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Home » Reviews » Hotel Reviews » Review: Hyatt Regency St. Louis At The Arch
Hotel ReviewsHyatt

Review: Hyatt Regency St. Louis At The Arch

Matthew Klint Posted onFebruary 1, 2025February 1, 2025 8 Comments

a large building with a sign

Yes, there are better hotels in St. Louis, but I thought the Hyatt Regency St. Louis At The Arch served its purpose well and was quite convenient with friendly service and a nice gym.

Hyatt Regency St. Louis At The Arch Review

Since this was the last stop on our trip before our Chicago destination, I thought about splurging for the Four Seasons hotel..the rooms looked nice and it had a nice spa and pool…but I knew we’d arrive very late and so it seemed foolish to spend 4x as much on a hotel we’d just be laying our heads down in. That was a very wise choice considering our late arrival.

a building with a sign on the front

a sign on a wall

Parking

We arrived at just after 2:00 am after a long drive from Bentonville, Arkansas. I’m not going to lie…I was going to park on the street for free outside the hotel, but there were so many homeless folks out wandering that I pulled into the hotel garage and paid $40 to park there….I hate paying for parking!

The garage has such a low ceiling I could not fully open the trunk of my car…I had to open it halfway and then hold it from going up further, but then at the same time prevent it from retracting (I sometimes think automatic trunks are more trouble than they are worth).

a sign on a metal wall

We did manage to get our bags inside…

Even though I had checked in on the app, I was marked as a no-show and it took the front desk some time to “fix” the reservation.

an empty lobby with an escalator

a large room with large windows and chairs

a large room with large windows and chairs

a large building with stairs and staircases

a lobby with a large counter and a planter

a lobby with columns and a check-in counter

a hotel lobby with a man standing behind a desk

I was upgraded to an executive suite using an expiring suite upgrade. I figured, why not…though I somewhat regretted that.

Room (Executive Sutie)

The suite, room 1250, was very spacious, though all one big room. There was a guest bathroom, wet bar, living room, bedroom, and main bathroom.

an empty lobby with elevators

an empty room with elevators

a sign on a wall

a room with chairs and art on the wall

a sink and countertop in a room

a bathroom with a mirror and sink

a room with a television and a bed

a bedroom with a bed and a tv

a bathroom with a sink and mirror

a shower and tub in a bathroom

The kids slept well on the foldout couch bed (though my daughter was so tired at 2:00 am she fell asleep on the floor before we even could make the bed…)

a child sleeping on the floor in a hotel room

a bed with a white cover and a lamp on the side

a couple of people lying on a bed

But you know something? I would have traded this suite for a standard room with a view of The Arch…I feel like I really missed out on that, even though the room was large.

a large white building with a green dome on the top
Good view of the Old Courthouse from our suite

Keurig Coffee and botled water, but no mini-bar.

a coffee machine with cups and condiments

Fitness Center

With 910 rooms, I figured this hotel would have a decent gym and it did…it was spacious with an excellent selection of equipment (and even from LifeFitness, my favorite brand).

double doors in a room

a sign on a wall

a gym with exercise equipment

a room with exercise equipment

a gym with exercise equipment

a group of exercise machines in a room

Dining

The Hyatt Regency St. Louis has two restaurants, two bars, and a coffee shop.

RED Kitchen

We dined at RED Kitchen for breakfast, open until 10:30 am for breakfast on weekdays or 11:00 am on weekends.

a sign on a stand

a room with tables and chairs

Due to the low occupancy at the hotel, there was no buffet and the one item that really caught my eye on the a la carte menu–the smoked tri-trip sandwich–was not available.

a hand holding a menu

We tried a couple of omelets, a chia seed pudding, an acai bowl, nad a seasonal fruit plate and split it…decent, but not anything I would pay close to $110 for if breakfast was not included.

a plate of fruit and cereal

bowls of food on a table

a plate of food with a side of salad and a cup of coffee

a receipt on a restaurant

Ruth’s Chris Steak House

The venerable steakhouse chain is open daily (hours vary) and located in the lobby.

a restaurant entrance with glass doors

Starbucks

Much to my wife’s delight (we don’t see eye to eye on coffee…), there was a Starbucks in the lobby open from 6:00 am to 6:00 pm.

a coffee shop with a couch and coffee table

RED Bar

Lobby bar open from 4:00 pm to 11:00 pm daily.

a room with a bar and chairs

Brewhouse Historical Sports Bar

Sports bar open from 11:00 am to 11:00 pm daily.

a entrance to a building

Regency Club

The Regency Club was shuttered during the pandemic and never reopened.

