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Category Archives: United Airlines

Air CanadaUnited Airlines

Air Canada + United Airlines Eye Closer Relationship

Matthew Klint Posted onOctober 2, 2018November 14, 2023 2 Comments
United Airlines Air Canada Transborder Partnership

With Delta and WestJet forming closer ties, including a transborder joint venture, Air Canada is looking to strengthen its relationship with United Airlines. Earlier this year, Delta and WestJet agreed to seek antitrust immunity from regulators, with the goal of...

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EditorialUnited Airlines

United Wants Fewer 1Ks, I’ll Oblige

Kyle Stewart Posted onSeptember 30, 2018November 14, 2023 72 Comments
UAL

United announced on Friday afternoon that they would increase the spending requirement for their 1K (100,000-mile elite) members from $12,000 per year to $15,000. This is an effort to thin the herd as they have too many top-tier elite...

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United Airlines

United Makes 1K Status More Exclusive, But Less Valuable

Matthew Klint Posted onSeptember 29, 2018November 14, 2023 20 Comments
a woman in a uniform on an airplane

Yesterday, United Airlines announced a number of changes for MileagePlus members with elite status. While not all bad news, I’d say the changes are more negative than positive. Let’s analyze each one. Better boarding Effective on September 18, 2018...

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United Airlines

United Flight Attendant Removes Woman From Business Class Due To Her Crying Baby

Matthew Klint Posted onSeptember 28, 2018November 14, 2023 264 Comments
United Airlines Threatens Mother

For all the noteworthy progress United Airlines had made over the last year, it just takes one bad story to sink the ship. We may have our story… Imagine you are a young mother and step onto a 14-hour...

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Award BookingsUnited Airlines

United Makes Searching For Award Space More Difficult

Matthew Klint Posted onSeptember 27, 2018November 14, 2023 10 Comments
United MileagePlus Award Search Login

It’s a small extra step, but an annoying one… Traditionally, you’ve been quickly able to check award space on United Airlines without logging in. Simply enter your airport city pairs, check off the award search box, and click “find...

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Flight ReviewsUnited Airlines

Review: United Airlines 767-300 Polaris Business Class Amsterdam To Newark

Matthew Klint Posted onSeptember 21, 2018November 14, 2023 19 Comments
United Airlines 767-300 Polaris Business Class Review

United’s retrofitted 767-300 Polaris Business Class cabin provided great comfort during a recent morning flight from Amsterdam to Newark. I checked in online and totally bypassed the check-in counters at AMS. After spending a bit of time in the...

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767United Airlines

First Impressions: United Boeing 767-300 Polaris Class

Matthew Klint Posted onSeptember 18, 2018November 14, 2023 9 Comments
United 767-300 Polaris Business Class

Last week I had the chance to fly a recently retrofitted United 767-300 from Amsterdam to Newark in Polaris Business Class. United has updated the 2-1-2 business class seating aboard many of its 767-300s to a new 1-1-1 configuration...

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United Airlines

Back To The Future: United’s Latest Boarding Process Is Blast From Past

Matthew Klint Posted onSeptember 17, 2018September 17, 2018 21 Comments
United Airlines Better Boarding

United Airlines has revamped its boarding process…and the new process looks rather familiar. Here’s the rationale for the change: The feedback from customers and employees was clear: we needed to improve our boarding process. As part of our ongoing...

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Los Angeles LAXUnited Airlines

United Airlines Executives Discuss Future Of LAX Hub

Matthew Klint Posted onSeptember 14, 2018November 14, 2023 6 Comments
United Airlines LAX Growth

Chris Sloan of The Points Guy recently sat down with two United Airlines leaders. Comments on the Los Angeles hub caught my attention. Sloan interviewed Greg Hart, United’s chief operations officer, and Andrew Nocella, United’s chief commercial officer. During the...

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Law In TravelUnited Airlines

United Threatens To Abandon Newark Hub

Matthew Klint Posted onSeptember 14, 2018November 14, 2023 43 Comments
United Airlines New Jersey Tax Increase

United Airlines has threatened to abandon its Newark hub if New Jersey lawmakers follow through on a proposed tax increase at Liberty International Airport that would only affect United. Currently, New Jersey only taxes the fuel on a plane...

