The Chase Sapphire Lounge in Boston (BOS), specifically the Chase Sapphire Lounge by The Club lounge Boston, is an excellent lounge with a great decor and a respectable selection of food and drinks.
Chase Sapphire Lounge Boston Review (BOS)
We’ve reviewed the Chase Sapphire Lounges in San Diego (SAN), New York (LGA) and New York (JFK) and was curious to see how this one measured up.
As in San Diego, what I noticed was the clientele was very millennial. So often airline lounges reflect first class cabins…old white men (nothing wrong with old white men…I’ll soon be one of them!). This lounge was full of young people which seems to reflect the customer base for Chase’s premium card products like the Chase Sapphire Reserve.
Hours + Access + Location
You’ll find the lounge in the Terminal B to Terminal C connector. The closest gate is B40. From the departure level, you can take stairs or an elevator up one level to the lounge.
It is open daily from 5:00 am to 11:00 pm, with a last-call on bar service at 10:30 pm.
Chase Sapphire Reserve and J.P. Morgan Reserve cardmembers enjoy complimentary access to this lounge, along with two guests. Ritz-Carlton credit cardholders can bring in an unlimited number of guests (we’ll see how long that lasts…). Application link for the cards here. This is a Priority Pass Lounge operated by The Club, but Priority Pass customers who are not accessing the lounge through their Chase Sapphire Reserve card may only visit a Sapphire Lounge by The Club once per calendar year without guests. Guests and subsequent visits cost 75 USD each.
Seating
As you enter the lounge, you can walk left and then turn left again for the bar (plenty of seating there) or right for the dining area, with tables and chairs. Beyond the bar is a more formal sitting area and there’s also seating behind the check-in desks. A long corridor to the right of the check-in area connects different parts of the lounge, but there is no seating.
As you can see, the dining side of the lounge was fairly crowded while the rest of the lounge was empty.
Plugs are everywhere (120-volt, USB-A, USB-C) and wi-fi is very fast.
Wellness Area
Beyond the seating area, there are four massage chairs in a room which requires a code to unlock the door. You can register for one of these chairs on a first-come, first-serve basis.
Family Room
In the rear of the lounge was a family room with books and toys for children as well as a television screening cartoons.
It was occupied, hence just the one picture from outside.
Food + Drinks
The lounge has a beautiful bar (all drinks free), a buffet, and an a la carte menu (available via QR code).
Simply order drinks or food from your seat:
I didn’t eat anything, but the food did look very appetizing.
I did, however, drink coffee was elated to see coffee from Atomic Coffee Roasters…my (homemade) flat white was excellent.
There are beverage stations with water, soft drinks, coffee, and tea, located around the lounge.
Restrooms + Showers
Restrooms and shower suites are available. There was a long wait for shower suites (register by the same QR code above), so I was unable to see what the shower suites were like.
CONCLUSION
If you live in Boston or fly through BOS often, you really want to get the Chase Sapphire Reserve card. If you’re using this lounge more than a few times per year, I’d say the annual fee on the card pays for itself. This is a beautiful space with delicious food, excellent service, and many amenities. It is one of the few domestic lounges I would show up early to use.
Love the homemade flat white idea – will try this next time I am at the lounge. Flying out of B at BOS quite frequently makes this lounge the primary way that I justify the Reserve’s annual fee.
Looks much nicer then the one in PHX which is tiny
I have been thrilled to finally get to enjoy a top tier lounge in my hometown airport! I will soon be relocating to LAX and will not get nearly as many chances to visit though. I find even the Qantas F lounge at LAX to be inferior, and the Centurion lounge, meh. I don’t fly Delta a lot, but I actually think that their newish business class lounge at LAX is pretty darn good.
This one is my favorite. Honestly they’re all great, but this just feels calmer. Kind of like everything at BOS.
Spent couple hours last December, during my Sas challenge prior Virgin flight to Lhr, and confirm one of best lounges in U.S., amazing decor, food and brilliant staff, Aperol spritz comparing Milan’s one. Can’t wait new chance be back!
