Kansas City International Airport (MCI) had an ugly New Year’s Eve, but the situation turned far worse after a passenger became agitated, unleashing a verbal tirade against Southwest Airlines staff that included foul language, threats of violence, and ultimately...
Southwest Profits Plunge 42%, But Wall Street Is Betting Big On 2026
Southwest’s finances may be stumbling right now, but the airline appears convinced its new strategy will deliver a stronger 2026, and its stock market performance suggests many investors agree. I’m not rooting against Southwest, but I remain skeptical that...
“Talk To Me About My Father!” Southwest Passenger Meltdown Stuns Cabin
A disturbing scene unfolded onboard a Southwest Airlines flight when a woman turned around in her seat, knelt on the cushion and began shouting at passengers behind her. The context isn’t clear, but her poor behavior certainly is. Woman...
Hilarious Billboard Battle Breaks Out Between Southwest And United In Denver
Billboards in downtown Denver have become the latest battleground for two airlines locked in a competitive, sometimes hilarious, struggle for the city’s travelers. Southwest And United Escalate Advertising Rivalry In Denver The rivalry between Southwest Airlines and United Airlines...
United And Southwest Bring Back Airline Debit Cards
United and Southwest quietly revived airline debit cards. Here is who they help, what they offer, and when you should skip them. A Throwback Idea Makes A Comeback For years, the story in airline loyalty has been simple. If...
Napoleon Complex? Southwest Airlines Gate Agent Barks And Sighs At Delayed Passengers
A viral Facebook post about a Southwest Airlines gate agent is drawing strong reactions, with most commenters defending the employee even as the original complaint describes behavior that, if accurate, would be unacceptable from any customer-facing staff member. Passenger...
Southwest Business Class, Lounges, Europe Flights Inevitable
Southwest Airlines has openly explored the possibility of adding business class, airport lounges, flights to Europe, and new aircraft – but it’s not if, it’s a matter of when. Southwest Will Move Into Premium Expansion, Here’s Why Management at...
Southwest Airlines Tightens Plus-Size Policy…And It’s Actually Fair
Starting January 27, 2026, Southwest Airlines will require passengers who cannot fit within a single seat with armrests down to purchase an additional seat at booking and will no longer guarantee a refund for purchasing an extra seat. Southwest...
Southwest Airlines Explores First Class, Lounges, And Europe Flights
Southwest Airlines says it is exploring adding “first class, airport lounges, and flights to Europe,” but in chasing everything, it risks becoming nothing to anyone. The era of being loved for simplicity and reliability may be slipping away under...
Southwest Airlines Faces Lawsuit Over Open Seating Policy
A June meltdown onboard a Southwest Airlines flight from New York LaGuardia to Kansas City has turned into a lawsuit that targets not only the alleged attacker, but Southwest’s open seating policy itself. Passenger Sues Southwest, Blames Open Seating...
Review: Southwest Airlines 737-700 (Burbank – Las Vegas)
I do give Southwest Airlines credit for being consistent and reliable. My early morning jaunt from Burbank to Las Vegas on a 737-700 was predictably smooth, albeit somewhat depressing. Southwest Airlines 737-700 Review Had JSX had an earlier flight,...
Southwest Pilot Pulled From Cockpit After TSA Smells Alcohol
A Southwest Airlines pilot was removed from the cockpit after the TSA smelled alcohol on his breath, reportedly uttering, “I had a few light beers last night.” A few too many it seems… Southwest Pilot Removed from Cockpit After...
“I’m Being Treated Like A Black Person!” Southwest Airlines Kicks Off Brazilian Jujutsu Star After Onboard Meltdown
A Brazilian Jujutsu star got into a shouting match with Southwest Airlines flight attendants before being marched off a flight and “assaulted” by a group of female flight attendants who literally pushed him off the aircraft. He later claimed...
My Final Fling With Open Seating On Southwest Airlines
A business trip to Las Vegas this week on Southwest Airlines gave me one more chance to experience the cattle call open-seating approach just hours before the new assigned seating scheme went into effect. I can’t say that I’ll...
Southwest Airlines Picks Peet’s As New Inflight Coffee Partner
Southwest Airlines has tapped Peet’s Coffee as its official in-flight coffee partner starting August 13, 2025. I’ll drink to that! Southwest Airlines Selects Peet’s Coffee As Official In-Flight Coffee Partner Beginning August 13, 2025, Southwest will start serving Peet’s...
Southwest Airlines Flight Plunges After Close Encounter With Fighter Jet
Passengers got the unexpected “roller coaster” experience on a Southwest Airlines flight departing from Southern California after a fighter jet got too close for comfort. Southwest Flight 1496 Makes Sudden Drop After Alerts in Burbank Airspace, Sending Passengers Flying...
Southwest Survey Suggests Major Cuts To Companion Pass Eligibility
Southwest Airlines appears to be testing changes to one of its most beloved perks, the Companion Pass. A recently leaked Rapid Rewards survey suggests the airline could drastically overhaul the program and restrict its availability to only the highest...
Southwest’s (Possible) European Expansion Another Misstep
Southwest Airlines has been rumored to have Iceland in its sites for European expansion of its network. Yet another misstep by its wayward management team. Southwest Airlines Rumored To Add Iceland To Its Map I’m not breaking any news...
Makeup Artist’s Viral Meltdown On Southwest Flight Is Anything But Glamorous
A woman was removed from a Southwest Airlines flight at New York LaGuardia Airport this week after a shocking meltdown onboard that included kicking, spitting, screaming, and physical assaults against fellow passengers and crew. Drunk Southwest Airlines Makeup Artist...
Suicide: Southwest Airlines Eliminates Free Checked Baggage
UPDATE: We are on the eve of the new baggage fees taking effect, and an internal memo has just revealed how much Southwest Airlines will charge for checked bags: 1st bag: $35 2nd bag: $45 Passengers who will still...
