Cruising is completely different than the rest of the ship when it’s inside of a separate business class or first class portion of the ship. Here’s a look at MSC Yacht Club.
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*Note: I own a travel agency and was given access to this sailing, however, neither my praise nor critiques were disclosed to the cruise line prior to publication.
Ship Within A Ship
Many that aren’t regular cruisers don’t know that there’s a private section of the ship reserved solely for ship within a ship or business class for cruises. I added more color to this in a prior post but a few things I will add. It’s entirely possible to never leave the MSC Yacht Club and have an insulated and elevated experience. Every aspect of the experience is different from the rest of the ship from boarding, to who answers the phone, suites, menu items, even the elevators. Whatever your impression of large ocean cruising has been, if it hasn’t been in a private section like the MSC Yacht Club experience, it’s probably drastically different. If you flew United Airlines in a middle seat at the back of a wide body on a 12-hour flight and decided all flying was just that experience, you’d miss out on Polaris and it wouldn’t really be true.
This is a look at the second of those two experiences.
Concierge Desk
Upon arriving at the Yacht Club, the Concierge Desk on the 16th floor is the first thing to greet guests. Staffed 24/7 with at least one (usually three) Yacht Club concierges, they can coordinate anything throughout the ship if guests choose to explore other areas, or within the club. From shore excursions to massages at the MSC Aurea Spa, the concierge staff, specifically Guillermo, were excellent.
From the first greeting, they called each of my family members by name and started to predict what we’d like.
Suite
There are just 131 suites in the MSC Yacht Club section. Some of these are expanded, and most have balconies, but for those who want the expanded features of the Yacht Club but don’t have the additional budget, there are 15 interior rooms available in this section. For those bidding upgrades, these rooms run from $200 more than a standard so if you’re ok with an interior, there’s a lot of added value and it’s probably in the range of the best upgrade you can book on the ship outside of restaurants. Personally, interior rooms are not for me but as an upgrade, it’s objectively the best value on the boat.
Our suite was spacious and large. The ship is relatively new (just over a year old when we sailed in January 2024) so modern amenities were placed throughout. Luggage storage is on the right as soon as you enter the suite, to the left is the bathroom. Along the right wall drawers, a desk, a TV, a mini-fridge, and lastly a closet runs the length of the suite to the balcony.
On the left, is a king bed with full-sized closets. Buttressing the bed were nightstands with additional storage, reading lights, and power outlets including both USB-C, USB, European, and US outlets. The bed was comfortable as was the pull-out. Pillows from the kids club awaited both of our kids and a cookie plate for Lucy, our ten-year-old daughter.
A column with books and artwork separate a pull-out couch, and a glass coffee table before the balcony. Our butler had a welcome amenity that included a bottle of champagne, an array of fruit, and some light bite canapés.
The deck had space for a pair of chairs and a lounger.
Bathroom
The bathroom was one of the more impressive we’ve seen on a cruise ship. The vanity ran the width of the suite with plenty of space for grooming items. The shower was not only large with a rain shower head, but it had enough space for a reasonably large bench. We also enjoyed the Med toiletries.
Yacht Club Dining Room
The Yacht Club, in addition to being a class of service is also a physical place open only to its guests. The Yacht Club restaurant was similar to the concept of a main dining room but rather than specific meal times, MSC Yacht Club guests were permitted to dine any time they like within a number of hours for breakfast, lunch, and dinner.
Below the YAcht Club restaurant is the Top Sail lounge which is open almost all day and night. I’m not ure if it closes as one night I was there well past 2 AM, and while the bar had long closed, I continued working undisturbed while staff cleaned and readied it for the next day. Drinks in the Top Sail lounge are included, and one of the MSC Yacht Club perks is that you don’t need a drink package to order cocktails throughout the rest of the ship – any drink up to $16 is included.
MSC Yacht Club Pool and Solarium
Exclusive to Yacht Club guests is access to a pool area only for the ship-within-a-ship’s guests. On the 19th is a sun deck (solarium), access-restricted pool, bar, and outdoor buffet. I will first contrast this with a photo of the general pool area and then one from the Yacht Club. During our 7-day cruise, we only saw other people in the Yacht Club pool twice though the loungers around the solarium and hot tub were well-attended.
While most don’t go to the pool to eat, at each meal time there was an extensive buffet of hot and cold food, and staff that would customize anything on it. It was rather convenient to be able to get a snack with plenty of options both hearty and healthy while enjoying the sun.
