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Home » Reviews » Hotel Reviews » Review: Hilton Addis Ababa
HiltonHotel Reviews

Review: Hilton Addis Ababa

Matthew Klint Posted onDecember 8, 2017November 14, 2023 8 Comments

a building with trees in the background

What was supposed to be a temporary resting place turned into a fortress I did not exit. I spent my entire 17-hour layover in Ethiopia at the Hilton Addis Ababa.

Upon arriving in Addis Ababa, I visited the Ethiopian Airlines Transit Desk and received my complimentary hotel voucher for the Hilton.

> Read More: Addis Ababa (ADD) Transit Guide
> Read More: A Guide to Ethiopian Airlines’ Free Transit Hotel

Hilton Addis Ababa Airport Shuttle

Just outside baggage claim are several small kiosks for various hotels, tour groups, and transport companies. A representative holding a Hilton placard just outside baggage claim walked me over waiting area, offered me a bottle of water, and stated we would be leaving in approximately 10-15 minutes.

a blue sign with white text on it

It was more like 20, but eventually we did depart. I shared the van with a UN aid worker from Kenya who was helping to settle Sudanese refugees in the region. He was in Addis for a conference.

While traveling to the hotel I noticed a number of blue Lada (Russian) taxis. Ethiopian closely aligned itself with the Soviet Union until 1991 and thus imported a huge number of Soviet cars, including the majority of its taxi fleet.

a view from inside of a car

a white van parked on a street at night

Hilton Addis Ababa Security

If you’re worried about hotel security, don’t be. The entrance to the hotel is flanked by armored guards and after clearing the initial security checkpoint as well as an airport-style metal detector screening, I came face-to-face with an armed sniper guard. It reminded me of my trip to Kabul, Afghanistan.

Hilton Addis Ababa Airport Service and Elite Recognition

I’m merely a Gold member in the Hilton Honors loyalty program, but was treated like royalty during check-in. Perhaps it was because I was white. Perhaps it was because Ethiopian Airlines was footing the bill for everything. Or perhaps that is just the way Ethiopians treat everyone.

Whatever the reason, though, the check-in staff could not have been friendlier. I was informed I had been upgraded to an “executive” room and would be granted lounge access.

The lobby has a very 1970’s theme, but it was well-preserved and actually quite stylish. The lobby contained not just one, but two Ethiopian Airlines offices.

a lobby with a table and chairs

a large lobby with a large table and chairs

a piano in a room

a woman standing in a hallway

a letter with pictures on it

Hilton Addis Ababa Guest Room

a room with a window and chairs

 

a hallway with a carpet and doors

a sign on a door

My room, 1217, contained a king-size bed, desk, flat-screen TV, couch, and chair. Wi-Fi was reasonably fast.

a room with a bed and a television
a room with a television and a table

a room with a television and a mirror

a couch and lamp in a room

a bed with white sheets and lamps

a room with a couch and a table

a bed with a lamp and a picture on the wall

a white robe on a swinger in a closet

View from my window in the room:

a city with many buildings and trees

Fresh-cut roses arrived while I was eating breakfast:

a vase of roses on a glass table

No coffee, but a hot water kettle with tea was available in the room:

a tray with coffee pot and cups on it

The bathroom was in desperate need of a refresh, but at least clean.

a bathroom with a toilet and sink

a group of bottles on a counter

a shower and tub in a bathroom

Even a good clearing, however, could not cover over the chipped porcelain and tile, damaged mirror, or torn curtains.

a white ceiling with black spots on it

a white sheet with a hole in it

Hilton Addis Ababa Executive Lounge

The 12th Floor Executive Lounge offers breakfast in the morning, drinks throughout the day, and hor d’oeuvres in the evening.

a doorway with a flower pot on a table

a bouquet of roses on a table

a room with tables and chairs

a room with tables and chairs

a room with tables and chairs

a room with tables and chairs and a view of a city

Breakfast included several fresh juices, bread, toast, salads, cold cuts, cheese, fruit, and hot eggs, sausage, and potatoes.

a cup of coffee and juice on a table

a red refrigerator with drinks in it

The evening spread was really enough for dinner, with a variety of hot items (western and Ethiopian food) as well as more salads, cheese, sandwiches, fruit, sweets. Alcoholic beverages were also free of charge, including local Ethiopian beers and many wine/spirits.

