The question is simple: is it reasonable to for airlines to limit the kind of food you can bring onboard when most are unwilling to serve food (or offer it for purchase) onboard? Do Airlines Want Us To Starve?...
Why Meal Service Matters, Even On Late Evening Flights
My trip from Philadelphia to Los Angeles via Chicago on United this week demonstrates how limited meal service windows can leave passengers very hungry, even in first class. I needed a late flight out of Philadelphia because I had...
Lufthansa Slashes Meal Service In Economy + Premium Economy (As Competition Improves)
Lufthansa is “optimizing” the pre-arrival meal service in economy class and premium economy class on longhaul flights. That’s bad news, since Lufthansa was already lagging behind its competition. Effective November 28, 2019, Lufthansa will only offer a cold vegetarian...
United Adds Biscoff Cookies To Economy Class Snack Basket!
United is copying American and Delta, but in this case the news good: biscoff cookies will soon be available onboard for free. Stroopwafels, which United introduced onboard in 2017, have become a household name in the USA in part...
How Airlines Make In-Flight Food Tasty
Fly United this month and you can order a smoked beef and pork sausage link smothered in BBQ sauce and served on a pretzel roll. But its journey from kitchen to airplane demonstrates how difficult it is to offer...
British Airways CEO Proud That He Eliminated Free Food And Drink
British Airways’ CEO Alex Cruz has no regret over cutting free food and drink from economy class on shorthaul flights. None at all. In an interview earlier this week, he claimed that negative passenger reaction “didn’t surprise me at...
Airline Serves Raw Chicken, But I Blame Passenger For “Starving”
We can draw an important lesson from a story of raw chicken served on a commercial flight. The UK Sun tells the story like this. 26-year-old Jamie Farrar ordered chicken satay on his flight from Bali to Kuala Lumpur on...
The BEST Airport Lounge Breakfast I’ve Ever Had…
I am careful to throw around the “best” adjective, but I cannot think of a better lounge breakfast than I had at the Delta Sky Club at LAX earlier this week. If you know me, you know I love...
Eat Like An Astronaut on Lufthansa This Summer
You remember eating that freeze-dried “space” food growing up? When I was a kid, that was a big gimmick. Well, space food is back…on an airplane. If you’re flying Lufthansa Business Class this summer, you’ll have the option of...
Passive-Aggressive Response from British Airways Over Breakfast Complaint
A man who complained about receiving a granola bar for breakfast on a $2.2K British Airways ticket was met with a cheeky response from British Airways. First, let’s start with the “breakfast”. I know that flights from New York...
United Undoes First Class Meal Service Cutbacks
A small reprieve for premium cabin flyers on domestic United flights: United is rescinding its recent meal service cutbacks. I was alerted to this via an e-mail received from a Global Services passenger who had complained about the recent...
Qatar Airways Shines in the Dark of Night
My final segment on my Qatar Airways “Golden Ticket” was a flight from Doha to Ho Chi Minh City aboard an A330 that departed at 2am. You might think catering would be more limited on an overnight flight departing...
Is Compensation Due When a FA Fails to Wake You Up to Eat?
Is compensation due when a FA fails to wake you up to eat, as requested? As my Qatar Airways flight was entering final descent yesterday, one passenger was giving a FA a piece of her mind. She was livid...
Livid Over a Stupid Airline Meal
Repeat after me: it’s just an airline meal. It’s just an airline meal. I wish stuff like this did not bother me… I flew from Minneapolis to LA earlier this week on United. The flight was operated by a...
“We’re All Humans”: Air Berlin FA Feeds Me
Earlier this week I flew Eurowings on an undisclosed route operated by Air Berlin. An unexpected and kind gesture from a FA really made my day. It was an afternoon flight and as is customary, no complimentary snack or...
The Death of the English Breakfast on British Airways’ Domestic Flights
Despite decades of cutbacks on British Airways, one thing remained untouchable: a proper English breakfast on UK domestic flights. If it seems odd that a full breakfast would be served to economy class passengers on a one hour flight between...
Christmas Dinner in Lufthansa First Class
Christmas is coming on Sunday, so for this week’s Matthew’s Meal of the Week I am recalling a memorable Christmas dinner I enjoyed in Lufthansa First Class in late 2014. Each November and December, Lufthansa offers a traditional German...
Succulent Steak on a Plane: LX17 from JFK-ZRH in First Class
A new weekly feature on Live and Let’s Fly starts today called “Matthew’s Meal of the Week”. Over the years I have collected thousands of airline meal pictures and I continue to gather them. Each week I will highlight...
Southwest Airlines Snacks on Longer Flights
Southwest Airlines is rather cryptic about its inflight food, providing the following info on its website– We offer a variety of inflight snacks and beverages to tempt your taste buds… Peanuts or pretzels are always complimentary as well as...
Full Hot Meal on a 1hr Economy Class Flight
Hop on an 11.5hr flight from Newark to Honolulu on United Airlines in economy class and you’ll be given the choice to buy a meal or snackbox onboard. Don’t want to spend anything? Coffee, tea, or soft drinks (and...
