American Airlines’ catering problems at London Heathrow appear to be getting worse, not better. What began as an unexplained disruption has now turned into a full-blown service breakdown on some of the airline’s most important routes. American Airlines London...
American Airlines Accuses United Airlines Of Chicago O’Hare Growth ‘Ploy’ To Block Competition
American Airlines is explicitly and publicly accusing United Airlines of intentionally overscheduling flights at Chicago O’Hare in order to block it from gaining additional gates, a strategy that it hopes the Federal Aviation Administration will put a stop to....
American Airlines Catering Meltdown in London Leaves Premium Cabins Bare Bones
American Airlines is facing widespread catering problems on its London Heathrow departures, forcing the carrier to improvise and leaving many premium travelers disappointed. American Airlines Catering Meltdown at London Heathrow American Airlines flights out of London Heathrow (LHR) are...
Analysis: FAA Flight Cuts At Chicago O’Hare Will Benefit American, United, And Travelers
The Federal Aviation Administration (FAA) is preparing to intervene at Chicago O’Hare International Airport to rein in what officials suggest is an unsustainable spike in flight schedules that could overwhelm infrastructure and degrade reliability when summer travel surges. This...
After American Airlines Delays Him, White House Deputy Chief Of Staff Signals New Scrutiny Of The Airline Industry
A senior White House official publicly blasted American Airlines this week after being personally affected by flight disruptions, suggesting that he might “take a new interest in the airline industry.” White House Deputy Chief of Staff Slams American Airlines...
United Airlines Is Doubling Down On Chicago Even As The Economics Worsen
United Airlines is about to pour even more capacity into Chicago O’Hare, but leaked internal slides suggest the financial trend line there is already moving in the wrong direction. United’s Chicago O’Hare Expansion Looks Like A Gate War, Not...
World’s Powerful Flight Attendant Heaps Effusive Praise On American Airlines CEO…
Here’s a puzzle that is worth looking into: why is Sara Nelson, known as world’s “most powerful” flight attendant, heaping praise on American Airlines CEO Robert Isom? Is United Airlines CEO Scott Kirby part of this “love triangle” of...
Yale Professor’s Defense Of American Airlines CEO Robert Isom Collapses Under Scrutiny
A Yale management professor has stepped into the middle of American Airlines’ labor revolt with an opinion piece so lavish in its praise of CEO Robert Isom that it demands closer scrutiny. The column, published in Fortune, purports to...
American Airlines Sent A 777 From London To Los Angeles With A Dark Galley, Forcing Crew To Work By Flashlight
American Airlines flight attendants were placed in an absurd situation earlier this week when they had to prepare meals and beverages in “near-total darkness” on a longhaul transatlantic flight because the airline dispatched a Boeing 777 aircraft with broken...
“I’m American, You’re The Illegal!” American Airlines Passenger Goes On Racist Tirade Against Flight Attendant, Removed After Crawling Down Aisle
Passenger behavior on U.S. commercial airline flights has been a recurring issue in recent years, but the latest incident on an American Airlines flight captures a particularly disturbing episode that shows what a deplorable era we live in. American...
American Airlines’ Robert Isom Breaks His Silence After Union Revolt, But The Path Forward Remains Unclear
American Airlines CEO Robert Isom recently issued a video response to mounting internal pressure following a historic no-confidence vote by the flight attendant union and similar frustration expressed by the pilots’ union. The speech was intended to outline a...
American Airlines Unveils New Admirals Club At Chicago O’Hare Amid Battle With United
American Airlines is investing in its premium customer experience at Chicago O’Hare International Airport (ORD) with plans for a significantly expanded Admirals Club lounge in Concourse L. American Plans New 10,000-Square-Foot Admirals Club Lounge At Chicago O’Hare American Airlines...
American Airlines First Class Passenger Demands $7,000 After Red Wine Soaks $2,000 Louis Vuitton Bag
A spilled glass of red wine in first class on American Airlines has turned into a viral dispute over airline liability, luxury goods, and what constitutes reasonable compensation. Red Wine, First Class, And A $7,000 Demand: What Does American...
American Airlines CEO Robert Isom Faces Unanimous No-Confidence Vote From Flight Attendant Union
American Airlines is facing escalating internal pressure after its flight attendant union issued a formal vote of no confidence in CEO Robert Isom. American Flight Attendants Vote No Confidence In CEO Robert Isom On Monday, the Association of Professional...
American Airlines Signals European Growth With New Route Wishlist, But Asia Remains Absent
American Airlines is signaling that its network ambitions may extend well beyond its current footprint, but the question is whether any of these “dream” routes are realistic in the near future under current market conditions. It’s also telling what...
Delta Targets American’s Premium JFK–Orange County Route With Lie-Flat 757
Delta Air Lines is returning to a transcontinental route that will put it in direct competition with American Airlines’ premium offering between New York and Southern California. Delta Restores New York To Orange County Nonstop, Putting Pressure On American’s...
United Snatches Spirit’s Final O’Hare Gates In $30 Million Power Play Against American Airlines
United Airlines has just raised the stakes in its Chicago O’Hare turf war with American Airlines by scooping up Spirit Airlines’ final two preferential use gates at ORD for about $30 million. United Pays $30 Million For Spirit’s Final...
American A321XLR Business Class: I’ve Never Seen Passengers So Happy?
Although I agree conceptually with much of the feedback from One Mile At A Time about the new American Airlines A321XLR, my own anecdotal experience onboard in business class was very different. The Positive American Airlines A321XLR Feedback I...
American Airlines CEO Says Flight Attendants Sleeping On Airport Floors “Comes With The Kind Of Business We Run,” Claims They’re Still Better Off Than United Employees
Speaking at an employee event last Thursday, American Airlines CEO Robert Isom acknowledged the operational meltdown AA experienced thanks to Winter Storm Fern, but seemed complacent with the fact that so many flight attendants had to sleep on airport...
American’s 2025 Earnings Look Awful Next To Delta And United
Record revenue, relatively insignificant profit: American earned $111M on $54.6B while Delta and United cleared billions. The gap is getting hard to ignore. Record Revenue, Familiar Disappointment American Airlines just posted record full-year 2025 revenue of $54.6 billion, yet...
