The move by Delta Air Lines to require newly-hired flight attendants to complete mandatory community service in order to pass their probationary period is a great idea that I hope other US carriers will adopt.
Community Service For Flight Attendants Makes A Lot Of Sense
As flagged by PYOK, Delta Air Lines is now requiring all new hire flight attendants to complete community service before they are able to exit their post-hiring probationary period. Community service options include, but are not limited to:
- pulling weeds in local parks
- helping out at a food bank
- preparing food for a soup kitchen
Delta confirmed this move while also revealing that flight attendants are paid for this time:
“Newly-hired Delta flight attendants participate in community volunteer activities as part of their paid employee onboarding program. These volunteer activities exemplify Delta’s people-focused culture and our strong belief in giving back to the communities we serve.”
I think requiring flight attendants (and frankly all employees) to perform community service on their own time is an even better way, but this is better than nothing. Community service encourages empathy, sacrifice, and helps us to check our privilege.
While I do not fly Delta much, I must say that on United Airlines, a carrier I do fly very often, the new-hire flight attendants are often far worse than the “senior mamas” (I use that term affectionately) in providing good service. I find these flight attendants are more likely to hide in the galley than their older counterparts but that this problem can be overcome through (among other things) community service.
For the avoidance of doubt, I do not think community service should be for flight attendants only. I perform a lot of community at my church and look forward to my children joining in as they get a little older. As an American, I’d love to see a national service requirement for every citizen. As a lawyer, I am not sure such a requirement would be constitutional, but I nevertheless encourage everyone to give back to their community in a land that has provided them with so much opportunity. Community service can be exhilarating and fulfilling.
Delta is requiring all new flight attendants to perform community service. This is a great move to weed out problematic employees and is an initiative I would love to see at other airlines as well.