CVS Mini-Pharmacy

We did not need anything, but I appreciated the gigantic CVS vending machine in the lobby level…it’s nice to be able to pick up over-the-counter medicine if needed without having to go out.

a vending machine with a blue light

Fed-Ex Office

A full-service Fed-Ex Office (formerly Kinko’s) store is located on the second floor.

Location

I’m not familiar with St. Louis (the last time I was here–in 2005–I stayed at the St. Louis Union Station Hotel, now part of the Curio Collection by Hilton but then a Hyatt Regency), but I thought the location worked out quite well for our purposes. I wanted to see The Arch and you cannot get much closer than walking across the street…

a large arch in the middle of a street with Gateway Arch in the background

a street with cars and a building with a dome

I suspect St. Louis is the type of city that has a lot of great restaurants and cafés and I would like to return again.

CONCLUSION

On the one hand, this is a rather sterile hotel in a rough part of town. But it is cheap! And as a Globalist, I enjoyed a free breakfast (that cost more than the room itself) and a nice suite upgrade. But even for the traveler with no status, the rooms were clean, price reasonable, and location ideal for seeing The Arch, the Old Courthouse, and City Hall.

I’d certainly be willing to return, especially as a Hyatt loyalist since this is now the only Hyatt in town.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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8 Comments

  1. Dave Reply
    February 1, 2025 at 8:02 am

    On your next trip, if you like Italian food, head to The Hill. It has a wide variety of Italian cafes, markets, and restaurants. It’s a few miles west of downtown and is bisected by I-44.

  2. Lukas Reply
    February 1, 2025 at 8:12 am

    If you included the price of parking in the room price, would you have used points? Because with free parking on points bookings, it might have been worth it.

    • Matthew Klint Reply
      February 1, 2025 at 12:01 pm

      It would have been close. 40+81=121 and this would have been a category 2 low so I still would have paid cash.

  3. Sammy Reply
    February 1, 2025 at 8:45 am

    Lifetime St Louis resident here. Do NOT park on the streets of downtown STL – EVER. About a 90% chance you’ll come out to a busted windshield. Parking garages aren’t much better with multiple shootings and robberies – including the shooting of garage security guards. Next visit to Murder City, I’d suggest Hyatt Place in Chesterfield for WOH members

    • RPC Reply
      February 1, 2025 at 1:59 pm

      Yeah, whatever, Sammy. You live out in St Charles, middle of suburban meth country, not St Louis. Maybe Chesterfield and the suburban wasteland.
      You don’t have a “90% chance” of having your windows busted out and getting shot in a parking garage. Get real. Seems like you’ve never been to St Louis or “certain types” of people make you nervous

  4. Shirley Reply
    February 1, 2025 at 9:34 am

    I stayed at this hotel last spring in a room with a fantastic view of the Arch. (It was on a higher floor, but I don’t remember which one.) It was very spacious with big windows on the north and east sides. But there was a big downside…the room was also above a very busy road or highway, and the traffic noise was quite loud. Obviously the hotel wasn’t built with very good sound proofing. Everything else was nice, but I would not stay in the Arch view room again.

  5. FNT Delta Diamond Reply
    February 2, 2025 at 8:53 am

    Wow. How has Hyatt not forced an update? The hotel still has the pre-2013 Hyatt logo. It’s been 12 years. Update the logo!

  6. FNT Delta Diamond Reply
    February 2, 2025 at 9:03 am

    “On the one hand, this is a rather sterile hotel in a rough part of town.”

    All of St. Louis is rough. St. Louis is the most dangerous city or second-most dangerous city, depending on metrics. It’s also a tragic example of a city that is a fragment of its former self.

    I don’t think I would drive downtown St. Louis at 2 a.m. That seems like a recipe for disaster.

    While managed by Hyatt and not a franchise, this hotel looks like a case study in what’s wrong with Hyatt. They have way too many late 1970s and early 1980s hotels that really need to be gutted.

    I imagine outside government business or conventions, there’s few business travelers anymore. Many business travelers in St. Louis are staying in Clayton.

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