The United Club in London Heathrow is my favorite United Club in the network and a great place to work or eat prior to your flight. This lounge does get crowded in the morning, just like the nearby Air...
Review: Singapore Airlines SilverKris Lounge London (LHR)
The late morning is a great time to to visit the Singapore Airlines SilverKris lounge in London Heathrow (LHR) T2. I nearly had it to myself. The lounge is open daily from 7:15a.m. to 10:00p.m. and I’m sure it...
Review: Air Canada Maple Leaf Lounge London (LHR)
In theory, I love this lounge. It has all the elements of an airport lounge that I love. In practice, however, I found the lounge to be very overcrowded. It seems I visited at the wrong time of day… The...
Pictures: New Star Alliance Lounge In Rome (FCO)
Star Alliance has opened a new lounge in Rome Fiumicino (FCO), creating a unified lounge for the 17 Star Alliance members that serve The Eternal City. Well, sort of unified. The lounge is located on the upper level of Boarding...
United App Now Lets You Check Star Alliance Flight Status
Already my favorite airline app, the United Airlines mobile app now allows you to check on the flight status of Star Alliance carriers beyond United and its codeshares. But the technology is still a work in progress. In terms...
Booking a 50K Lufthansa First Class Award with Asiana
A first class Lufthansa award ticket between North America and Europe is only 50,000 Asiana Club miles, an excellent value. But be warned, booking is not a straightforward process. Asiana Club is a Starwood Preferred Guest transfer partner, meaning...
Aeroplan Still Can’t Book LOT Polish Awards
While Aeroplan has solved its hold time issues, it remains uniquely unable to book a handful of Star Alliance partner airlines. Add LOT Polish to that list. Last December, Dominik from Traveling the World wrote about the issue. Sadly, three months have...
Star Alliance Rolling Out Extremely Useful New Services
Now a mature alliance, Star Alliance is no longer in a growing phase, but instead focusing on delivering an improved portfolio of services to its customers. There is much to look forward to. Simple tasks like assigning seats on...
Will Low-Cost Carriers Join Star Alliance?
Is there a place at the alliance table for low-cost-carriers? With no-frills, budget carriers burgeoning, that is a question legacy alliances must grapple with. Star Alliance CEO Jeffrey Goh was interviewed by Bloomberg at the Singapore Airshow this week....
Street Tacos in LAX Star Alliance Lounge
My love for Mexican food was recently satiated by extremely tasty street tacos at the LAX Star Alliance Lounge. > Read More: Star Alliance Lounge LAX Review If you read me regularly, you know that I am a hopeless optimist...
Horrifying Vegetarian Meal or Impressive Domestic Meal Service?
Context is always key. Outrage is often feigned. Ignorance is strength. A tweet of an airline meal has gone viral. It is purportedly an economy class “vegetarian” meal on Avianca, the Colombian flag carrier and member of Star Alliance....
Review: KrisFlyer Gold Lounge (SIN)
The KrisFlyer Gold Lounge in Terminal 2 at Singapore’s Changi International Airport offers Star Alliance Gold passengers traveling in economy class access to free food, drink, and wi-fi. But it’s not a great lounge. Although Singapore Airlines has a...
United’s Latest Innovation Highlights Another Innovation Needed
Good news for United Airlines customers–if you’re connecting on a partner carrier you can now use your United app to retrieve those boarding passes. That may not sound like much, but marks a huge step forward for ease in...
Review: Star Alliance First Class Lounge Los Angeles (LAX)
The Star Alliance Lounge at LAX offers a quiet oasis from the bustling terminal with à la carte dining and personalized service. But it also has some rough edges. First, take advantage of an escort if you are flying...
The Best Program to Credit Cheap United Airlines Flights
Where you credit your miles is like a game of chess. Singapore Airlines has cut earnings on discount economy class fares on United Airlines. Fares that used to earn 100% of miles flown will now earn as little as...
Review: Star Alliance Lounge Buenos Aires (EZE)
With an extended layover between flights, I had time to go lounge hopping in Buenos Aires. My first stop: the Star Alliance Lounge, now part of the Priority Pass network. Upon landing I followed the signs for “international transit”,...
Watch the Five-Part Star Alliance Miniseries
Star Alliance is celebrating its 20th anniversary this year. To commemorate this emerald occasion, it created a five-part miniseries to showcase unique culture from the countries of its five founding members. The miniseries stars travel writer Robert Reid, who travels...
Free Lounge Access at LAX for United Star Golds
Earlier today I wrote about the new Air Canada Maple Leaf Lounge in Terminal 6 at LAX. This lounge, along with the Star Alliance Lounge in the Tom Bradley International Terminal, presents two superb free lounge options for United...
Amazing New Star Alliance Ad Campaign
Star Alliance celebrates its 20th Anniversary this year and has unleashed a phenomenal ad campaign to begin the celebration. Rather than try to describe the videos, you can watch them here: The message: we’ve got your back. Part of the...
Free Upgrade to Business First Class on Heathrow Express with Star Alliance Gold Card
The Heathrow Express offers a convenient way to travel between LHR and London Paddington Station in 15 minutes flat. Now you can enjoy a complimentary upgrade to Business First Class with a Star Alliance Gold card, a value of £18 on a...
