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Category Archives: Marriott

Marriott

Bonvoyed Again: Marriott Quietly Kills “Best Room” Promise For Elites

Matthew Klint Posted onMay 19, 2025May 20, 2025 17 Comments
a living room with a view of the ocean

In a no-notice update to its terms and conditions, Marriott has ended its “best room” guarantee for Bonvoy elites, effectively giving each hotel the option of whether to offer suite upgrades (or upgrades at all). The Implications Of Marriott...

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Marriott

Marriott Hotel Accuses Woman Of Being A Man, Demands ID In Restroom Incident

Matthew Klint Posted onMay 8, 2025May 8, 2025 45 Comments
Marriott Restroom Woman

Security guards at a Boston Marriott Hotel have been accused of entering a female restroom and accusing a woman of being a man, then demanding to see her ID to verify she was actually a woman. Security Guard Demands...

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MarriottTravel Security

“It Was Sheer Terror!” Marriott Handed Over Room Key To Predator Who Claimed To Be Guest’s Husband

Matthew Klint Posted onApril 17, 2025April 17, 2025 21 Comments
a lobby with a large round counter and a large round chair

A doctor has shared a harrowing story, claiming that Marriott handed over a room key to access her room to a predator who claimed to be her husband. Marriott Gave Room Key To Predator Who Claimed To Be Guest’s...

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Law In TravelMarriott

Why Does Marriott Allow Its Hotels To Engage In Fraud (By Denying Breakfast Benefits)?

Matthew Klint Posted onMarch 5, 2025March 5, 2025 31 Comments
Marriott Breakfast Fraud

As far as I can see, Marriott properties that deny breakfast benefits are engaging in fraud…the short of bait-and-switch that should be intolerable to the Marriott brand. Dear Marriott, Denying Breakfast Benefits Is Engaging In Fraud The premise of...

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Marriott

Top Up Your Marriott Free Night Award Certificate

Matthew Klint Posted onNovember 29, 2024November 29, 2024 10 Comments
Top Up Marriott Free Night

I’m still shaking my head that I somehow missed the news that you can now top up your Marriott free night award certificates by adding up to 15,000 points to secure a more expensive property. Top Up Your Marriott...

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Hotel ReviewsMarriottSAS Million Mile Challenge

A Quick Wink At Marriott CDG Airport

Matthew Klint Posted onNovember 27, 2024December 7, 2024 31 Comments
a two beds in a hotel room

I’m live-blogging my SAS EuroBonus SkyTeam Million Mile challenge this week. Click here for background and route information. As I lamented earlier, the entire endeavor was probably not worthwhile for the few hours we stayed there, but I appreciated...

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Hotel ReviewsMarriott

Review: The West Hollywood EDITION

Matthew Klint Posted onNovember 9, 2024 22 Comments
West Hollywood Edition Review

Heidi and I recently had a “date night” and decided to spend the night at The West Hollywood EDITION, an upscale Marriott property and my first time staying with that brand. Our stay was largely positive, though I found...

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BhutanHotel ReviewsMarriott

Review: Le Méridien Thimphu

Matthew Klint Posted onOctober 19, 2024October 19, 2024 9 Comments
a group of women standing in front of a computer

The Le Méridien Thimphu proved to be a comfortable and centrally-located base for my time in Thimphu, the capital of Bhutan. Le Méridien Thimphu Review I spent my first two nights in Bhutan here. Booking Let me say firstly...

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Hotel ReviewsMarriottRomania

Review: The Marmorosch Bucharest (Marriott Autograph Collection)

Matthew Klint Posted onApril 29, 2024April 29, 2024 9 Comments
a large room with blue couches and tables

I spent a night at The Marmorosch, a Marriott Autograph Collection hotel centrally located in Bucharest’s Old Town, and very much enjoyed the stay. This is a unique hotel with nice amenities. The Marmorosch Bucharest Review, A Marriott Autograph...

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Marriott

Marriott Bonvoy: When Everyone Is Elite, No One Is Elite?

Matthew Klint Posted onJanuary 3, 2024January 3, 2024 24 Comments
Marriott Bonvoy Elite

You’ve heard it said that when everyone is elite, no one is elite…but a snapshot at a Marriott Bonvoy property in Southeast Asia makes clear why you did not get that room upgrade… Marriott Bonvoy: A Lot of Elites…...

