At its Changi Airport hub, Singapore Airlines offers several lounges including a specially designated KrisFlyer lounge for Star Alliance Gold flyers who are flying in economy class or premium economy class, the subject of this review.
Singapore Airlines KrisFlyer Gold Lounge Singapore T3 Review (SIN)
Located down the hall from the SilverKris business class lounge, first class lounge, and The Private Room, the KrisFlyer Gold lounge is intended for KrisFlyer Elite Gold or Star Alliance Gold members departing on Singapore Airlines or Star Alliance operated flights, in premium economy or economy class.
The lounge is open 24/7 and located in Terminal Three, Level 3 (near central immigration towards gates A). Take the elevator or escalator upstairs to access the lounge.
Compared to the Gold Lounge in Terminal 2, this lounge feels far more spacious with its high ceilings and natural light. I was there during the afternoon lull and the lounge was mostly empty. It certainly fills up late at night and during other departure banks.
Seating includes chairs, couches, a dining area with booths, desks with ergonomic chairs to work on, and high-top tables.
Food selection is more limited than the business class lounge, but still includes a small salad bar, Western and East Asian hot items (spaghetti, hot wings, fried rice, laksa noodles, fish cake, quail eggs, har kaw), soup, sandwiches, cake, and whole fruit.
The drink selection includes coffee, juice, tea, beer, and wine…I saw no hard liquor or even sparkling wine.
Restrooms and showers are available.
CONCLUSION
This lounge concept has come a long way from the original KrisFlyer Gold Lounge in Terminal 2, which was not a very nice lounge at all. It’s a decidedly average lounge, perhaps even below average, in terms of food and drink choices, but it is a very nice space for relaxing and working.
I feel like airlines that provide four classes of service (F, J, W/Y+, Y) try to create differences and perks so that you’re left wanting more and try the next tier until you get to F. It’s a marketing strategy that does work according to a colleague who used to work at EK in their analytics department.
Typo in para 1? Don’t you mean “Star Alliance Gold who are flying in economy class” (delete the extraneous “not”)?
I don’t really understand the conclusion. You say the lounge “has come along way”, which means it’s improved, but then say it’s below average. How bad was it before?
The old, original one was downright terrible:
https://liveandletsfly.com/krisflyer-gold-lounge-review/
The new one is better, but still not great.
It looks like Singapore Airlines have improved the lounge offering for status passengers travelling in third and fourth class. Not by much but then they barely value anyone who is not one of their own PPS members and even then you get next to nothing!
For a lounge for status passengers, it doesn’t seem to bad. What makes the food below average? It looks better in terms of options than lots of other lounges.