Nice review of what looks like a pleasant lounge. At the risk of being intrusive I thought that you and Chase were… not really friends. I’d suggested the Hyatt card one time and read a return comment about some sort of problem with Chase IIRC. If you don’t have a Chase card, how are you getting in to so many Chase lounges? Paying cash?
While I am still not a Chase credit card customer, I am an authorized user. It gives me access to lounges like this. But unfortunately, I cannot get Hyatt nights without being a primary card member.
I didn’t realize that authorized users could get in unlimited times. Hmm it may be time to upgrade my CSP.
So disgusting when people take pictures in bathrooms, screams of certain personality traits…
You mean like being super judgemental?
Leslie is a sick pervert who shows up and makes the same comment every time I do a lounge review. Such a pathetic loser.
There is a craft beer area in this lounge with four beers on tap, but it is never staffed. It’s a missed opportunity. You have to go to the main bar and they act like it’s an inconvenience to pour a beer. Either staff it or use the space another way or let us order the beer via the QR code.
They also need to implement an online waitlist as there is often a waitlist which you won’t find out without going to the entrance.
I’ve never gotten an eyeroll from a Bartender, but possibly a very quiet sigh. It actually is a bit of an inconvenience for them, and I feel a bit bad asking for service from the craft beer bar. But it’s worth it!
QR ordering would be great. Or maybe some sort of electronic bell that alerts them that they need to walk over for service.
Can drinks be ordered using the QR code from anywhere in the lounge as well, or do you have to go to the bar?
You can definitely order drinks through the QR Code and have them delivered to wherever you’re seated.
Yep, you use the same QR code as you would for food!
At some locations for cocktails you have to go to the bar, but wine/beer you can get through the QR code.
This is really a favorite lounge. Having a shower option in Boston is great. I am surprised that you didn’t have to be put on a waitlist. We’ve been put on one in the last 3 of 4 visits.
Love this lounge! The main reason why I got the card. Unfortunately, I find it a bit inconvenient to get to. The closest gates to it are Spirit gates lol. DL flyers will not be able to use it at all. JetBlue gates aren’t too far away, but it really depends on what gate you’re assigned. AA gates are not too far either. UA gates are far, so are the international gates, though I often make the 15 minute walk from the terminal E if the airline I’m flying uses the AF lounge, which is way past it’s prime. The Amex lounge opening in a few years time should be super convenient for jetBlue flyers and more accessible for people making the trek from E, though I have a feeling that I’d still make the walk to the Sapphire lounge.
How is the crowding situation at this lounge? I got the CSR mainly for this lounge, and I am hopeful it isn’t as crowded as some Centurion lounges.
My visit was at 7am, but you can see the lounge was not close to being crowded.
I think you have this backwards. UA gates are on the East side of Terminal B closest to the CSR lounge, and AA is on the other side (West), which for me would almost be too far to walk to depending on how much time I had. But I’ve walked from AA and Terminal E, so I guess I’m full of it.
I feel extremely lucky having access to this lounge with just a credit card that I’d probably keep even without the Lounge access. This lounge will compete with the Centurion when that comes and my differentiator will probably be what style/how much food do I want before I take off.
Are they still handing out Sapphire-labeled baggage tags at the Boston Sapphire Lounge?
I was not offered one (I did get one in San Diego)
It’s a few months away but I am excited to hit this lounge. I usually just go for Sky Club E but I am traveling with a big family of various status/flight fare classes, and it turns out I am ultimately the only one who can visit SC E, but every member can visit this one.
FWIW I liked the JFK one (just sat in the bar) but that’s because I liked the Etihad side of the food. And I usually don’t even like middle-eastern food.
Glad you actually got to use it. I had a long layover in Boston and still couldn’t get in due to a very long wait. Was a big disappointment for me.
That would have really aggravated me!
I’ve had no issues the last few times I’ve gone. But I have had to wait 10-15 minutes once or twice in the past.
Boston local. It’s a really great lounge and well worth it for me to keep the CSR. Mostly fly JetBlue so it’s very convenient as well. It’s never crowded early and this past Friday around lunch was a little busy but still easy to get seating