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Home  >  Los Angeles LAX • Lounge Reviews • Star Alliance  >  Review: Star Alliance Lounge LAX
Los Angeles LAXLounge ReviewsStar Alliance

Review: Star Alliance Lounge LAX

Matthew Klint Posted onFebruary 11, 2017 57 Comments

The Star Alliance Lounge in the Tom Bradley International Terminal at LAX is an architectural masterpiece that also has a decent selection of food and drink. Always worth a visit, I count this as my favorite business class lounge at Los Angeles International Airport.

Star Alliance Lounge Hours and Access Restrictions

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The Star Alliance Lounge at LAX is open daily from 9:15AM to 12:30AM, though hours will vary based upon seasonal schedule. To reach the lounge, proceed to the center of the Antonio Villaraigosa Pavilion inside the Bradley Terminal (TBIT) [this is where all the shops are]. Take the escalator up to the second floor and then walk around the bar to another escalator bank and proceed up one more floor. You’ll find the lounge to your right. Elevators are also available if you are traveling with a lot of bags.

Access is granted to the following passengers:

  • Traveling in Business Class on a Star Alliance flight from LAX (no guests)
  • Traveling in First Class on a Star Alliance flight from LAX (+1 guest)
  • Star Gold Member traveling in any cabin of service on a same-day Star Alliance flight from LAX (+1 guest)
  • United Club or Air Canada Maple Leaf lounge members (+1 guest)

A separate lounge is available for first class passengers (adjacent to this business lounge) which is not part of this review, but a limited a la carte menu is the only distinguishing feature.

Unlike United Clubs, which prohibit United MileagePlus Star Gold members from lounge access on domestic itineraries, even if you are a United Gold member traveling from LAX to SFO in economy, you are entitled access to this lounge: you just have to walk to it. Tunnels connect the United terminals (7 &8) with TBIT via Terminals 4,5,6. Just follow the signs.

Star Alliance Lounge LAX Seating

The lounge does get crowded in the evening and late at night, but I have never had any trouble finding a seat. There are seats areas throughout the lounge including a beautiful indoor terrace area overlooking the terminal below.

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A television room is also present with easy chairs if you want to rest. There are no sleeping rooms, though you could take a nap on the couches on the outdoor terrace.

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Star Alliance Lounge LAX Terrace

My favorite part of the lounge is a beautiful outdoor terrace that never seems to get crowded. If you have trouble finding a seat inside, head outside. With great tarmac views and comfortable chairs and couches, this is the place to be. At night, the terrace is warmed by heat lamps and fire pits. It always surprises me when I often find myself alone on the terrace — I figure many people probably do not know it is there.

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Star Alliance Lounge LAX Food & Drink

A wide selection of food and drink is available — more than enough for a substantial meal. Don’t forget the noodle bar around the corner from the beverage station. The menu seems to rotate once a month. While the type of food doesn’t change (there are always salads, cheese, hot chicken…) the flavors vary.

Alcoholic and non-alcoholic beverages are complimentary. The coffee is so-so — the oneworld lounge offers barista-made coffee which is significantly better.

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There are also two separate snack/drink stations as well as a bar featuring a decent selection of alcohol, though nothing too fancy–

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Star Alliance Lounge LAX Showers

Eight showers are available in the back of the lounge, next to the door to the terrace. I’ve never had to wait for a shower.

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CONCLUSION

This is not only a nice lounge, but a great option for United Star Alliance Gold flyers who do not have access to United Clubs. Allow some extra time on your next visit to LAX for this lounge. What is your favorite lounge at LAX?

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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57 Comments

  1. Eric J. Reply
    February 12, 2017 at 9:19 am

    I spent a couple of hours at this lounge a couple years ago and I concur with you that it is one of the best business lounges. I am glad you wrote this review because although I spent time there, I didn’t realize it had an outdoor terrace.

  2. Alex M Reply
    February 12, 2017 at 1:38 pm

    Excellent write-up. I really enjoy this lounge as well and always arrive early to enjoy the terrace. I tried the first class lounge last fall and although the food was very good, I definitely prefer the ambience of the business lounge.

  3. Marc Reply
    February 12, 2017 at 2:03 pm

    I am a United Club member (due to my Chase United Club Visa) and I was denied entry when I flew from that terminal, but I was flying on a One World carrier. They said that I would have access only if I was flying on a Star Alliance carrier. They gave me a nice tour of the lounge though, and it is definitely among the better ones worldwide.

    • Matthew Reply
      February 12, 2017 at 7:14 pm

      I’ll check on that. My understanding was you would have had access.

      • Matthew Reply
        February 13, 2017 at 7:22 pm

        Turns out they were correct. Access to non-United Star Alliance Gold lounges is only when traveling on a Star Alliance carrier with a United or Air Canada Club card.

  4. Sam Reply
    February 13, 2017 at 6:18 pm

    I’m *Gold (through SQ). I’m flying NZ next week, and plan on crediting the flight towards UA (where I have no status). Will I be admitted to the lounge with my KF Gold card, even though my (no status) UA MP number is in my Air New Zealand reservation?

