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Category Archives: United Airlines

ChaseMileage PlusUnited Airlines

You just won 25,000 United Mileage Plus miles!

Matthew Klint Posted onAugust 19, 2011December 6, 2016 1 Comment

Last night I received the following text message from my brother: Dad and mom went to United Mileage Plus promotion at the Americana. Mother won two RCC passes. Dad won 25000 mp miles. While I don’t believe in luck,...

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AnalysisContinental AirlinesMileage PlusUnited Airlines

Thinking Critically About Rumored Changes to United Mileage Plus Program

Matthew Klint Posted onAugust 15, 2011 7 Comments

News about the rumored changes to the United Mileage Plus program came as quite a shock to me. Although the final details will likely not be released until after Labor Day, it will still be advantageous to analyze each...

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Continental AirlinesUnited Airlines

United Eliminates Special Meals on Domestic Flights on 10/1/11

Matthew Klint Posted onAugust 14, 2011 3 Comments

Effective 01 October 2011, special meals will no longer be available on most United domestic, Canadian, Central American, and Caribbean flights. Special meals will still be available on transcontinental flights between LAX/SFO-JFK/EWR and Hawaiian flights. Furthermore, the following special...

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American AirlinesMileage PlusUnited AirlinesUS Airways

More on Leaked Changes to United Mileage Plus Program

Matthew Klint Posted onAugust 14, 2011 Leave a Comment

In all honesty, it is 0305 on Sunday morning, I have driven over 500km today to attend a wedding in Baden-Württemberg, just spent an hour on the phone booking an award with British Airways, and I just do not...

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Mileage PlusUnited Airlines

Leak: United to Completely Overhaul Mileage Plus Program?

Matthew Klint Posted onAugust 12, 2011 3 Comments

Ben brings us the following changes under consideration for United Airlines’ Mileage Plus program from what he terms a “reliable” source: Class of service bonuses: Class of service bonuses for full fare tickets and paid premium cabin tickets will...

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NewsUnited Airlines

That’s One Way to Get to Cuba!

Matthew Klint Posted onAugust 3, 2011 Leave a Comment

A United Airlines flight from Washington Dulles to Cancun was diverted to Havana on Sunday when crew members reported a “strong odor” in the cabin. Some later reported that a burning smell (Cuban cigars perhaps?) was emanating from the...

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NewsUnited Airlines

United Pilot Refuses to Fly until His Crew Meal is Loaded

Matthew Klint Posted onJuly 27, 2011December 6, 2016 15 Comments

Was it right for a United pilot to delay a three-hour domestic flight for more than 45 minutes because he did not get the crew meal he was expecting? Flyertalker CaliC shares the following story: So last week on...

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Airline MergerContinental AirlinesUnited AirlinesUpgrades

United Systemwide Upgrades Can Now Be Used on Continental Flights!

Matthew Klint Posted onJuly 27, 2011 4 Comments

Ben reports that United systemwide upgrades (SWUs) can now be applied on Continental flights. For now, you have to call to request the upgrade, but within the coming days this should be available to request online. I gave Continental...

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ChaseCredit CardsMileage PlusUnited Airlines

New Chase United Visa Card Ushers in Changes to Mileage Plus Program

Matthew Klint Posted onJuly 20, 2011 4 Comments

Yesterday, Chase unveiled its new United “Mileage Plus Explorer” credit card, which will replace the current Chase Continental and United credit cards. The sign-up bonus is not all that exciting: 25K miles after your first purchase, 5K for adding...

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NewsUnited Airlines

Tom Stuker Earns Titanium Global Services Status on United

Matthew Klint Posted onJuly 11, 2011 Leave a Comment

As an aspiring million mile flyer, I find it necessary and proper to offer my congratulations to Tom Stuker, United’s most frequent flyer and a true “Up in the Air” figure. After 29 years of flying, he crossed the...

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Mileage PlusUnited Airlines

Reminder: United Airlines Award Chart Changes Tomorrow

Matthew Klint Posted onJune 14, 2011 Leave a Comment

United Airlines’ updated mileage award chart comes into effect tomorrow and for the most part, the changes are good. There are a few award regions that will see an increased mileage requirement, however, so it might be wise to...

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Continental AirlinesNewsUnited Airlines

United to Close Denver Hub?

Matthew Klint Posted onJune 13, 2011 12 Comments

A piece ran in the Denver Post yesterday speculating on the future hub status of Denver, implying that United is ready to axe it. I see no cause for concern just yet. The rumors stem from internal UA documents...

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Continental AirlinesUnited Airlines

United Shuns Continental and Reinstates Zone Boarding

Matthew Klint Posted onJune 3, 2011 11 Comments

Finally, a United policy wins out! During my travels in the United States last month I witnessed the birth of United’s “new” boarding policy, which could only be described as chaotic and inefficient. Mimicking Continental, UA began boarding military...

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HawaiiUnited Airlines

Hawaiian Flying on United Airlines

Matthew Klint Posted onJune 2, 2011December 6, 2016 7 Comments

I enjoyed four Hawiian flights on United Airlines last month and provide this brief review of each flight to demonstrate that onboard amenities have improved since I compared United and Continental between Los Angeles and Honolulu last year. Flight...

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Trip ReportsUnited Airlines

Frankfurt to Washington Dulles in United Economy Plus

Matthew Klint Posted onJune 1, 2011December 6, 2016 6 Comments

With 1K status now in the bag (in fact, I was surprised to see that I have banked over 120K EQMs already this year after all the flights credited), my travel on United for the year may be over....

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MusingsUnited Airlines

Why Soldiers Should Not Board First on United Airlines

Matthew Klint Posted onMay 30, 2011 42 Comments

It is Memorial Day today in the United States, a day in which America honors those soldiers who have made the ultimate sacrifice in the defense of their country. What started out as Decoration Day in 1865, when freed...

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Frankfurt FRALufthansaMusingsUnited Airlines

On the Matter of Flight Attendant Professionalism

Matthew Klint Posted onMay 30, 2011November 14, 2023 30 Comments

I utilize public transportation to get to and from work at Frankfurt International Airport and run into a LOT of uniformed airline personnel, particularly from Lufthansa and United. United has a crew base in Frankfurt and therefore has a lot...

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United Airlines

Remarkably Efficient and Friendly Service from United Reservations

Matthew Klint Posted onMay 27, 2011 1 Comment

Much to my delight, I have been up late the last few nights booking awards for people and have been on the phone with United quite a bit. Without any equivocation, I have to admit that the every single phone call...

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United Airlines

United Enforcing E-Certificate Expiration Dates

Matthew Klint Posted onMay 25, 2011 8 Comments

Watch those expiration dates on your United e-certificates because all of a sudden UA seems to be enforcing them. For the last few years, UA’s e-certificates, issued for service problems experienced onboard or on the ground, have had expiration...

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Continental AirlinesUnited Airlines

United Eliminates Pillows in Domestic First Class

Matthew Klint Posted onMay 23, 2011November 14, 2023 4 Comments

For an airline that claims to be transforming itself into “world’s leading airline,” you have to question the recent decision to remove pillows from domestic first class flights. Yet that is exactly what United has done this week, following the model of their...

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