Greetings from Los Angeles. I’m back from my trip and am pleased to report another excellent experience on Lufthansa, with one key element missing. Take a look at the pictures below from my recent Frankfurt to Los Angeles flight....
How AMEX Botched The Priority Pass Restaurant Issue
While American Express is perfectly free to tinker with its Priority Pass benefit, its choice to eliminate all restaurants with such short notice represents a foolish and short-sighted move. Effective August 01, 2019, you will no longer be able...
Passenger Mauled By Emotional Support Dog Sues Delta
Nearly two years later, a man has sued Delta and another passenger for negligence after being mauled by an emotional support dog on a flight to San Diego. Marlin Jackson claims he was sitting in a window seat on...
I Got “Stuck” Flying Lufthansa First Class…Again
Oh poor me, I had to fly Lufthansa First Class again. This trip, though, I really tried to branch out and try something new. But I just could not turn down the allure of flying nonstop on one of...
Senators Angry TSA Budget Is Being Redirected To Border
A bipartisan group of U.S. Senators is angry that the Transportation Security Administration (TSA) is diverting money and personnel to the southern border and away from airports. The US Senate Commerce, Science and Transportation Committee oversees the TSA. Both...
Supreme Court Blocks LATAM Marriage With British Airways And American Airlines
There’s no plural marriage in Chile, where the Supreme Court blocked proposed unions between LATAM and both American Airlines and British Airways. Joint-venture agreements between LATAM and AA and BA have been three years in the making. The proposed...
Emirates 777-300ER New First Class: Wow, Wow, Wow!
Emirates’s new 777-300ER first class product is easily the best first class hard product I have ever experienced. My flight was fabulous and far too short. Last week I flew from Dubai to Brussels aboard Emirates’ latest first class...
Delta Sends The Mailman To Hawaii
A retired Georgia mailman has been offered the dream trip of a lifetime thanks to his neighbors and Delta Air Lines. Jennifer Brett, a reporter for the Atlanta Journal-Constitution, caught wind that beloved postal carrier Floyd Martin was retiring...
Air New Zealand Eyes New York Nonstop With Latest 787-10 Order
Air New Zealand will stick with Boeing to replace its 777-200 fleet. In choosing the 787-10, Air New Zealand hinted it can offer nonstop service between Auckland and New York for the first time. But how? Air New Zealand...
2019 Memorial Day Message From United CEO Oscar Munoz
Today is Memorial Day in the USA, a day to honor members of the armed forces who died in service to their country. Each year, I share the Memorial Day message that United CEO Oscar Munoz sends to his...
Marriott Launches Tone Deaf Airbnb Competitor
Marriott didn’t think of Airbnb and the Homeshare market as much competition but has since launched a Homeshare program. It only goes to prove that their leadership is tone deaf, out of touch and still just doesn’t get it. ...
Chase Gets Reward Programs, Why Don’t Others?
This week I had three interactions with three banks and it became clear that Chase knows how to motivate me because Chase knows how rewards programs work, why is it so hard for everyone else? If you are considering booking...
Hyatt Partnership with SLH Smart Solution
Hyatt has rolled out a partnership with SLH (Small Luxury Hotels of the World) to expand the footprint of their loyalty program. It was the smartest solution to their biggest problem, the number of properties. If you are considering booking...
A Fishy Meal On Lufthansa
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Have you...
A Lufthansa First Class Tradition Becomes An Emirates First Class Tradition
Breakfast is my favorite meal of the day, but when it comes to the Lufthansa First Class Terminal in Frankfurt, I always opt for dinner for breakfast. Now I do the same on Emirates. I’ve written before about the...
Why The Hyatt Credit Card Free Night Always Pays Off
Each year I never know when or where I’ll use it, but I always end up extracting maximum value from it. I’m talking about the free anniversary night benefit on the World of Hyatt co-branded credit card from Chase....
Delta Throws IFE Shade At American Airlines
Delta took to Twitter to throw some “shade” at American Airlines this week over in-flight-entertainment. How important is IFE to your in-flight experience? While other airlines remove personal IFE onboard, Delta has added it. Over 600 mainline aircraft offer...
Will You Join United CEO Oscar Munoz On First Boeing 737 MAX Flight?
United CEO Oscar Munoz vowed to be a passenger on the first Boeing 737 MAX flight, when the airliner is cleared to fly again. Would you join him? Speaking to investors this week, Munoz used a bit of reverse...
United Airlines Seeks To Oust Avianca Chairman But Vows Independent Airline
United Airlines is extending an attractive loan offer to Avianca while vowing to keep the airline independent. At the same time, it is trying to oust the company’s chairman. Last week, I wrote about the possibility of United taking...
The Queen Visits British Airways
Queen Elizabeth II paid a visit to British Airways today to commemorate the carrier’s 100th birthday. Escorted by CEO Alex Cruz, the Queen was met by staff dressed in heritage uniforms from the 1930s to present day. The Queen also...
