When you’re blatantly disrespected and the environment is incredibly hostile, it makes sense to fly on the competition. Reports that Southwest Airlines CEO Bob Jordan flew on American Airlines in first class certainly make sense to me. Southwest CEO...
Southwest Airlines Grovels Before Congress As Internal Tensions Grow
The Southwest Airlines meltdown will be the focus of the Senate Committee on Commerce, Science, and Transportation, with key officials from Southwest set to paint very different pictures about the state of the airline and root cause of the...
Family Sues Southwest Airlines For Negligence After Death Of 25-Year-Old Daughter
25-year-old Gaby Assouline has passed away after an extended hospital battle which began after she fell off her wheelchair while boarding a Southwest Airlines flight. Her family claims Southwest Airlines was negligent. But did Assouline assume the risk by...
SNL Pokes Fun At Southwest Airlines
Over the weekend, Saturday Night Live (SNL) ran a bit on Southwest Airlines, focusing on the meltdown that took place last month. While I was only mildly amused at the skit, there was one moment that just made me...
Southwest Airlines Lost $800 Million During Meltdown!
Remember that Southwest Airlines meltdown over the holidays that stranded tens of thousands of passengers? Southwest has confessed the computer failure cost the company $800 Million. If that is not a wake-up call, I do not know what else...
Is Southwest Airlines’ Cancellation Compensation Enough?
Southwest Airlines experienced a meltdown last week resulting in the cancellation of 70% of its flights. They’ve offered compensation but was it enough? If you are considering booking travel or signing up for a new credit card please click here. Both support...
Bernie Sanders Blames Capitalism And Fox News Blames Pete Buttigieg For Southwest Airlines Meltdown
If you had hoped that 2023 would represent a cooling down in partisan political rhetoric, think again. Although far from being a victim, Southwest Airlines has become the pawn in a partisan blame game that pits counter-narratives over the...
Shocking: Police Threaten To Arrest Passengers For “Trespassing” During Southwest Airlines Meltdown
If your flight is canceled and you are left standing in the airport gate area trying to rebook, are you trespassing? Police at Nashville Airport say yes. Southwest Airlines Gate Agent Calls Cops To Get Rid Of “Pesky” Passengers...
4 Ways Passengers Can Hold Southwest Airlines Accountable
The US Department of Transportation has published a helpful guide of specific expectations for holding Southwest Airlines accountable for its operational meltdown over the last week. Impacted passengers should use this guide as a blueprint for seeking compensation for...
Southwest Airlines Promises “Normal Operations” Will Resume Today
Today marks a day of reckoning for Southwest Airlines. The carrier has promised a return to normal operations today, but can it keep its word? Southwest Promises A Return To Normal Operations Starting Now…But Can It Keep Its Word?...
I Won’t Condemn Southwest Passenger Who Paid $100 To Cut In Line…
If there is one thing I’ve seen in my travels around the world (with one glaring exception in Iran), it is that money talks. Money is the conduit through which we do business and having money, wherever you are,...
162 Hours Later…I’m Still Waiting For A Reply From Southwest On Twitter
I often recommend people reach out to airlines on Twitter as a “trick” to save long hold times on the phone. That is not excellent advice for Southwest Airlines, though, considering I am still waiting for a Twitter reply...
Influential Captain Accuses Southwest Airlines Of Pride And Avarice, Predicts Total Collapse
A harsh note from the union representing Southwest Airlines pilots throws down the gauntlet, blaming the meltdown on “pride” and “avarice” by management and predicting a total collapse if concrete changes are not made as a result of this...
Pete Buttigieg Promises To Hold Southwest Airlines Accountable
US Transportation Secretary Pete Buttigieg made media rounds last night, pledging that the Department of Transportation would hold Southwest Airlines accountable for what he called a “complete meltdown.” Pete Buttigieg: We’re In A Position To Hold Southwest Airlines Accountable...
How Southwest Airlines Addressed Meltdown Publicly Versus Privately
Southwest Airlines is in full meltdown…this is no hyperbole when the carrier is talking about canceling 2/3 of its flights for the rest of 2022. Let’s look at how Southwest is publicly and privately addressing its operational collapse. Southwest...
The New Southwest Effect: Price Gouging On Other Carriers?
Have you tried to book a domestic ticket this week? The “new” Southwest Effect in light of the carrier’s operational meltdown is frankly obscene pricing on other airline routes across the country. Is this just supply and demand or...
Southwest Airlines Suffers Meltdown In Denver
Southwest Airlines has imploded in Denver, with the carrier declaring an emergency as operations have suffered a meltdown due to poor weather and inadequate staffing. Sadly, Southwest has responded by threatening employees with termination for not showing up to...
Woman Bites Her Seatmate On Southwest Airlines, Tries To Open Emergency Exit Door, Blames Jesus
A Southwest Airlines flight made an unexpected diversion to Little Rock, Arkansas on Saturday to dump an unruly passenger after she bit her seatmate and tried to open the emergency exit door, claiming Jesus told her to do it....
United Airlines Targets Southwest Airlines In Odd New Ad Campaign
United Airlines has launched a new ad campaign aimed at Southwest Airlines called “The Southwest Courte-C Call.” Quite frankly, I find the campaign curiously disingenuous and in poor taste. Southwest Courte-C Call Ad Campaign From United Airlines The ad,...
An Odd Tale Of Violence On Southwest Airlines
A woman claims a man assaulted her while she was sleeping on a Southwest Airlines flight. However, in trying to analyze the claims, I’m failing to see a clear motive. Tray Table Violence On Southwest Airlines Saarah Sareshwala was...
