17 May 2012 My Dear Friends from Continental Airlines, A simple question for you: what is wrong? What is it that is truly bothering you? I have been a steady United Airlines customer since 2004 and I grew to...
American Airlines Here I Come!
I consider myself a savvy traveler and have turned much of the lemons created by United Airlines’ 03 March system integration debacle with Continental Airlines into lemonade. I’ve run into a fair number of problems and a great deal...
I Love United Airlines’ Indian Call Center
I doubt that it has ever been said before, but I am happy to say it here: I love United Airlines’ Indian Call Center. Allow me to explain. I was putting together a relatively straight forward award ticket today...
United Airlines Pulls a "Newark" at SFO
Responding to robust demand and added flights to Newark, Cleveland, and Houston, United Airlines has pulled a “Newark” on us at San Francisco International Airport. To understand what it means to “pull a Newark” you must be familiar with...
United.com Club Offers $5 Off Every United Airlines Booking
While poking around united.com today, I came across a united.com Club page, offering MileagePlus members a $5 travel credit every time they book a trip on united.com. Annual membership is $25. The united.com Club (formerly called The Travel Club...
Up to 25,000 Bonus Miles on United Airlines
United Airlines is running a “Map Your Dreams” promotion in which the lucky recipients of the targeted offer can earn up to 25,000 bonus award miles based on future travel on United. Flyertalkers have reported receiving different offers, but...
Purchase Miles from United MileagePlus for 40% Off
Through tomorrow evening, 25 April, at midnight central time, United Airlines is offering a decent (though not a great) deal for the purchase of MileagePlus miles. Through this Facebook link, miles have been discounted 40% off their normal price....
Plentiful Qatar Airways Award Availability on United.com
United Airlines has added Qatar Airways to its online award search, making MileagePlus truly one of the most comprehensive and robust complimentary ways to check for award seats on nearly 30 airlines. Even better, Qatar Airways has made ample...
The Friendliest ex-Continental Flight Attendant of the Year on United Airlines
I do complain quite a bit on this blog, but want to take today’s post to praise Brenda, a wonderful ex-Continental flight attendant that served in first class on my Houston-San Jose United Airlines flight on Saturday morning. She...
Amazing Aer Lingus Award Availability on United and British Airways + No Fuel Surcharge
If you thought it was too late to book your summer travel to Europe using miles, you are wrong…thanks to Aer Lingus. The Irish carrier is not part of a major airline alliance but partners with both United Airlines...
Is the British Airways 100,000 Point Sign-Up Bonus from Chase Worthwhile?
Link: British Airways Visa Signature Card 100,000 Avios Offer (Offer Expired) The British Airways 100,000 sign-up bonus is back and like an annoying US Airways flight attendant, the blogosphere is avariciously hawking the card, as I shamelessly do here,...
A Taxi Trip Across LA + Unplanned Stop in Boston, Courtesy of United Airlines
Lately, it seems like I just cannot have a delay-free trip. Everything seemed to be working out so nicely yesterday: my flights showed on-time at united.com and my complimentary first class upgrade from San Francisco-Philadelphia had been confirmed. But...
Voluntary Downgrade from Tri-Cabin First Class
I fly on a weekly basis, usually in premium cabins, but it is not often that I find myself in tri-cabin first class. Thanks to a bump this morning in Philadelphia, I landed myself in first class on UA967,...
Captain Denny Flanagan, a Bump, and Tri-Cabin First Class
It’s Easter weekend and we are at the height of the spring travel season–and I’m loving it! This morning I show up at the gate for my Philadelphia-Los Angeles flight and lo behold, Captain Denny Flanagan is there doing...
The United Upgrade Gamble
Friday will be another travel day for me as I return to Los Angeles for the Easter holiday. My United flight back to LAX, operated by a 757-200 with 24 first class seats, has been zeroed out for about...
Rage Comic on United-Continental Integration
To be honest, I did not even know what a rage comic was until I looked it up this evening, but I sure got a kick out of this (click on it): The funny thing is, the comic is...
United Airlines Reflects on Progress
I received the following e-mail this afternoon from United Airlines reflecting on its progress since 03 March in making Continental and United a single airline: As a Premier 1K member, you have come to deserve and expect a dependable,...
Double Check Your United Award Itineraries Now…for Missing Segments!
I received an e-mail this evening from a client whom I had assisted with an award reservation to South Africa on Swiss (San Francisco- Zurich-Johannesburg) using United miles. Tickets had been issued last October and were in economy class....
Was it the Way I Looked? Part II
Read Part I here As I mentioned in Part I, when I reached SFO Saturday morning to check in for my trip to Philadelphia via Chicago, the agent could not find my ticket. I had been re-booked by a...
Phantom Lufthansa First Class Award Space on StarNet
I became excited today while working on a client award request when some first class availability popped up on Lufthansa–it has been very rare lately, especially more than a few days before travel. One client was using Air Canada...
