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Home » Lufthansa » Lufthansa Proves United isn’t the only Website with Problems
LufthansaUnited Airlines

Lufthansa Proves United isn’t the only Website with Problems

Matthew Klint Posted onMarch 20, 2011November 14, 2023 Leave a Comment

For reasons which I will discuss later this week, I decided to skip my return flight to Frankfurt on Ryanair and book with Lufthansa instead.

The LH fare itself wasn’t bad, but booking it turned out to be a huge pain. LH levies a €10-15 booking fee on most flights booked through its website which can be avoided by paying with PayPal. Naturally, I attempted to use my PayPal account, but encountered the following error message:

a screen shot of a ticket

My PayPal information was entered correctly–LH’s website just wasn’t accepting it. So I booked with expedia.de instead. Their booking fee was only a couple Euros and at least I’ll earn about 300 credit card miles for the transaction.

People always attack United Airlines’ website as being buggy and error-prone, and it is, but it was oddly refreshing to see that even the carrier oft-heralded as the airline archetype isn’t immune from error messages–and cannot even spell out those error messages in a grammatically correct form!

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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