    • Matthew Reply
      February 13, 2017 at 7:17 pm

      You will have access, you will just have to present your card in addition to your boarding pass.

  5. Brian Reply
    February 20, 2017 at 12:09 pm

    Oh wow looks like the main buffet has been improved from what it was the last time I went through the lounge in 2015. I’ll be going through the Star Alliance Lounge in May and its good to see things are being improved and changed.

  6. Andrew Reply
    April 20, 2017 at 9:15 am

    Will I as United Club member have access although I will be traveling on UA flight out of T7?

    • Matthew Reply
      April 20, 2017 at 9:24 am

      Yes, though it is quite a hike!

  7. Brad Reply
    July 11, 2017 at 6:51 am

    I’m transiting LAX from ANA biz via Tokyo, connecting on Alaska. I have no status on United or any Star Alliance partner. Even thought I can get back to TBIT, I’m assuming I’ll be unable to access this lounge, right?

    • Matthew Reply
      July 11, 2017 at 8:09 am

      Unfortunately, no access.

  8. Scott Reply
    October 15, 2017 at 10:01 pm

    United 1K/Star Alliance Gold. Flying domestically. No united club membership. will I be able to access? Many thanks

    • Matthew Reply
      October 15, 2017 at 10:13 pm

      Yes, if make the trip over there you will have access.

      • Scott Reply
        October 16, 2017 at 11:59 pm

        thanks I plan to be there next thursday evening, as I have an 1155 pm flight. I want to check out the porch. thanks for letting me know I have access. I like the Alaska club (Priority Pass) but it is limited. And the KAL club will not let you in after 8 (and it is not that great, except for the porch)

  9. Ben H Reply
    October 16, 2017 at 2:58 am

    Flying SQ First Class in a few weeks, how much time would recommend spending in the lounge prior to departure? SQ7 leaves LAX at 14:05. Want to maximize our time there but also don’t want to get too bored.

  10. Aleth Reply
    October 21, 2017 at 3:22 pm

    I booked for a premium economy ticket, and no membership, on ANA, do I have access to the lounge?

    • Matthew Reply
      October 21, 2017 at 3:44 pm

      Unfortunately, you will not have access to the lounge.

      • Jacob Reply
        October 26, 2017 at 6:37 pm

        Just do what I do, book a fully refundable business ticket and cancel it once inside. Works like a charm, and you get access to the priority security which is great especially at TBIT.

      • DH Reply
        November 6, 2017 at 9:36 am

        Not correct. ANA gives lounge access to Premium Economy flyers. It says so on their web site, and I have taken advantage of it twice at TBIT, having either no or minimal Star Alliance status.

      • Laura Walls Reply
        January 1, 2018 at 10:58 pm

        Matthew, we asked the check in desk and they said our guests flying premium would be admitted to the lounge. When we went up to the lounge, the staff was rude and adamant that they were unable to enter. The lounge duty manager Malika was even ruder than her staff. Her solution was to speak to the most probably new rep who checked us in and gave us ill infor.ation. Not a great way to begin our trip. Why be rude to us? Total bummer!

        • Matthew Reply
          January 2, 2018 at 7:12 am

          Laura, I agree…there is never any reason to be rude. Sorry you had that experience.

  11. Ravi Reply
    November 18, 2017 at 6:19 pm

    flying into LAX from Houston on UA, I am KF gold. Can I access this lounge on arrival?

    • Matthew Reply
      November 18, 2017 at 11:05 pm

      You cannot.

  12. Rick Reply
    December 28, 2017 at 2:41 pm

    Good review. I may try to check this out next time I am there on a domestic itinerary. I assume you can use the LAX connector system to walk to TBIT and back to T7 without going through security in either direction?

    • Matthew Reply
      December 28, 2017 at 3:01 pm

      Correct.

  13. Peter Reply
    January 4, 2018 at 1:36 am

    I have a United Mileage Plus Credit card with Chase. Recently I received a One-Time Pass to access United Club. I am flying out of TBIT on Lufthansa (Star Alliance partner) next week. Do you think I will be allowed to access the Star Alliance Lounge in TBIT instead of the United Club in T7?

    • Matthew Reply
      January 4, 2018 at 7:30 am

      No, unfortunately the pass is only valid in the United Club. I don’t know that it is really worthwhile, but the club at LAX is one of the nicest and you can walk on the secure side (past security) all the way from Terminal 7 where the lounge is to TBIT where you flight departs from.

  14. Johny Reply
    January 22, 2018 at 1:38 pm

    Hi there

    I am flying from Chicago to LAX in a couple of weeks and have a 4 hour stopover before heading to New Zealand on Air NZ flight. I am Silver status with Air NZ and have Air NZ lounge passes available to use. I am traveling economy this time so I wanted to check that I could enter the lounge under these conditions. I am also travelling with my partner who is a United Airlines member and our baby.

    • Matthew Reply
      January 22, 2018 at 9:33 pm

      Hi Johny, unfortunately I don’t think you’ll be able to use your passes. 🙁

      Enjoy.

