Turbulence can hit unexpectedly and when it does, it can be injurious or even deadly. A recent Avianca flight from Lima to Bueons Aires encountered unexpected but severe turbulence at 41,000 feet, throwing passengers and crew across the cabin and...
Jeffrey Goh Named Star Alliance CEO
Choosing a company insider to replace retiring Mark Schwab, Star Alliance has named Jeffrey Goh its new CEO, with an appointment effective on Janauary 01, 2017. “This early decision lays the groundwork for a smooth leadership transition at the...
United Airlines Will Unveil New Business Class Seat Today
In an event that will seemingly mimic an Apple WWDC, United Airlines CEO Oscar Munoz will hold a “major media event” this evening in New York City’s Gotham Hall. Expect the unveiling of a “totally new premium product experience” including a...
United Airlines Team USA Amenity Kits
Earlier this week I wrote about a new United Airlines safety video that celebrates United’s partnership with Team USA in the Rio 2016 Summer Olympic Games. A flight attendant passed on news to me that beginning this month United...
United Rolling Back International Economy Meal Service Downgrades
With much fanfare, United Airlines announced upgrades to its international economy class meal service last year that included new menu options, better quality entrees and salads, ice cream, and crackers & cheese. In exchange for the enhanced menu, complimentary...
Order Pizza from Chicago United Club
United Airlines is refreshing its airport lounge network and bringing innovation in an area that has long been lacking — dining. You can now order food from Giordano’s from the comfort of your armchair in United’s newly-renovated lounge near B18 in...
Malaysia Airlines CEO Christoph Mueller Resigns
Malaysia Airlines CEO Christoph Mueller — the man with 25 years of airline experience who turned around Aer Lingus — is leaving Malaysia Airlines “due to a change in his personal circumstances” less than halfway through his contract. His...
Hijacked EgyptAir Flight Lands in Cyprus
In a throwback to the “good old days” of pre-9/11 hijacking, an EgyptAir domestic flight traveling from Alexandria to Cairo was commandeered by a man claiming to have a bomb strapped to himself and forced to divert to Larnaca,...
Starwood Bidding War Begins
Breaking news this morning — Starwood has accepted a bid of $78 cash per share by Chinese investor group Anbang, throwing a wrench into the Marriott – Starwood merger. How could this be? Wasn’t a contract with Marriott already signed?...
American Tourism in Cuba is Now Legal
In a sweeping Executive Order ahead of his trip to Havana next week, U.S. President Barack Obama has essentially made tourism in Cuba legal for all Americans. And you thought Marco Rubio was shedding tears over losing Florida! Up until...
Singapore Will Resume Nonstop Flights to Los Angeles and Newark
Singapore Airlines has announced intentions to resume non-stop service from Singapore to New York City and Los Angeles with its newly-delivered Airbus A350 aircraft in 2018. Singapore Airlines spokesman James Bradbury-Boyd told View from the Wing: Missing the Singapore Airlines nonstop...
United Airlines Defends DCA Perimeter Rule
Ronald Reagan Washington National Airport, just minutes from downtown Washington DC, is subject to a perimeter rule that restricts all but a handful of flights beyond 1,250 miles. A push this week to extend the perimeter to 1,475 miles...
United Brings Back Early Boarding for Families with Children
Starting Monday, 15 February 2016 United Airlines will bring back aircraft pre-boarding for families with young children aged two and under. The new boarding priority will be: People with disabilities / active-duty members of the military in uniform / families...
United Airlines Announces San Francisco to Singapore Route on 787-9
United Airlines has announced plans to offer daily non-stop service from San Francisco to Singapore beginning 01 June 2016 on its 787-9 aircraft. The new route will be one of the world’s longest at 8,446 miles (second only to...
Alaska Airlines Brand Refresh
For the first time in a quarter century, Alaska Airlines is refreshing its brand image in a major way, with changes coming to everything from credit cards to aircraft livery. Why the change now? Isn’t one of Alaska’s best...
UberX Finally Available at LAX
After months of behind-the-scenes negotiations with recalcitrant regulators, UberX will finally be allowed to pick up passengers at Los Angeles International Airport (LAX) starting today, January 20, 2016, at 8am PT. Uber has suffered a string of setbacks in...
United Global Services and 1K Members Now Get Free Food in Economy Class
Rumors have been swirling over the last few days that United Airlines’ top-tier elite members would receive complimentary food in addition to complimentary alcoholic beverages when flying in economy class. I reached out to United for confirmation on Monday...
United CEO Oscar Munoz Receives Heart Transplant!
United CEO Oscar Munoz, who suffered a heartback and was forced to temproraily step down just weeks into his tenure, recevied a heart transplant on Wednesday. United isssued the following statement: Our president and CEO, Oscar Munoz, underwent a...
Refusing to Transport Israelis, Kuwait Airways Suspends New York to London Flight
Politics is the oddest of sports and the decades-long conflict in the Middle East is manifested in strange ways — like some nations not recognizing Israel while simultaneously vowing to eliminate it. Kuwait is one of those nations and...
Big Metal Bird: A New Show About United Airlines
United Airlines has introduced a new in-house show “that takes you inside how we get up in the air and down to business” called Big Metal Bird. The 3-4 minute program is lighthearted but instructive at the same time,...