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Category Archives: Editorial

EditorialUnited Airlines

Editorial: United MileagePlus Is On A Destructive Course

Matthew Klint Posted onMay 2, 2024 71 Comments
United MileagePlus Destructive Course

The latest round of devaluations to United MileagePlus redemptions seriously jeopardizes the program’s value and undermines the very premise of a loyalty program. It’s too early to say whether United Airlines will get away from it, but it is...

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Editorial

Intolerable Inaction of Secretary Of Transportation Buttigieg

Kyle Stewart Posted onFebruary 26, 2023February 27, 2023 156 Comments
dot probes frequent flyer programs

Secretary of Transportation Buttigieg continues to disappoint, time and time again.  If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t followed us on Facebook or Instagram, add us...

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cathay pacificEditorial

For Cathay Pacific, Hope Springs Eternal

Matthew Klint Posted onJuly 2, 2022November 14, 2023 12 Comments
a woman in a red uniform

As Hong Kong celebrates its 25th anniversary of independence from the United Kingdom (and enslavement to the People’s Republic of China), Cathay Pacific announced its intention to go on a hiring spree. Sadly, this strikes me as about as...

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EditorialRussiaTurkey

The Nefarious Plan By Russian Airlines To Skirt Sanctions By Relocating To Turkey

Matthew Klint Posted onJune 9, 2022November 14, 2023 46 Comments
a woman in red uniform saluting with a plane in the background

Some Russian airlines are weighing relocation to Turkey as a way to lease new aircraft and access repair facilities while avoiding the crippling western sanctions that followed Russia’s unprovoked invasion of Ukraine. This nefarious plan should merit international scorn....

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Editorial

Vanity, Routine: Things I Miss About Flying

Kyle Stewart Posted onFebruary 7, 2021September 12, 2021 20 Comments
Terminal C in Houston at normally peak times routine flying

After flying this week, I learned some things about myself and what I really miss about flying: vanity and routine. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you...

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CoronavirusEditorial

My Travel Souvenirs Are Mocking Me

Kyle Stewart Posted onAugust 23, 2020November 14, 2023 11 Comments
Wonton noodle soup

Going from global to very much local has been a hard transition. Now it’s my inanimate travel souvenirs that are mocking me.  If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you...

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Editorial

Want To Travel? Demand Accountability First…

Matthew Klint Posted onMay 22, 2020November 14, 2023 45 Comments
a woman looking at a digital screen

The argument over when to travel and how to strike the proper balance between saving lives and saving the economy in this era of COVID-19 misses a greater point: why do we, as Americans, accept such mediocrity from ourselves...

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Editorial

Editorial: Out-Of-Touch Airlines Whining About Generous Taxpayer Aid Is Appalling

Matthew Klint Posted onApril 14, 2020November 14, 2023 19 Comments
a man in suit and tie standing at a podium with other men in suits

In what world does someone demand money from someone else, get it, and then bitterly complain that it is unfair when asked to pay a small portion of it back? But listening to airlines and unions, which have suddenly...

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Editorial

Why I Oppose Bailouts For Airlines, Hotels, And Especially Boeing

Matthew Klint Posted onMarch 19, 2020November 14, 2023 24 Comments
Why I Oppose Airline Bailouts

I’ve chewed on this issue for several days, trying to place logic over emotion and seek pragmatism over pettiness. But I simply cannot support the sort of widescale bailouts that airlines, hotels, and even Boeing are now seeking. First,...

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EditorialUnited Airlines

Editorial: Scott Kirby, New United CEO, Has Earned My Respect

Matthew Klint Posted onDecember 6, 2019 18 Comments
Scott Kirby AA CEO

He’s called the heartless bean counter, the tone-deaf numbers man who fails the basic empathy test. But I’d caution all of us to stop attacking incoming United CEO Scott Kirby before he even starts. News of Kirby’s promotion was...

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Editorial

Evaluating Inspirato, a Luxury Travel Subscription

Kyle Stewart Posted onNovember 17, 2019November 14, 2023 4 Comments
inspirato review

A few readers have asked what I thought of Inspirato, a luxury travel subscription service. I did some investigating and found that for a very narrow audience it may present value but most won’t. If you are considering booking travel or signing...

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Editorial

Wheelchair Assistance Abusers Are Terrible Humans

Kyle Stewart Posted onSeptember 22, 2019November 14, 2023 36 Comments
a person in a wheelchair

After another week of flights, I am done being polite with wheelchair assistance abusers in airports. I’m not talking about people who need wheelchairs – just the intentional few abusing a system enabled to help travellers that need it. ...

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Editorial

Highly Intoxicated Passenger – What Do You Do?

Kyle Stewart Posted onAugust 25, 2019September 14, 2021 12 Comments
what to do if a passenger appears intoxicated

When an incredibly and obviously intoxicated passenger is on your flight, do you live and let fly or involve yourself in the situation? Admittedly, I didn’t know what to do if a passenger appears intoxicated? If you are considering booking...

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American Airlinescathay pacificEditorial

Editorial: Ex-Cathay Pacific CEO Should Run American Airlines

Matthew Klint Posted onAugust 20, 2019November 14, 2023 17 Comments
Rupert Hogg American Airlines CEO

Update: It appears that Hogg did not defy Beijing in such a dramatic fashion. In fact, the circumstances behind his termination remain unclear. The original article below remains unaltered. Leadership is built on integrity. Former Cathay Pacific CEO Rupert...

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EditorialSouthwest Airlines

By Any Other Name: Southwest’s Seating Charge

Kyle Stewart Posted onAugust 4, 2019September 14, 2021 26 Comments
Southwest

Southwest Airlines is not big on fees, they include everything – or that’s what they want you to believe. But isn’t a rose by any other name still a seating charge? I think that’s how it goes… If you...

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AirportsEditorial

Does Airport Commute Affect Your Home Buying?

Kyle Stewart Posted onApril 14, 2019September 14, 2021 19 Comments
Airport

My wife and I were recently considering moving. As frequent flyers, the distance from the airport factors into our decision-making. How much does your airport commute affect your home buying decisions? If you are considering booking travel or signing up for a...

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aadvantageAmerican AirlinesEditorial

American Airlines Will Probably Switch to Dynamic Awards But Shouldn’t

Kyle Stewart Posted onApril 7, 2019September 14, 2021 3 Comments
American Airlines A330

With US flag carriers, it’s monkey see, monkey do as they tend to match dramatic moves to align with each other. While American Airlines has not yet announced a switch to a dynamic award chart it’s all but certain...

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EditorialUnited Airlines

United Can’t Get The Upsell Right

Kyle Stewart Posted onApril 7, 2019September 14, 2021 14 Comments
United 767

United Airlines offers several upsell options when they sell airline tickets to passengers. Despite logging in with total access to my customer profile, they continue to fail at the upsell. Why? If you are considering booking travel or signing up for a...

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Editorialmiles

The Power of Points Is Freedom, Not Just Savings

Kyle Stewart Posted onMarch 31, 2019September 14, 2021 5 Comments
Ritz-Carlton Resort Grand Cayman

The true power of miles and points is not in saving travelers money, but in offering them freedom. On a recent trip, we made a change in plans and decided on a whim to visit the Cayman Islands for...

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Editorial

Vigilante Korean Air Lounge Agent Attempts to Downgrade Paid Business Ticket, Degrades Customer

Kyle Stewart Posted onFebruary 17, 2019September 15, 2021 80 Comments
Korean Air business class

Due to a schedule change by Korean Air, our flight path changed and so did our experience. Our great deal in business class was apparently too good and a one vigilante lounge agent personally tried to stop us from...

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