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United Airlines

The Sleeping United Pilot Story Was Fake News

Matthew Klint Posted onSeptember 13, 2018November 14, 2023 4 Comments
United Airlines Fake News

Earlier this week I defended a United Airlines pilot who took a nap during an overnight flight from New York to Scotland. As it turn out, the whole story may be a hoax. According to an eyewitness onboard, the...

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United Airlines

I Just Flew With The Trumps On United…In Economy Class

Matthew Klint Posted onSeptember 12, 2018November 14, 2023 43 Comments
Donald Trump United Airlines

I knew something was up when a Secret Service officer appeared at the gate of my United flight from Newark to San Francisco prior to boarding. “They’re just going to walk right on. No stopping,” the agent specified. You...

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United Airlines

Remembering United Flight 93 at Newark Airport

Matthew Klint Posted onSeptember 11, 2018November 14, 2023 1 Comment
United 93 Memorial Newark

Today marks the 17th anniversary of the terrorist attacks of 09/11/01, a tragic day that catapulted the world into a new era of uncertainty. Four planes were hijacked and used as weapons of mass destruction, but one of them…United...

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United Airlines

The Ridiculous “Story” Of The Sleeping United Pilot

Matthew Klint Posted onSeptember 11, 2018November 14, 2023 7 Comments
United Airlines Sleeping Pilot

United Airlines passengers stunned when pilot changes out of uniform and takes a NAP in first class an hour into the flight –UK Daily Mail United Airlines passengers stunned to see pilot take off clothes and fall asleep in first...

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Award TravelSWISSUnited Airlines

An Award Ticket Horror Story On SWISS

Matthew Klint Posted onSeptember 6, 2018November 14, 2023 35 Comments
a row of monitors on an airplane

Let’s call this Sherlock Holmes and the Case of the Disappearing Award Ticket. Perhaps, with our collective deductive reasoning, we can get to the bottom of this. An Award Expert client was traveling from San Francisco to Milan with...

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TahitiUnited Airlines

United Wants To Send “Hardest Working Person In America” To Tahiti

Matthew Klint Posted onSeptember 4, 2018November 14, 2023 4 Comments
United Airlines Tahiti Contest

United Airlines wants to send you to Tahiti in business class, put you up in nice hotels, and give you some spending money…if you work hard enough. It’s a contest, but one of the best ones I have seen...

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chinaTaiwanUnited Airlines

Why China Is Angry At United Airlines

Matthew Klint Posted onSeptember 3, 2018November 14, 2023 13 Comments
China Rebukes United Airlines

A good compromise leaves both sides mildly discontent, but when one side has a stronger 剑 (sword), compromises do not hold up long. Mainland China is angry at United Airlines. It views the carrier’s “compromise” on the sticky Taiwan issue...

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Hot DealsUnited Airlines

Sale: United Discounts Asia + Pacific Awards 20%

Matthew Klint Posted onAugust 31, 2018November 14, 2023 Leave a Comment
a building with a curved roof and a sunset

United Airlines has discounted economy class awards to Asia and Pacific destinations by 20% in celebration of Labor Day. You’ll see the sale already reflected on united.com, but note these guidelines: Ticketing Period: August 30-September 7, 2018 Travel Period: August...

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United Airlines

United Airlines Add Service To Naples + Prague + Amsterdam

Matthew Klint Posted onAugust 30, 2018November 14, 2023 10 Comments
a plane on the runway

United Airlines will add year-around service between San Francisco and Amsterdam as well summer seasonal service between New York/Newark and both Prague and Naples, Italy. United teased us on Twitter yesterday with a hint at these routes using anagrams,...

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United Airlines

United Adds Two Great New Destinations From Denver

Matthew Klint Posted onAugust 29, 2018November 14, 2023 3 Comments
a vineyard with trees in the background

United Airlines is adding two new destinations from its Denver hub, including a destination United has never served before. Starting on March 8, 2019, United will begin daily service ice to Charles M. Schulz–Sonoma County Airport (STS), about seven miles...

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