United Airlines has suspended its daily flight between Mumbai and Newark, citing “current events” in Iran. Here’s how United describes its decision to its employees: Given current events in Iran, we have conducted a thorough safety and security review...
Exploring The Tapas Snack Box On United
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. My weekly...
United Airlines Looks Past Air India To New Partner
As United Airlines plans expansion India, it will add full-service Vistara as a codeshare partner later this year. United Airlines plans to resume its Newark – Delhi service this autumn and commence new San Francisco – Delhi service in...
Attack Of The Italian Ants On United Airlines!
United Airlines was forced to “deep clean” a 767-300 after it was overrun with oversized ants on a flight from Venice. Charlotte Burns, an New York-based editor, live tweeted the entire incident in hilarious fashion: She saw a couple...
Premium Economy Best Way to Qualify For Status
Last week I wrote about the need for a status run on United to maintain my 1K status. It’s clear that Premium Economy is the best way to re-qualify on seemingly any US airline. If you are considering booking travel or signing...
Cool: United Pilot Steps Up To Help Stranded Passenger
When a young student found herself stranded in Seattle, one United pilot took the initiative to provide a lending hand. It is Fathers Day in the USA and I’m trying to stay positive today. Each day is filled with...
A Heartwarming Father’s Day Story From United CEO
A friend forwarded me a Father’s Day greeting sent from United CEO Oscar Munoz to all employees today– “Please, you need to do this! This guy is about to have a baby and needs to get back home.” With...
Breaking: United 757 Skids Off Runway, Newark Closed
UPDATE (20:15): United issued the following statement, noting the 757 experienced “multiple flat tires” upon landing in Newark. United issued the following statement: United flight 627 from Denver to Newark, New Jersey experienced multiple flat tires upon landing in...
Two Meal Service Updates On United Airlines
United has suspended its “mandatory” express dining service on some late-night flights to Europe and is still testing out free meals in economy class on select Hawaiian flights. In April, United began testing obligatory express dining service on select...
United ConnectionSaver Tool Has Serious Potential
United Airlines is rolling out “ConnectionSaver” technology across the board after successful trials in Denver and Chicago. The new tool has great potential. Gate agents often will not hold a flight because of the unknown ripple effects of doing...
Why United Does Not Fear Southwest Airlines In Hawaii
United believes that Southwest cannot match the quality of United’s service to Hawaii. But that’s not really the point. United CEO Oscar Munoz just returned from a multi-stop Asia Pacific trip that included Seoul, Tokyo, and Hawaii (including Honolulu...
United Airlines Reaches Secret Compromise Over Los Angeles Landmark
More than two years later, United Airlines and the University of Southern California have reached a compromise on naming rights for the Los Angeles Memorial Coliseum. The agreement is shrouded in secrecy. In May 2017, USC and United announced...
Once Again, I Must Status Run on United
Depending on my personal and business trips during the course of a year, I sometimes must fly unnecessary flights simply to retain my status. Again, this year I must status run for United 1K. If you are considering booking travel or signing...
United Polaris On Display At Saks Fifth Avenue
United Airlines is front and center at Saks Fifth Avenue’s flagship New York City store this weekend. Through Monday, Saks Fifth Avenue is highlighting United’s new summer destinations from Newark and its Polaris business class product in the ground...
United Airlines Operates “Flight For The Planet”
United Airlines claims it operated “the most eco-friendly commercial flight of its kind in the history of aviation” from Chicago to Los Angeles on Wednesday. Combining biofuel with carbon credits and compostable service ware with “gentle” taxiing, United achieved (virtually)...
United CEO Bemoans Honolulu Airport
United CEO Oscar Munoz is in Hawaii this week and had some choice words for Honolulu International Airport. As he toured airport facilities on Tuesday, Munoz told local media: I hate to be over dramatic but we’ve got to...
2019 Memorial Day Message From United CEO Oscar Munoz
Today is Memorial Day in the USA, a day to honor members of the armed forces who died in service to their country. Each year, I share the Memorial Day message that United CEO Oscar Munoz sends to his...
Will You Join United CEO Oscar Munoz On First Boeing 737 MAX Flight?
United CEO Oscar Munoz vowed to be a passenger on the first Boeing 737 MAX flight, when the airliner is cleared to fly again. Would you join him? Speaking to investors this week, Munoz used a bit of reverse...
United Airlines Seeks To Oust Avianca Chairman But Vows Independent Airline
United Airlines is extending an attractive loan offer to Avianca while vowing to keep the airline independent. At the same time, it is trying to oust the company’s chairman. Last week, I wrote about the possibility of United taking...
An Unfortunate Seating Snafu On United Airlines Provides Important Lesson
Monitor seat assignments. Monitor them often. A recent seating snafu involving a family of seven provides a perfect case study. A British family spent some time in the USA and had booked their return flight from Denver to London...
