After a number of technical glitches forced United to suspend the ability to book EVA award space online, United promised the fix would be quick. Just one week later, EVA award space has resurfaced on united.com. I am very anxious...
RewardsPlus: United MileagePlus Partners with Marriott Rewards
When United Airlines tweeted about a “new rewards experience” coming to MileagePlus last Friday, I was very afraid. The news at United has not been good lately, but even with minor fee increases and a minimum-spend requirement that effectively...
Massive United MileagePlus Devaluation on the Horizon?
It is Friday, that special day of the week reserved for dumping bad news. At around midnight CT, United Airlines posted the following on Twitter– A very ambiguous message, so it will do little good now to speculate about...
A Gift in the Mail from United Airlines
I do not get much snail mail anymore, save for far too many credit card apps and various bar association items, so it is always just a little gratifying to see something out of the ordinary. Today, a large...
EVA Airways Space Temporarily Pulled from united.com
Yesterday I highlighted the ability to book EVA awards on united.com and urged you to act fast before others booked all the space. If you searched last night or this morning for EVA space, you would have noticed there...
Book EVA Airways Award Space on united.com
EVA (pronounced E – V – A) Airways has recently joined the Star Alliance network and the Taipei-based carrier has been very generous when it comes to releasing award space. In fact, many dates this summer have four or...
New United p.s. Premium Service Commercial with Matt Damon
United Airlines has a new television ad out for their Premium Service (p.s.) flights between New York JFK and Los Angeles/San Francisco. Narrated by Matt Damon and showcasing United’s new BusinessFirst® lie-flat seats on the route, the ad compares...
Video: Drunk Passenger Attacks United Pilot at Washington Dulles
I’m not the type that hangs around bars, but in my travels around the world I’ve run into a lot of drunk people and must admit that there are a few things I enjoy more than observing disorderly conduct...
United Raises Award Change and Cancellation Fees for Non-Premiers
As if yesterday’s move of adding minimum-spend requirements to attain elite status was not bad enough, United today (with no advance notice) has updated its award fee chart and General Members will be hit hard. No more free routing...
United Airlines Undermines Star Alliance
United Airlines’ decision to count spending on partner flights only on tickets issued by United for purposes of earning elite status marks a fundamental blow to the concept of airline alliances, undermining its Star Alliance partners and begging the question, will...
Minimum Spend Requirements for Elite Status Coming to United in 2014
United Airlines has announced minimum spend requirements in order to achieve elite status starting in the 2014 program year. Similar to Delta, there will be a waiver from this requirement for those who place at least $25,000 on a MileagePlus...
Photo Finish Averts Singapore Airlines Suites Disaster
There was no photo incident on this outbound trip, but a photo finish at San Francisco International Airport rescued my Singapore Airlines trip from the jaws of destruction. In July 2012, almost 11 months ago, Singapore Airlines updated their...
New Thai Airways Flight – Los Angeles to Osaka
Thai Airways no longer flies to Bangkok non-stop from Los Angeles, its only U.S. destination, but does provide service via Seoul and starting next year, via Osaka as well. With the new flights just loaded into the schedule, Thai...
Aeromar Award Space Now Bookable with MileagePlus at united.com
Transportes Aeromar, a Mexico City-based carrier that serves various cities in Mexico as well as McAllen, Texas, formed a partnership with Continental Airlines in 2010 and uses MileagePlus as its loyalty program. With about 100 flights a day within...
United Airlines Unveils New Uniforms at Newark Airport
As part of its commemoration of 25 years in Terminal C at Newark Liberty International Airport, United Airlines set up a catwalk this morning in order showcase new uniforms for pilots, FAs, and ground staff. With CEO Jeff Smisek on-hand,...
5 Reasons to Purchase a United Club One-Time Pass
United Airlines offers one-time passes to its United Club for $50, available online or at the club check-in counter ($45 if purchased on the United mobile app). Is it worth it? With clubs in 38 airports around the world...
United Airlines Shines in Transatlantic Business Class
I returned home from Europe yesterday and would be remiss if I did not mention what superb flights I had on United for both the outbound and inbound journey. You’ll have to wait on the trip reports—Afghanistan and the...
New Seats, Wi-Fi, Streaming IFE Coming to United Airlines Airbus Fleet
United Airlines is refreshing its Airbus fleet and UAInsider has provided a bit more insight into the pending changes. New RECARO seats in United Economy and Economy Plus, which will result in an additional half-inch of headroom an almost...
Captain Weighs In on My Removal from United Airlines Flight for Taking Seat Photo
James Fallows offers a piece in The Atlantic today following up on the family who was removed from a United flight for complaining about the in-flight movie and also following up on my own expulsion from United flight a...
10 Days in Europe
The last few days have been hectic—travel from coast to coast, the Freddies, final exams, and a term paper. Thankfully, that is all behind me now and I will be taking a breather for the next week and a...
