It’s round three and the gloves are off, with Delta Air Lines sending another dramatic letter back to CrowdStrike after the software company mocked the Atlanta-based airline for a self-inflicted wound following a failed software update. Delta Deconstructs CrowdStrike...
I Was Wrong: Pete Buttigieg’s Warning Moved Delta Air Lines To Shift Policy
When I am wrong, I will admit I am wrong. Last week I criticized US Transportation Secretary Pete Buttigieg for issuing an “empty warning” to Delta Air Lines over its handling of a week-long meltdown via tweets. As it...
Microsoft Threatens Delta Air Lines In Scathing Letter
Attorneys for Microsoft have sent a scathing letter to Delta Air Lines, warning the carrier that its “incomplete, false, misleading, and damaging” narrative concerning where the blame lies for the recent meltdown will be countered. Microsoft Sends Scathing Response...
LOL: CrowdStrike Sends “Tough” Note Back To Delta Air Lines
In anticipation of litigation, CrowdStrike has sent a scathing response back to Delta Air Lines accepting blame for the initial faulty software update but warning that “Delta will have to explain to the public, its shareholders, and ultimately a...
Delta Air Lines, United Airlines Suspend Service To Israel As Iran Rages Over Death Of Terrorist Ismail Haniyeh
Delta Air Lines and United Airlines will suspend service to Tel Aviv, effective tomorrow after Iran promised imminent revenge for the assassination of Hamas leader Ismail Haniyeh in Tehran on Wednesday. Delta And United Suspend Service To Isreal After...
Delta Air Lines Hires Top Attorney To Collect Compensation From CrowdStrike, Microsoft
Delta Air Lines has hired prominent attorney David Boies to seek compensation from CrowdStrike and Microsoft over a failed software update the airline now says cost it up to $500 million. David Boies Hired By Delta Air Lines To...
Delta Air Lines A330-300 Aborts Takeoff After Engine “Explosion” (Bird Strike?)
A Delta Air Lines Airbus A330-300 promptly aborted takeoff from Paris after pilots received an engine fire warning. To passengers onboard, it felt like an “explosion” had taken place. Delta Air Lines A330-300 Encounters Engine Issue In Paris On...
In The Midst Of Meltdown, United Airlines CEO Jets Off To Costa Rica, Delta Air Lines CEO To Paris…Does It Matter?
It has now emerged that it was not only Delta Air Lines CEO Ed Bastian who jetted away while his carrier was suffering a meltdown but also United Airlines CEO Scott Kirby. Should we join the chorus of outrage...
Delta Air Lines Offers Olive Branch To Stranded Passengers, But It Must Do More To Take Accountability For Meltdown
Let me add to the chorus calling on Delta Air Lines to accept more responsibility for its meltdown over the last five days. Paying for out-of-pocket expenses, including tickets on other carriers, is a good start, but not enough....
Delta Waives Checked Bag Fees (Temporarily)
For the next four days, Delta Air Lines is waving checked bag fees (and even overweight bag fees) as its meltdown recovery continues. As Recovery Continues, Delta Is Temporarily Waving Checked Bag Fees As noted by JonNYC, Delta is...
Delta Air Lines Temporarily Bans Minors From Flying Alone
Delta Air Lines has suspended its unaccompanied minor program and at least in some cases, temporarily barred minors under the age of 18 from traveling alone, a policy that has caught many familes by surprise and goes beyond simply...
Pete Buttigieg’s Empty Warning To Delta Air Lines
Regular readers know that I am typically a defender of Pete Buttigieg and think he has done a fine job as US Transportation Secretary. But Buttigieg’s “warning” to Delta Air Lines strikes me as the same sort of unhelpful...
Delta (Finally) Blames Operational Meltdown On “Deeply Complex” Internal Issue
Delta Air Lines’ operational woes are continuing into Monday afternoon, with the carrier now finally admitting that “deeply complex” crew scheduling software impacted by the faulty CrowdStrike update has held it back from resuming normal operations. “Deeply Complex” Crew...
Delta Air Lines Operational Meltdown Enters Fourth Day
Operations remain in meltdown mode at Delta Air Lines, with over 500 flights already canceled this morning after a rough weekend that included thousands of delays and cancellations impacting over 80% of flights. The carrier has been unique among...
Delta Flight Attendants Fight For Return Of Flag Pins
A ban of all flag pins except for the US flag is now in effect at Delta Air Lines, but a flight attendant steering committee attempting to unionize colleagues has argued that Delta is caving to negative peer pressure...
Disgusting: Scam Service Dog Slurps On Table In Delta One Lounge
I’m sorry, but this is beyond the pale. A video has emerged showing a dog eating off the table in the new Delta One Lounge in New York (JFK) and then flying in its own business class suite across...
Delta Air Lines Bans Flag Pins, Apologizes For “Racist” Social Media Post
In response to uproar for and against a flight attendant who wore a Palestinian flag pin, Delta Air Lines will ban all flag pins while in uniform except for the US flag. While this policy may be a necessary...
A “Service Dog” For A “Service Dog” In Delta Air Lines First Class …
Another day, another service dog incident, this time a pair of restless “service dogs” on a Delta Air Lines flight from Miami. Or maybe the service dog was for the other dog? One Dog, Two Dogs, Red Dogs, Blue...
Delta Air Lines Plans Service To Saudi Arabia, Partnership With Riyadh Air
Delta Air Lines unexpectedly announced a strategic partnership with Saudi startup Riyadh Air and also plans service to Riyadh, the capital of Saudia Arabia, from the United States. Delta Air Lines Partners With Riyadh Air Delta Air Lines already...
Delta Air Lines Flight Attendant Defiantly Wears Palestinian Flag Pin
Another Delta Air Lines flight attendant has gone rogue, wearing an unauthorized Palestinian flag pin in uniform on a domestic flight. Just what was he hoping to accomplish? Delta Flight Attendant Wears Palestinian Flag Pin… A flight attendant placed...