Specialty Dining
Regardless of the fare purchased, specialty dining (restaurants onboard) incur an additional charge. With all food included either in dining rooms or buffets, many don’t see the need to purchase a dining package. Personally, we wouldn’t go without one and while the Yacht Club restaurant offered an elevated menu, even though it’s included we ate almost every night in a different restaurant onboard. The food was of a very high quality, spaces were less crowded, and it simply wasn’t that much considering what we were able to enjoy. A popular package includes a three-restaurant selection for $99/per person. For $110, the Mexican restaurant is added with an all-you-can-eat menu (but not a buffet) and for $149, five restaurants are available. At minimum, I would recommend the $110 package.
The specialty restaurants onboard we visited included:
- Butcher’s Cut (steakhouse)
- Ocean Cay (seafood)
- Kaito (sushi)
- Hola! (Mexican)
- Kaito (teppanyaki)
With a specialty dining package, travelers are permitted to order off a condensed menu and a single item from the category. For example, at the Butcher’s Cut, I ordered a starter of prawn cocktail (U8), a 14 oz New York Strip, a side of Asparagus, and a molten chocolate cake for dessert.
Here were some other highlights from Butcher’s Cut:
Ocean Cay is a name used for a couple of things with the MSC Cruise family. It’s the name of its specialty dining seafood restaurant (photos below) as well as the name of its private island.
Kaito is both the name of the Teppanyaki restaurant and a conveyer-belt sushi restaurant (Lucky Cat Sushi Bar.) The food was fantastic and at our dinner, there was just one other couple at our table, others were about 75% full.
One more segment that is not specialty dining is the Marketplace, an international buffet with something for everyone open most of the day and well into the evening. On our first MSC cruise, we didn’t have a Yacht Club suite and found ourselves at Marketplace for a slice of pizza. It was incredible and MSC, owned by an Italian-Swiss family, has incredible pizza with a true pizzaiolo. The pizza was so good that until close every night there was a line. I asked to speak with the pizzaiolos and learned that each night, dough for between 1,000 and 1,200 pizzas is prepped and proofed for massive 18″ pizzas. They mix up the ingredients but cheese and pepperoni on a New York-style crust was truly legendary.
Butler Service
For some lines, Butler service is more “in name only” but our Butler, Putu was exceptional. He was offended if we made a dinner reservation or left without him. Any time we had an appointment (spa, dinner, a show – even shopping) he insisted on accompanying us through the ship. He adjusted what was in our suite each day, ensured it was clean regardless of the irregular hours, and saw that our every need was fulfilled.
One of the benefits of butler service is that when you indicate you intend to catch a show, not only will they accompany you to the theater, but they have a special section reserved for Yacht Club and they defend it if needed.
Lastly, as our time onboard came to an end, Putu met us at our room and disembarked with us. While Yacht Club features priority embarkation and disembarkation, guests will flow into a general area upon arriving at a destination port like Miami. In his tuxedo with tails, he politely navigated us through the crowd moving ropes and barriers along the way and cutting the line for us. While we would have patiently waited, he was insistent that this was part of his service and we obliged. He guided us through to our luggage, helped us retrieve them and bid us farewell at customs where we returned to the United States. Outside of extreme elites in unpublished tiers on airlines (United Global Services, American Airlines Concierge Key, etc.) I can’t think of an example where this level of personal assistance is performed. I’ve never been to an airline lounge, where the staff walk you through the airport and carry your bags while shopping. It’s exceptional and just part of the Yacht Club experience.
Ocean Cay (Island)
Ocean Cay, MSC’s private island in the Bahamas was converted from a dumping site to a beautiful ecological paradise. Each year, foliage improves, and sealife is benefiting from the island’s new coral reef. Like the rest of the Yacht Club experience, what applied to the rest of the ship didn’t apply to us. Golf carts took Yacht Club guests from a shaded waiting tent on the island to the far reaches where a Yacht Club-only restaurant (Ocean House) and a private beach awaited. The Butler and Yacht Club staff waited on us in the restaurant and in the sand.
Other Inclusions
A bottle of your choice (in addition to welcome champagne) is provided for each guest suite. Room service is also included (an extra charge throughout the rest of the ship) and we took advantage of the amazing pizza rather than heading to the buffet. The Aurea Thermal Suite is more than just a spa. It features a salt room, a walk-through rinse station with seven stages adjusting the light, and water composition as you move through it. While an extra cost for other guests, it’s included for Yacht Club and the massage inside (additional charge for every guest) was exceptional.
