The battle rages between Marriott hotel owners who feel that offering complimentary breakfast or lounge access eats into their margins and Marriott Bonvoy elites, who believe that breakfast is a non-negotiable benefit. A new survey from Marriott directed toward...
Instructive: St. Regis Chicago Shamed Into Offering Elite Breakfast Benefit
It seems that if enough people complain, even a mighty hotel chain that has a history of showing disdain toward elite members will back down. In the case of the new St. Regis in Chicago, top-tier elites will now...
Do Marriott Points Expire? (Bonvoy)
Marriott is one of the largest hotel chains in the world and its loyalty program is one of the largest as well. But do Marriott points expire and what can you do about it? If you are considering booking...
Why Arguments Against Hyatt Are Usually Wrong
During a recent post about Marriott’s dwindling benefits for elites, many commenters highlighted the same argument against Hyatt – the only problem was, they were usually wrong. Here’s why. If you are considering booking travel or signing up for a new...
Marriott Says “Bonvoy Rewards Service Fee” Was An Innocent Mistake (Really?)
Free nights are not really free with Marriott Bonvoy. That is because the hotel conglomerate allows individual hotels to tack on fees to award stays. But you’ve really got to watch for the hidden fees, as some travelers recently...
Shameless Marriott Bonvoy Eliminates Another Valuable Benefit
Marriott Bonvoy has been unafraid to remove almost any lingering value in its once great loyalty program, somehow found another valuable benefit to remove – with almost no notice. If you are considering booking travel or signing up for a new...
Why Marriott, American Airlines Changes Seem Egregious
Marriott’s and American Airlines loyalty programs have made major changes and boy are the villagers mad – me included. But should we be? If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If...
Marriott Is Winning The Race To The Bottom
Marriott has extended its lead in a hospitality race to the bottom. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t followed us on Facebook or Instagram, add us today. New Marriott CEO...
Bonvoyed: Deceptive Redemption Prices Frustrate, Annoy
Marriott’s new Bonvoy program has not been the success CEO Arne Sorenson has suggested it is. Bonvoy’s award redemption nights don’t just deceive members, they also frustrate and annoy them. If you are considering booking travel or signing up for a...
Marriott’s Loyalty Program Is So Bad, “Bonvoy” Is a Derogatory Verb
Many lines of prose have been written about the bungling of Marriott Bonvoy, their loyalty program transition. Now that the program has been re-launched, many loyalists are using the peculiar name of the botched program, “Bonvoy”, as a derogatory verb. If...
Leaving Marriott/SPG “Bonvoy?” Here’s Where I’d Move
The Marriott/SPG merger has not gone swimmingly for so many loyal members and some have suggested they are leaving. Where should they stay instead of the world’s largest hotel chain? If you are considering booking travel or signing up for a new...
Review: Aloft Houston by the Galleria
Hotels in Houston can be a difficult nut to crack, it’s all about location and convenience. The Aloft Houston by the Galleria is well positioned, offers premiums that other full-service hotels do not, and a reasonable price point for...
