, the flight attendant who kicked off blogger JT Genter from an American Airlines flight from New York to London, has quite a colorful Facebook profile. Facebook Profile Gives Us More Clues About American Airlines Flight Attendant Who...
Flight Attendant Defends Removal of Blogger From American Airlines Flight, But Blogger Pushes Back
Yesterday, I wrote about JT Genter being kicked off an American Airlines flight for moving the bag of a crewmember without permission. Now the flight attendant has purportedly come forward to tell his side of the story and Genter...
Travel Blogger Kicked Off American Airlines Flight By Power-Tripping Flight Attendant
American Airlines kicked a travel blogger off a transatlantic flight in one of the most ridiculous crew power trips we’ve seen in years. Kicked Off A Flight For Moving A Bag: The Ridiculous Removal Of A Travel Blogger From...
American Airlines Employee Flew 120 Times For Free By Pretending To Be A Flight Attendant—Now He’s Going To Jail
An American Airlines employee who posed as a flight attendant to receive free flights on Spirit Airlines and other carriers now faces up to 20 years in jail. American Airlines Employee Faces 20 Years In Jail…For Fraudulently Flying Spirit...
American Airlines Makes Good On Loyalty Points Data Snafu
At the close of the earning year for 2024 American Airlines loyalty points and Aadvantage elite status, there was a snafu – but American has made up for it and then some. What Happened I outlined a few weeks...
No, You Weren’t Denied Boarding For Being Jewish. You Were Just Late.
I’m just going to come out and say it here: no, a family was not denied boarding on American Airlines because they were Jewish. Shame on this family for–who arrived late to the gate–for trying to blame their tardiness...
My American Airlines 787-9 Tour: Here’s A Look At Every Cabin On New Flagship Dreamliner
American Airlines debuted its brand new 787-9 yesterday with a pair of domestic flights between Chicago and Los Angeles. I had the chance to tour AA’s new flagship aircraft and am excited to share some pictures and first impressions...
Flying Solo? Your Ticket Might Cost 2.5X More Than Traveling With Companion
We’ve seen an increasing willingness of airlines to charge a premium for solo travelers, but I’ve just found a rather egregious example in which you can save $75 and enjoy twice as much space by buying a second seat...
Midair Meltdown: American Airlines Passenger Grabs Flight Attendant, Drags Her Down Aisle
Another alarming incident unfolded in the skies this week, this time aboard a delayed American flight to Chicago. A shirtless man reportedly grabbed a flight attendant and violently dragged her down the aisle in what authorities are calling an...
Meghan Markle Defends American Airlines Flight Attendant After Captain’s Insult
An American Airlines flight attendant shares of a pleasant onboard exchange with Meghan Markle, the wife of Prince Harry, during which the Duchess of Sussex defended her not long after the captain had reportedly made derisive remarks about her...
Premium Progress: American Airlines Flagship Lounge Opens In Philadelphia (PHL)
American Airlines has opened a new Flagship Lounge in Philadelphia and it looks wonderful…the sort of lounge that demonstrates AA is finally trying to compete for the premium market segment again. New American Airlines Flagship Lounge Opens In Philadelphia...
Toddler In LAX: Grown Man Throws Epic Tantrum, Kicked Off Flight To Australia
An angry passenger who tried to board an American Airlines longhaul flight to Australia was turned away from boarding for having too many carry-on bags and not waiting his turn to board, but not before an epic temper tantrum...
No Five Star Service For You: American Airlines Snubs British Airways Flights At JFK
They may operate under one roof, share check-in facilities, lounges, and gates, but American Airlines’ Five Star Service (premium ground service) is not available on British Airways flights at New York JFK…which strikes me as yet another needless example...
American Airlines Flight Attendants Say A Second Drink Is Too Much Work
The union representing flight attendants at American Airlines has put out an angry note condemning the return of a second beverage service on longer flights in economy class. Does the union make a reasonable point or is this just...
Black Woman Not Served Meal In First Class On American Airlines—Mistake, Malice, Or Miscommunication
A black woman is wondering if she was skipped over for her first class meal on American Airlines due to racism or just incompetence. Black Woman Says She Was The Only Passenger Skipped Over For Meal In American Airlines...
A Sip In The Right Direction: American Airlines Restores Second Drink Service In Economy
After ditching it just five months ago, American Airlines is restoring a second drink service on many of its longer flights in economy class as it seeks to reorient itself in a premium direction. American Airlines Restores Second Drink...
American Airlines First Class Sliders Were Too Popular For Their Own Good
The Real Reason American Airlines Is Pulling Popular “Sliders & Fries” In First Class A new first class menu item AA called “Sliders & Fries” debuted on flights out of Chicago O’Hare (ORD) in February for pre-orders. American Airlines...
American Airlines Rolls Out Flagship Business Suites On 787-9: Here’s Where To Find Them
American Airlines 787-9 With Flagship Business Suites: Routes + Award Space American Airlines is finally ready to roll out its new Flagship Business Suites aboard the Boeing 787-9 Dreamliner, its first major business class hard product update in decade....
American Airlines 737-800 First Class: Pathetic
I feel like I’ve been so uncharitable to American Airlines lately on Live And Let’s Fly, but it’s not deliberate…I’m rooting for AA to boomerang back as a competitive premium carrier in the USA and hope the new 787-9...