While not included for any guest, the onboard chocolatier, Venchi, had unbeatable gelato for $6-8 depending on what was ordered.
Drawbacks
What’s not to like? A few things. For one, the ship was enormous (5,179 passengers) and while that offers plenty to do, it also brings with it it’s own set of issues. In the Yacht Club end of the boat we had elevators that reduced time to get to different decks but throughout the rest of the ship, waits could be long.
The marketplace (buffet) was packed all the time and this led to a dining room that was tough to maintain and food quality suffered. Despite the pizza team standing at 4-5 people at any one point in time, there was still almost always a line, and most pizzas that came out were quickly gone as soon as they hit the window.
The onboard waterpark was also busy on hot days and the waterslides closed at 6 PM, a little early on sea days. Some of the elevated arcade games like a 4-D motion theater, were a little expensive for a few minutes of entertainment.
In the Yacht Club dining room, I would have liked an “express meal” option as we traveled with children, and dinners that last 60-90 minutes are a little harder than we’d like.
Another Boarding Area blogger had posted a poor experience in MSC choosing not to opt for Yacht Club or extras. The complaints aligned with a passenger that might fly Basic Economy on American Airlines but then attribute that to the entire experience of American when, in fact, business class is a completely different experience. Perhaps in a standard cabin, issues of drink packages, and dinner times are inconvenient. But if you’re a business class customer, you shouldn’t fly in Basic Economy – it’s a mismatch.
Value
Yacht Club is about double the cost of a similar room category on the rest of the ship. That’s a little less than the premium of flying in the front when comparing business class to economy. That said, with the extra inclusions and a 4-restaurant dining package, it was a terrific value. MSC’s Ocean Cay island is exceptional, as is the butler service, and the ability to have a quiet experience separated from the rest of the ship but the amenities and comfort that a large boat can offer.
What do you think? Have you cruised in a ship-within-a-ship concept like Yacht Club? How was your experience?
Kyle,
Do you know if all cruise ships have these type of “special” areas and classes?
@Patrick – Almost all lines off something like this, even Carnival. For Royal, it’s Suites Class Neighborhood, Celebrity Retreat, Norwegian Haven, Holland Neptune, Cunard and Princess have Grill Class, and Disney has Concierge.
But in the same range of those prices (right now it might be cheaper because of the ongoing sale) you might also look at Explora Journeys: https://liveandletsfly.com/onboard-explora-journeys-a-five-star-resort-at-sea/
Great review! I’m especially appreciative of all the detailed food photos!! Would love to see a review of Celebrity’s Retreat class next.
@FTer – Ok, twist my arm. I’ll get something booked.
A fair and thoughtful review! I would echo almost everything you wrote, having just gotten off a week-long Yacht Club cruise out of NYC. The butler experience was definitely a highlight, from start to finish. We found the food, even in the Yacht Club, to be disappointing. Next time, we’ll take your suggestion and branch out to the speciality venues.
One additional thing that we noted was the quality (or lack thereof) of the wines. Just really, really bad, especially for a cruise line that calls Italy ‘home’. We actually got into a joking back-and-forth with one of the sommeliers about how cheap and nasty the selections were – when we suggested that most of the bottles could be bought at CVS for $4.99, he shot back that we were wrong, and that wine would only be $2.99 if we used our ExtraCare card. And that price was for a gallon. So at least they have a sense of humor about it! Also found it odd that the selections in the Yacht Club were the same as what was available throughout the ship. Nothing extra or elevated.
Interesting stuff, although those steak prices are higher than what I have paid for steaks at restaurants where I hadn’t even paid for my meals.
As per previous comments on the issue, I really cannot see cruising being for me, although if I do end up on one I will be aware of the tip to check if I can upgrade. Do TUI also have a ship-within-ship concept?
(I obviously meant ‘where I hadn’t even PREpaid for my meals’)
@Kyle, “Our butler had a welcome amenity that included a bottle of champagne…”
“A bottle of your choice (in addition to welcome champagne)…”
Uh, I’d be pretty peeved if you told me I got Champagne but gave me that $15 bottle of Asti instead. Maybe edit your post and be more accurate in the future?
Anyway, I think your conclusion is in line with what I’ve heard. Yacht Club is a great value compared to other ship-within-a-ship products. The rooms are much smaller (apparently, most YC “suites” are about the same size as balcony cabins), but the exclusive areas are larger.
I just purchased Asti sparkling wine for $5 a bottle. Goes great with Aperol.
