Turns out there may have been a very good reason to turn an ANA flight around over four hours into its journey…a genuine stowaway onboard. > Read More: Supermodel’s Account of the 8hr ANA Flight from LAX to LAX I...
UPDATE: United Insists It Did NOT Boot Woman From First Class for Congresswoman
I had a telephone conversation with United Airlines yesterday about the events surrounding the Washington, DC woman who found herself booted from first class and a Congresswoman in her original seat. If you missed out on yesterday’s post, you...
Congresswoman Poaches First Class Seat, Accuses Victim of Racism
A teacher has accused a prominent Democratic Congresswoman of stealing her first class seat on a United flight from Houston to Washington, DC. Jean-Marie Simon was traveling back from Guatemala to Washington, DC via Houston. Upon boarding her connecting flight...
Live and Let’s Fly Weekend Digest: December 24, 2017
It’s Christmas Eve and I hope, like me, you are spending it with family friends. I’m on “vacation” in Germany for awhile, but there is never really any true vacation in the world of blogging and Award Expert. Posts...
Less Than 3K Miles from 1K Status on United, But…
After my trip to New York last week, I’m less than 3,000 miles away from 1K status…but still have not made Platinum status. I already wrote about this a couple weeks ago and received helpful feedback from several of...
New “Pop-Up” United Club in Newark Airport
With ongoing construction on a new Polaris Lounge at Newark’s Liberty International Airport, United faced a critical overcrowding issue in its only other Terminal C United Club. The solution? A new “Pop-up” United Club near Gate C-124. United’s lounge...
More United Polaris Aircraft Enter Service
While the retrofit process will take several years to fully complete, United has just rolled out its third Boeing 767-300 with new Polaris seating. I wrote about the first 767-300 retrofit here, which is a 1-1-1 configuration with direct...
Win a Free Trip to Australia from United Airlines
Is your name Sydney? United Airlines may have a free ticket to Australia with your name on it… To celebrate our new route between Houston, Texas and Sydney, Australia, we’re running a sweepstakes that calls on people with the...
$2,000 for a United Bump…
My flight from Los Angeles to Newark on Thursday night was so full I was unable to get a seat on it. That, in and of itself, is not all that unusual during the busy holiday travel season. The...
Did Anyone Lose Their SWISS First Class Reservation with United?
As I prepare my legal case against Aeroplan, I have a question to anyone who recently booked SWISS First Class award space via United: is your reservation still intact? I’m trying to draw to sufficient data points to weigh...
Official: United Will Fly San Francisco to Tahiti
United Airlines will serve Tahiti, broadening its portfolio of South Pacific routes to a new and exotic leisure destination. Subject to government approval, United will start seasonal nonstop service between San Francisco (SFO) and Fa’a’ā International Airport (PPT) in Papeete,...
United CEO Vows to Combat Onboard Sexual Harassment
United CEO Oscar Munoz has forcefully addressed the sexual harassment epidemic that is changing the American landscape. Earlier this week, Sara Nelson, the International President of the Association of Flight Attendants, contributed to the Washington Post story entitled, “The one...
Live and Let’s Fly Weekend Digest: December 10, 2017
I’m back in LA after a whirlwind trip to New York and Frankfurt. I’ll have more details on that trip tomorrow, including a dismaying incident at JFK. My focus over the last week has been on the SWISS First...
United Cancels Service to Xi’an, China
United Airlines is cancelling its summer seasonal service between San Francisco and Xi’an, China. Effective today, the flight has been removed from the schedule. In an internal memo, United blamed poor yields for the decision to abandon service– In...
Impressive: United’s Free Coach Meals on Domestic Transcons
Upgrades are much more difficult when you purchase a same-day ticket. Yesterday was one of those days. Three urgent meetings in New York today meant a last-minute redeye yesterday. While my upgrade never cleared, it gave me a chance...
SWISS First Class Award Space Wide Open
Earlier today I wrote about SWISS First Class award space popping up on Aeroplan. This space is now bookable for other Star Alliance carriers as well. We’ll eventually find out…maybe…if SWISS meant to release this space or not, but...
Coming Soon: Gift Boxes on United Flights to Las Vegas
If you’re flying on United Airlines to Las Vegas next month, look forward to a gift box on all mainline flights. Oh, don’t get too excited. It’s just a box that The Venetian and The Palazzo Hotels probably paid United...
United Discounts Award Tickets to Paradise
In celebration of 70 years of service, United Airlines if offering discounted award tickets to Hawaii. Just in time for Cyber Monday, United is discounting economy class award travel to Hawaii by 20%. Round-trip saver awards to Hawaii, normally...
Live and Let’s Fly Weekend Digest: November 26, 2017
Greetings from a beautifully blustery autumn day in Carmel, CA. I’ll have details tomorrow about the wonderful way I’ve spent my long holiday weekend. It was a fairly quiet week on the blog and in the aviation industry, which...
Thanksgiving Letter from United CEO
United CEO Oscar Munoz penned a beautiful to note to employees concerning the Thanksgiving Day holiday. Dear United family, Thanksgiving is a time when we take stock of what we’ve accomplished over the past year and give thanks to...
