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Home » Law In Travel » Claim: 75% of Flight Attendants Have Been Sexually Harassed in Last 12 Months
Flight AttendantLaw In Travel

Claim: 75% of Flight Attendants Have Been Sexually Harassed in Last 12 Months

Matthew Klint Posted onMarch 23, 2018November 14, 2023 6 Comments

a woman standing in an airplane

Sara Nelson, president of the Association of Flight Attendants (AFA), told Congress earlier this week that 75% of flight attendants have been harassed in the last 12 months!

Nelson testified before the United States House of Representatives Congressional Caucus for Women’s Issues. In her testimony, she cited an AFA internal survey that will be published next month showing that “approximately 3 in 4 flight attendants have experienced sexual harassment, while only 7% of those flight attendants have reported it to their employer.”

That’s a startling statistic. While she did not explicitly define sexual harassment, she gave some hint to what it encapsulated in her testimony:

Even today, we are called pet names, patted on the rear when a passenger wants our attention, cornered in the back galley and asked about our “hottest” layover, and subjected to incidents not fit for print. Like the rest of our society, Flight Attendants have never had reason to believe that reports of the sexual harassment we experience on the job would be taken seriously, rather than dismissed or retaliated against.

Nelson noted that 80% of FAs are women. She added that harassment was “part of the job description” until recently and still is in many parts of the world, singling out a recent statement from the CEO of Qatar Airways:

Not that long ago, the industry marketed the objectification of “stewardesses,” a job only available to young, single, perfectly polished women who until 1993 were required to step on a weight scale. Just last year, Qatar CEO Al Baker referred to U.S. Flight Attendants as grandmothers and bragged about his younger crews that passenger want to look at.

You can read her written testimony here (.pdf) and oral testimony here (.pdf).

In her testimony, Nelson praises Alaska Airlines’ CEO Brad Tilden and United Airlines CEO Oscar Munoz for their strong condemnation of sexual harassment against women.

CONCLUSION

Folks, I’ve flown more than enough over the years to see misogyny and the mistreatment of women in many different forms. I don’t deny it nor do I downplay it. I do think the “internal survey” may overstate actual numbers, though. Those who have been sexually harassed would presumably be more likely to fill out the voluntary survey, thus skewing actual numbers. However, while the 75% number seems high and galley conversations need not necessarily be construed as harassment, let’s all do our part to treat FAs, and all humans, with dignity and respect.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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6 Comments

  1. DaninMCI Reply
    March 23, 2018 at 11:56 am

    Your comments are valid and I question what the definition of harassment is. I’ve been harassed myself by several FA’s in the past 12 months but I’m not so thin skinned to report it. While FA’s are targets for sure what is harassment? Is calling a “Flight Attendant” a “Stewardess” harassment? It’s a tough job and FA’s are people just as passengers are. You should treat everyone with respect.

    I also find the 75% or 3 in 4 to be made up stats. Why not 72% or 7 out of 8?

  2. Andy K Reply
    March 23, 2018 at 12:46 pm

    Definitely seeing a lot of confirmation bias in these data.

  3. ADP Reply
    March 23, 2018 at 12:48 pm

    Maybe she could do her part to boost gender acceptance and equality by asking why 80% of her organization is female and not balanced equally between the sexes?

  4. Tony Reply
    March 23, 2018 at 3:20 pm

    why is it always men who doubt the pervasiveness of problems like this? Previous studies have shown that 3 out of 5 college aged women are victims of attempted or actual sexual assault. So, this number is not the most preposterous thing I’ve heard.

  5. dabonhaters Reply
    March 23, 2018 at 3:55 pm

    just like 5 out of 5 college women have been assaulted. GTFO #fakenews #snowflakes

  6. Ulysses Reply
    March 24, 2018 at 10:03 pm

    I’d like to see a similar study which would report, how many passengers are bullied and harassed by flight attendants. In recent years, flight attendants have taken the role of prison guards and prison wardens. They treat passengers worse than dogs, and will have passengers thrown off a flight, for the most trivial reason. A shining example is the case last week, whereby a young Father, and his two year old daughter were thrown off a Southwest Flight, because the child would not stop crying. Clearly, the latter was an abuse of authority. Airlines seem to tolerate drunk passengers, since they make a lot of money selling them liquor. However, they won’t tolerate screaming children, since they don’t make any revenue off them.

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