Hilton Addis Ababa Pool and Miniature Golf

A large pool seemed quite popular among guests, with dozens in the pool and many more sunbathing around it. Behind the pool seemed to be an abandoned miniature golf course, which would have been of more interest to me than swimming.

a group of lounge chairs and umbrellas on grass

a pool with people swimming in it

a lawn chairs and umbrellas in a hotel

a path in a park with trees

Hilton Addis Ababa Dining

I took a look inside the Executive Lounge for breakfast and dinner, but ate both meals downstairs in Kaffa House, the hotel’s buffet restaurant.

At check-in, I was presented a voucher for breakfast/lunch/dinner at Kaffa House.

a group of business cards

a glass door with a table and chairs in the background

The breakfast buffet was huge and included a selection of breads/pastries, fruit, cereals, and omelet bar, Chinese/Japanese food, and my favorite…a juice bar. I enjoyed several glasses of freshly made smoothies and juices from a blend of various fruits and vegetables.

The dining room is primarily inside, but there is small patio overlooking the pool that serves as the smoking section.

a patio with tables and chairs

Dinner

The dinner spread was also expansive, featuring salads, pasta cooked-to-order, fresh chicken, many hot dishes, cheese, fruit, and dessert. Food wasn’t great quality, but the variety was quite impressive.

Gazebo Restaurant + Bar

Near the pool, Gazebo offers covered outdoor dining. Il Forno, the hotel’s Italian restaurant, is located behind Kaffa House.

a patio with tables and chairs and a fence

a restaurant with tables and umbrellas

Lobby Bar

A lobby bar appeared to be a popular spot for ex-pats in the evening.

a bar with chairs and a man walking in the background

Hilton Addis Ababa Fitness Center

Before dinner, I spent 45 minutes working out. The hotel gym sells local membership and was quite crowded, hence the limited number of pictures below. Most equipment was modern Life Fitness machines and free weights.

Hilton Addis Ababa Shopping

One level below the lobby, several stores offer goods for sales ranging from souvenirs to clothing to high-qulity Ethiopian coffee.

a walkway with storefronts and people walking

CONCLUSION

The Hilton Addis Ababa was a perfect stay for my 17-hour layover in Addis. I appreciated the comfort of my room, the warmness of the hotel staff, and the hotel’s amenities. While the hotel is certainly showing signs of aging, it’s Addis Ababa, not New York City. I would not hesitate to return.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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8 Comments

  1. Yared Hailu Semu Reply
    December 8, 2017 at 2:20 pm

    Dear visitor and reviewer

    I read your review I think in my opinion you put it frankly except one thing; you think they treat you differently because you’re white. We Ethiopians doesn’t really act that way whether you’re white or black or any other race we respect humanity not race. If you wanna check it in any way possible. Your review would be at its fullest if you could correct that.

    Thanks

    • Matthew Reply
      December 8, 2017 at 2:24 pm

      Thank you for your comment. I trust that you are correct.

  2. Erica T Reply
    December 8, 2017 at 6:16 pm

    I stayed at the Hilton Addis Abba at the beginning of November, coincidentally in the same room. I agree with your review and also received a very warm welcome.

    • Matthew Reply
      December 8, 2017 at 6:31 pm

      That is a coincidence!

  3. Alem Reply
    December 8, 2017 at 7:30 pm

    If you came in the door as hotel guest you will receive similar treatment regardless. Remember a guest is there bringing in money. Money for hotel owners and a small change for the attendant. If you happen to be aviation and travel consultant then you are bound to get extras. If you are Californian, yet a little more kudos. 🙂 Ethiopian rulers also want you to tell the whole world how noble they are and all the chatter to the contrary did not happen. Wink, wink. Get it?

  4. Yilma Gebremariam Reply
    December 8, 2017 at 9:52 pm

    Matthew, although I have not stayed at the Hilton, I have attended a conference. I have eaten their food many times. Ethiopian hospitality is unquestionably among the best. The treatment you received is truly a common practice. All the possible reasons you suggested are ok. I am glad your layover was enjoyable.

  5. Jeremy Reply
    December 9, 2017 at 9:28 am

    It is interesting that you are recycling the same material from October. I do know “consultants” who do just that to build a resume to make the rounds around the globe for free or on great discount. Look at the space taken up by your bio. I think hotels need to put a system in place to factcheck resumes.

    • Matthew Reply
      December 9, 2017 at 7:38 pm

      I’ve never published this before. I just wrote it yesterday…

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