  15. Adrion Reply
    February 14, 2018 at 1:18 am

    how long does it take to walk over from terminal 7 to TBIT? We arrive from IAH and are heading to SIN, 3 hours in transit and would kill for a shower before the long flight, alas the UA club has none…Just want to make sure we have time to walk there and back—thanks!

    • Matthew Reply
      February 14, 2018 at 10:15 am

      15-20 minutes.

  16. Aaron Reply
    March 19, 2018 at 2:11 am

    Is there is a dedicated kids room in the lounge?

  17. Paul Reply
    April 6, 2018 at 12:54 am

    Arriving in Lax with Swiss business class and connecting with United domestic business class. Do I get access?

    • Matthew Reply
      April 6, 2018 at 3:33 am

      No access without Star Gold status.

  18. Yvonne Reply
    May 3, 2018 at 9:53 pm

    Hello,

    We depart on Avianca @ 1:45am on May 17, business class. Will we be able to access the lounge the evening of May 16 (which is when we will actually need to check in for our flight)

    • Matthew Reply
      May 3, 2018 at 10:40 pm

      Yes, you will have access. Enjoy!

  19. NancyO Reply
    June 1, 2018 at 4:53 pm

    Going to this lounge for the first time tonight before departing to LAS on a late flight on UA – appreciate the pics of the place and as usual, a thorough and informative review to get details as to what to expect – thanks Matthew!

  20. Michel Reply
    August 6, 2018 at 1:12 pm

    Hi Matthew, sorry to bother you. We will fly from LAX to ZRH with Swiss business class. Do I have access to the lounge?

    • Matthew Reply
      August 6, 2018 at 1:13 pm

      Yes you will. Enjoy the lounge!

  21. Rosie Reply
    September 7, 2018 at 4:31 pm

    Hi Matthew, husband & I will be flying UA domestic, LAX to EWR, in business class using our miles. Will be be able to use the lounge?

  22. Rosie Reply
    September 7, 2018 at 5:20 pm

    Hi Matthew- My husband & I will be flying UA domestic, LAX to EWR, business class using our miles. Will we have access to the lounge? Also, will we have access to any lounges with showers at EWR when we arrive in Newark??

  23. Rachel Sinclair Reply
    September 10, 2018 at 5:37 pm

    I am a member of the Koru Club flying LAX to Auckland. Am I able to use this lounge given it is Star Alliance?

    • Matthew Reply
      September 10, 2018 at 6:10 pm

      No, not to my knowledge. Please let me know if you are granted entrance with your Koru Club membership.

      • Rod Magee Reply
        July 23, 2019 at 11:22 pm

        Koru Club membership does allow entry to this lounge.

  24. JJ Reply
    September 14, 2018 at 10:37 pm

    I agree that this lounge is worthwhile if you have the time. Food is above average and the terrace is great. No issues entering with UA star gold boarding pass to IAH. Just remember that it’s a good hike to T7. Thanks for the report

  25. Alex C. Reply
    September 16, 2018 at 3:00 pm

    Hi Matthew- My wife & I will be flying UA domestic, LAX to EWR, business class using our miles. Will we have access to the lounge? Also, will we have access to any lounges with showers at EWR when we arrive in Newark??

    • Matthew Reply
      September 17, 2018 at 10:03 am

      Hi Alex, you’ll have access to the lounge, but the lounges no longer have showers. Enjoy your trip.

      • Alex C. Reply
        September 17, 2018 at 10:48 am

        Thank you Matthew. We have a red eye flight and would like to get to LAX early and unwind before the flight (and maybe catch a nap). Which would you recommend the United Club lounge in Terminal 7 or the Star Alliance lounge in TBIT?

  26. Alex C. Reply
    September 17, 2018 at 10:49 am

    Thank you Matthew. We have a red eye flight and would like to get to LAX early and unwind before the flight (and maybe catch a nap). Which would you recommend the United Club lounge in Terminal 7 or the Star Alliance lounge in TBIT?

  27. Nelson Hughes Reply
    October 14, 2018 at 3:11 am

    Travelling on Air Canada from Vancouver B.C. on Premium Economy thence Air New Zealand to Cook Islands on economy because Air New Zealand does not have Premium Economy on this flight. Do i have access to Star Alliance lounge or can i purchase a day pass??

  28. Diego Reply
    October 16, 2018 at 11:35 pm

    Hi Matthew,
    Great reviews… always helpful.
    I fly business class (p) on lufthansa to MUCand have no UA status nor status on any start alliance…. will I have access?

    • Matthew Reply
      October 17, 2018 at 12:22 am

      You will have access. Enjoy!

  29. Frank Vanzant Reply
    January 6, 2019 at 9:03 am

    Hi Matthew
    My wife and I are flying Air New Zealand from LAX to Auckland (business class). Will we have access to the lounge?

    • Matthew Reply
      January 6, 2019 at 9:03 am

      You sure will! Enjoy your visit.

  30. Laura Brooks Reply
    January 24, 2019 at 6:33 am

    We are flying from EZE to LAX 2/24/19 business class on Avianca. We have a 6.5hr layover at LAX. Lounge access?

    • Matthew Reply
      January 24, 2019 at 9:41 am

      Yes. Enjoy!

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