I appreciate Rene’s non YC experience won’t be the same but feels a stretch to call it booking basic economy and not knowing what to expect.
If that’s the case MSCis very different for the “average” cruiser – actively basic economy isn’t a thing with cruising right?
@Greg – I like Rene and respect his work. He called the steak he received when he paid for the specialty dining one of the best he’s had in his entire life, not just on a cruise ship. I think that at $110 for four specialty restaurants if you know that’s what you want and expect is a bargain. The price point for the rest of the ship is also lower than other contemporary competitors but probably aligns with that. And we agree the pizza is fantastic.
A good review of a comp’ed / sponsored trip. But I take many issues:
First up, even thought you did not mention me or link, it is clear you are talking about my horrid MSC cruise.
I would not compare a fully paid balcony cabin as “basic economy” but more mile Premium and think others would agree. Also Diamond status, other than a free specialty night, is all but pointless.
Next up the food, outside specialty and YC is horrible. Unclean shrimp and shoe leather steaks are a total fail. Service so slow it takes an hour for breakfast and most times not what you ordered.
In YC you don’t have the limitations the other 5000 guests have regarding drink choices and so much more.
If MSC paid me I would not ever set food on another of their ships unless in YC because the experience truly is BASIC ECONOMY at best with MSC!
@Rene – I found we had very different experiences and perhaps that’s down to Yacht Club vs not. However, you glossed past the strong points too. In this comment you both call your experience both Premium and Basic Economy. I’m not sure that the food on a contemporary ship outside of specialty restaurants is particularly spectacular, but found their specialty restaurants to be a particularly good value. One of the highlights of the latest review I read stated your Buthcher’s Cut steak was the best you’d had anywhere, not just on a cruise ship. Considering they offer 3 specialty restaurants for $99, I’d assume that’s a terrific value unless you’ve never had an entire meal (starter, entree, sides, and dessert) at a steakhouse that costs more than $33.
It’s not a secret that for much of the Boarding Area audience, economy – basic, standard, or premium – is not how they travel. And it’s also no secret that much of our readership was unaware that ship-within-a-ship (cruise business class) exists at all. As I said in the post, if you bought an economy ticket but you’re a business class flyer – that airline might be the worst you’ve ever flown in your mind. But if you bought a lie flat in the front, the experience is entirely different. I recognize that MSC’s Yacht Club is not the broader MSC experience, it’s limited, more costly, and exclusive. But I believe you called he brand “horrid” in your titles which I am not sure is fair. When we interacted outside of the Yacht Club, our experience wasn’t horrid at all. But where we agree is that Yacht Club is generally a completely different experience to the rest of the ship and that’s both where the Live And Let’s Fly readership tends to travel, and also was largely unaware the class existed. I was happy to bring my experience to our readership.
Reading his review and between your lines MSC is providing a ‘basic economy’ kind of product but not advertising it that way
Even more concerning, according to his account ordering a premium drink package leaves you with no real premium wine option onboard. He notes only one wine bar had additional wines for those with the premium package, and in the Yacht Club only one bar offered it. What good is the one decent steak if it’s with cheap wine.
and if yacht club dining is serving sub $15 a bottle wine forget it.
In the last twenty years we have been on ten cruises, with the 6-9 on Celebrity, and the ninth in The Retreat. Really enjoyed their “ship within a ship” but decided the cost just too much for an old retired couple.
Did a short cruise on MSC SEASHORE in early March, in a regular balcony. Not up to celebrity level, but well worth it at the lower cost. Have now booked SIX MSC Yacht Club cruises in the next 12 months, with two suites and four interior. We’ve never done an interior on any cruise, but this is a great way to experience the Yacht Club at a much lower cost. Also have two more Celebrity cruises for November 2024 and 2025.
Oh my!
Lucy has grown up (Of course she has!)
I still smile when I recall Lucy’s portraits in Thailand.
Don’t know if our younger ones appreciate glorious travel, but, darn it, it makes us feel good when we share with them.
Thanks, as always, Kyle.
@docntx – Before we know it, she’ll be driving. Thanks for following all of these years!
I was on the Divina Yacht Club in February of this year and was delighted with the experience. Perhaps my standards are low, but in comparison to Holland America and Royal Caribbean, the food, lodgings and service were vastly superior. My two issues; the Yacht Club beach was rocky and the sun deck needs more shaded areas. Still, I’ve booked a cruise on World America Yacht Club and really looking forward to the experience.