The Coronavirus has caused a number of shifts in air travel, but United forced users to update their app. Flyers had issues at the airport, but other airlines didn’t require the same. If you are considering booking travel or signing up...
United Flight Diverts After Passenger Threatens To Kill Flight Attendant
A Tokyo-bound United flight diverted to Anchorage earlier this week after a passenger told a flight attendant, “I will kill you” and slapped his face after he denied him more alcohol. Seksan Kumtong began banging on lavatory doors shortly...
A Pioneering United Captain Remembered
Bill Norwood is a legend, not just at United Airlines, but as one of the first Black American commercial pilots. Here’s a heartfelt note that United CEO Oscar Munoz shared with employees that recognizes Norwood as part of a...
United Airlines Suspends Last Hong Kong Route
Matching American Airlines, United Airlines will suspend its final link to Hong Kong for at least the next two weeks. United Airlines’ final flight to Hong Kong will depart later today from San Francisco (UA877). The final return flight...
Airlines Use Coronavirus As Excuse To Reduce Losses, Save Face
The airline business is tricky, but some carriers see opportunity in the Coronavirus to reduce their losses and save face when routes haven’t gone as planned. If you are considering booking travel or signing up for a new credit card please...
United Airlines Cuts More China Flights In February + March
As the coronavirus continues to spread, thousands are abandoning travel plans to China. United Airlines is responding by suspending flights to two Mainland airports and Hong Kong for the next two months. This is an update to an earlier post....
Did Star Alliance Kowtow To United Airlines On New Lounge Access Restrictions? Why It Doesn’t Matter
Star Alliance is only as strong as its members. Nevertheless, stealth lounge access changes further sharpen the argument that alliances are losing relevance. I’m not sure what you think of when you think of Star Alliance (or oneworld or...
United Adds 29 Special Super Bowl Flights
Super Bowl LIV is now one week away and will features a matchup in Miami between the San Francisco 49ers and Kansas City Chiefs. United Airlines is adding several special segments to transport fans to and from the big...
Employee Influencers On United Airlines
United is turning to savvy employees to bolster its image across social media platforms, enlisting flight attendants and baggage handlers to post pictures and commentary. The Chicago Tribune unpacks what has become a growing trend for companies seeking a...
United Tests Extra Amenities On One Of Its Longest Hawaiian Flights
Flying from Chicago to Hawaii on United is longer than flying to several European destinations in the opposite direction. Yet service has remained no different than any other standard domestic flight. That changes in a new trial starting next...
United Will Trial Improved Amenities, Meals On Japan Flights
United is making some positive changes to onboard service on Japan flights. Two changes are route-specific trials while one is a permanent, systemwide change. Pajamas Will Be Proactively Offered To All Business Class Passengers On ORD – NRT Route...
Let There Be Light: Two Changes You’ll See On United Next Month
United Airlines is making two small but notable changes to its in-flight procedures, tightening one requirement while loosening another. Effective February 01, 2020: Personal electronic devices may remain plugged in for taxi, take-off and landing devices must still be...
United Airlines Challenges Emirates In Athens
United is challenging Emirates directly with a vastly superior business class seat between Newark and Athens, the only route the two carriers compete directly on. United has long complained that Emirates is unfairly targeting its customers by launching a...
United Airlines Cuts Two Legacy Non-Hub Routes
Although it has been years since United Airlines designated Cleveland as a hub, it has maintained some legacy routes from what was once a thriving base. Two routes are on the chopping block as United reassesses demand from a...
Emotional Support Bunny Flies Business Class On United…
United Hare Lines, umm, Airlines welcomed aboard a cute little bunny onboard a flight from San Francisco to Osaka in business class. Of course it was an “emotional support” animal. The incident occurred over a year ago, but has...
This Trip Demonstrates Benefit of New United Airlines Mileage Plus Program
A fare deal came out this week that clearly demonstrates the benefits of the new United Mileage Plus program, one that should encourage those who might struggle to achieve $18,000 in spending annually. If you are considering booking travel or signing...
The Real Reason United Is Eliminating Baggage Sizers At Gates
United Airlines is eliminating baggage sizers at the gate because they no longer represent an accurate indicator of what will fit in the overhead bin. Brian Sumers shared of the change on Twitter, but did not share the full...
Vintage Review: United Airlines 757-200 First Class New York JFK To Los Angeles
This week we are taking a walk down memory lane with a vintage first class trip report. I’m sharing photos and brief commentary from a trip I took in the final days of 2010 and first days of 2011...
United’s New Dynamic Award Pricing = Bad Deal On Many Routes
Just to reiterate a warning I feared and is now a reality: United’s new variable award pricing means some awards are pricing at levels under one cent each. Don’t waste your miles on these awards. While Live and Let’s Fly stresses the...
United Passenger Rams Cockpit, Assaults Flight Attendant, Then Tackles Police Officers
A man has been charged with assault and resisting arrest after a raucous flight from Washington to Newark on United Airlines. Matthew Dingley, 28, was on UA4965, a late-evening flight from Washington Dulles (IAD) to Newark (EWR) on an...
