Speaking at an employee event last Thursday, American Airlines CEO Robert Isom acknowledged the operational meltdown AA experienced thanks to Winter Storm Fern, but seemed complacent with the fact that so many flight attendants had to sleep on airport...
American’s 2025 Earnings Look Awful Next To Delta And United
Record revenue, relatively insignificant profit: American earned $111M on $54.6B while Delta and United cleared billions. The gap is getting hard to ignore. Record Revenue, Familiar Disappointment American Airlines just posted record full-year 2025 revenue of $54.6 billion, yet...
American Airlines Announces Return To Venezuela
American Airlines has announced plans to resume service to Venezuela after a nearly seven year hiatus, but has not revealed any details about its service resumption. American Airlines Plans Daily Service To Venezuela U.S. carriers suspended service to Venezuela...
American Airlines Flight Attendants Tell Me Why They’ve Lost Faith In Leadership…And Why They Hate The A321XLR
My conversation with flight attendants on a recent American Airlines flight demonstrates the trust deficit with leadership and the lack of vision and respect that are necessary for AA to start seriously chasing United Airlines and Delta Air Lines. ...
United Trolls American With “AAdvantage, United” Chicago Billboard Campaign
United Airlines has rolled out a new digital ad campaign across Chicago, which it says spotlights its strong performance in 2025 but does so by trolling American Airlines with an “AAdvantage, United” quip. United Trolls American In Chicago With...
I Survived The American Airlines Meltdown…But My Flight Didn’t Arrive Until 2:33 AM
I flew in the midst of the storm yesterday–the operational storm that American Airlines has been battling for several days–and actually made it home…but it was very, very late. Flying American Airlines In The Middle Of Its Operational Chaos...
American Airlines Flight Attendants Revolt, Say “Leadership Is The Problem”
The turbulence at American Airlines is not just operational or financial, it is internal. A scathing letter from the union representing flight attendants exposes a deep credibility problem that AA’s currently leadership likely will not be able to overcome....
American Airlines Profit Plunges, But Is Its Premium Pivot Finally Real?
American Airlines just reported its 2025 results, and while the headline profit number looks ugly, the more interesting story is what AA is trying to become, and whether it can actually earn a revenue premium for it. American Airlines...
United Draws A Line In The Sand At O’Hare, But American Is Already Stepping Over It
United Airlines is drawing a very public line in the sand at Chicago O’Hare, and American Airlines is already testing it. United Draws A “Line In The Sand” At Chicago O’Hare As American Fires Back There are airline battles,...
American A321XLR Business Class Has A Privacy Problem…I Found Out The Hard Way
My seatmate on recent American Airlines A321XLR transcontinental flight was busy doing something under his blanket and thanks to this unique aircraft and cabin, I could not help but to watch… What Was My Seatmate Doing Under His Blanket...
American Airlines Unlocks Aer Lingus Award Bookings Online
American Airlines and Aer Lingus have taken another step toward tightening their transatlantic relationship, with good news for AAdvantage members. American Airlines Expands Aer Lingus Partnership With Full Loyalty Integration, Award Redemptions American Airlines has completed the long-anticipated integration...
American Airlines Challenges United With Two New LAX Routes
American Airlines is adding two new domestic routes from Los Angeles in its latest challenge to United Airlines. American Airlines Adds Cleveland And Washington Dulles Flights From LAX American Airlines will launch two “new” daily nonstop routes from Los...
My First Impressions Of American Airlines’ New A321XLR Flagship Business Class
I had the chance to fly the brand new American Airlines A321XLR from Los Angeles to New York in Flagship Business Class and quite liked the sleek new cabin and individual seat. American Airlines A321XLR Flagship Business Class –...
A Violent Midair Assault On American Airlines And A $500 Fine: Is This Really Justice?
A violent midair attack on an American Airlines flight attendant ended with a federal sentence that will leave many flyers and crew members wondering what it takes to actually go to jail… Kansas Man Who Assaulted Flight Attendant Avoids...
American Airlines App Now Tells You What’s Really Happening During Delays
American Airlines has added a genuinely useful feature to its mobile app that aim to answer a simple question passengers always have when flights are delayed or cancelled: what exactly is happening right now? American Airlines Adds Real-Time Disruption...
American Airlines Free Wi-Fi Is Rolling Out, But Not As Fast As Expected
American Airlines has ostensibly rolled out free Wi-Fi across much of its narrowbody fleet, but my experience suggests the rollout is slower than many had anticipated. My Experience With American Airlines Free Wi-Fi Suggests A Slower Rollout On January...
My Upgrade Dilemma On American Airlines
Two recent flights on American Airlines demonstrated that even AAdvantage Gold status would have been advantageous, though upgrading to first class makes far less sense when economy class is also empty. The Surprising Value Of AAdvantage Gold Status –...
American Airlines Brings Texas BBQ To First Class With Pecan Lodge Partnership
American Airlines is bringing a taste of Texas to the skies with a new partnership that lets passengers enjoy barbecue from one of Dallas’ most famous smokehouses on select flights…as a BBQ-loving omnivore, I’m a lot more impressed than...
Systemwide Upgrades Or Gifted Gold Status? A Tricky American Airlines Loyalty Point Decision
An American Airlines Executive Platinum member asked for some help choosing his 175,000 Advantage Loyalty Point Reward and I think it’s an interesting discussion concerning the value of Gold status very systemwide upgrades. Systemwide Upgrades Or Gifting AAdvantage Gold...
Free Inflight Wi-Fi Begins Today On American Airlines Flights
After years of charging for inflight internet on most of its flights, American Airlines is finally making free Wi-Fi a reality for many travelers as the airline begins rolling out the complimentary in-flight connectivity starting today. American Airlines Begins...