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Hotel ReviewsMarriott

Review: Marriott Residence Inn Pasadena, California

Matthew Klint Posted onNovember 11, 2023November 13, 2023 5 Comments
a group of chairs around a fire pit

We spent several nights at the Marriott Residence Inn in Pasadena, California during the tree saga and quite appreciated the full kitchen and space, though the breakfast and parking made us prefer the Hyatt Place down the street. Marriott...

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American AirlinesLaw In TravelMarriottNews

Death Of American Airlines Flight Attendant Leaves More Questions Than Answers

Matthew Klint Posted onSeptember 27, 2023November 13, 2023 32 Comments
an aerial view of a airport with many airplanes and parking lots

There are a lot of unanswered questions surrounding the tragic death of an American Airlines flight attendant at a Marriott Hotel in Philadelphia Airport. Unanswered Questions Surrounding Death of American Airlines Flight Attendant At Airport Marriott Hotel In Philadelphia...

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Hotel ReviewsMarriott

Review: Marriott Newark Airport

Matthew Klint Posted onApril 15, 2023November 13, 2023 15 Comments
a room with chairs and a glass wall

The Marriott Newark Airport is convenient and clean, serving as a pricey yet welcome crash pad after a late evening arrival into EWR with an early departure the following morning. Marriott Newark Airport Review Booking My SAS flight arrived...

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Law In TravelMarriott

Marriott Accused Of “Hanging Brothers By A Tree” By NFL Star Michael Irvin in $100 Million Lawsuit

Matthew Klint Posted onMarch 10, 2023November 13, 2023 10 Comments
a man in a suit holding a microphone

Michael Irvin is suing Marriott for $100 million and has compared the hotel chain’s treatment of him to “hanging brothers by a tree.” NFL Star Michal Irvin Sues Marriott for $100 Million, Accuses Hotel Chain Of Lynching Irvin, the...

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Hotel ReviewsJordanMarriott

Review: The St. Regis Amman

Matthew Klint Posted onFebruary 11, 2023November 13, 2023 17 Comments
two men in a kitchen

The St. Regis Amman located in the capital city of Jordan really impressed me. From the great service to the comfortable guest rooms to the luxe spa to the exquisite breakfast, there is much to like about this hotel....

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MarriottMarriott Bonvoy

Do Marriott Points Expire? (Bonvoy)

Kyle Stewart Posted onJanuary 15, 2023January 16, 2023 3 Comments
a pool with lounge chairs and a deck with a building and a large window

Marriott is one of the largest hotel chains in the world and its loyalty program is one of the largest as well. But do Marriott points expire and what can you do about it?  If you are considering booking...

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HotelsHyattMarriott

Marriott Elites Soft Landing, Hyatt Globalists Back To 2019 Levels

Kyle Stewart Posted onJanuary 8, 2023November 13, 2023 13 Comments
a pool with a tree and a city in the background

Hotel chains suffered during the pandemic to secure and maintain elites. With travel roaring back, Hyatt is back to pre-pandemic levels while Marriott appears to struggle. If you are considering booking travel or signing up for a new credit card please...

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FinlandHotel ReviewsMarriott

Review: Hotel St. George Helsinki (Marriott Design Hotels)

Matthew Klint Posted onJanuary 4, 2023November 13, 2023 12 Comments
Hotel St. George Helsinki Review

I spent a night at Hotel St. George in Helsinki, a Marriott Design Hotels property. While Bonvoy nickel and diming knows no end, overall I very much liked this property. Hotel St. George Helsinki Review I used an expiring...

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Marriott

Marriott “Ching And Chong” Controversy Is Loaded With Bigotry

Matthew Klint Posted onAugust 3, 2022November 13, 2023 30 Comments
a bed in a hotel room

A couple was shocked to receive an anti-Asian slur on their hotel folio after checking out out of a Marriott property in Pennsylvania. But their disinterest in holding the culprit accountable demonstrates a softer bigotry that also merits our...

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Marriott

Bonvoyed: Marriott Revokes Suite Night Awards Extension

Matthew Klint Posted onJuly 1, 2022November 14, 2023 36 Comments
a pool with lounge chairs and a deck with a building and a large window

Dear Marriott, how petty can you be? After extending some Suite Night Awards to the end of the year, Marriott is pulling them back and retroactively expiring them, calling the extension an error. Marriott Rescinds Suite Night Awards Extension...

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