Someone forwarded me video of a woman attacking staff at a Frontier Airlines check-in counter in Orlando when she was denied boarding, just hours after it occurred. It was so gruesome I have held off on writing about it for several days. But I cannot simply ignore what constitutes one of the most brutal travel-related attacks of the year and a very tragic showcase of a mother abusing her precious children by subjecting them to a tragically unsafe environment of violence and foul language.
Derelict Mother Attacks Frontier Airlines Staff While Children Watch Nearby
A mother tries to check-in at a Frontier Airlines counter in Orlando, Florida (MCO) and is told she cannot travel, likely indicating she is on Frontier’s do-not-fly list, a list reserved for passengers who refuse to wear masks or engage in other bad behavior onboard.
She responds by walking behind the counter, striking the agent, then throwing a keyboard at her. The woman walks away from the counter, but returns a moment later, picks up a metal pole used to designate lines, and tries to throw it at Frontier employees.
Thankfully, a police officer shows up, pulls her away, and the video stops.
You can watch the NSFW video here. Be warned, there is a lot of profanity and violence.
That’s horrible, but what is really horrible is what occurred during the brawl.
The woman’s daughter yells:
“Mommy, I don’t want you to go to jail.”
Her mother responds:
“I’m going to f*ck this b*tch up.”
The daughter continues to sob, pleading with her mother to stop. Meanwhile, her bother just stands there and quietly watches, as if this is a commonplace occurrence.
How horrible this is. How horrible to be captured on video for all to see, but how important that we can look at this video, condemn what occurred, and hopefully hold this derelict mother accountable for what I view as child abuse.
And while it is easy for us to sit from our comfortable perches and condemn this mother without having any idea of the sort of burdens and trials she has encountered in life, no burden and no trial can excuse her conduct.
This is the most degrading, disgusting behavior I’ve ever seen at an airport, and that is saying a lot. It’s not even primarily about physically attacking a gate agent with fists or computer keyboards or poles. It’s the fact that this was done in front of her young and impressionable children, as her daughter begged her to stop.
Life is tough, perhaps tougher than I could ever imagine. But we cannot make excuses for what occurred. There is no justification.
And while I lay the primary blame down on the disgruntled mother, who the heck egged her on like that? Who cursed her out in front of her children and taunted her to attack, needlessly riling her up in what was already a difficult situation? If that is a Frontier Airlines employee, that employee should be FIRED. No second chances.
When I look at what occurred, my heart breaks. Those dear children do not deserve to grow up in that environment. Hopefully there are grandparents or aunts or uncles who can take them in…
I have no other words but my heart breaks in sadness.