US Transportation Secretary Sean Duffy recently sat down with a United Airlines flight attendant to discuss airspace civility as part of his “Golden Age of Travel” campaign.
A United Airlines Flight Attendant And US Transportation Secretary Sit Down On An Airplane…
Duffy sat down with Lily, who he says has been a United Airlines flight attendant for 19 years. The two are seated on a regional jet (or maybe in front of a green screen), so it isn’t clear to me if Lily is actually a United employee or works for a subcontractor like SkyWest that handles United’s regional operations, but I suspect she works for United since she is wearing a red AFA pin.
The topic of the discussion was civility in airspace, a follow-up on Duffy’s recent “Golden Age” campaign, which argues that passengers acting more civil and dressing nicer are the key to unlocking the Golden Age of aviation.
Here’s a transcript of his 90-second conversation:
Duffy: Transportation Secretary Sean Duffy here. We’re talking about civility in the airspace does start with you. I’m here with Lily; she’s been a United flight attendant for 19 years. So what can we do to make the flight experience a little more civil, a little better, a little happier?
Lily: We love when people board and say hello, please, and thank you during the service. You know, especially during boarding, to hear thank you, when it’s the hardest part of my day, coordinating all of the ground activities and welcoming people onboard really goes a long way.
Duffy: We have seen an uptick in disruptions on aircraft. And so, this is just an effort to say hey, let’s all remember you’re going to get there. And, if you can be nice to everyone around you and everyone is nice to you as well, we’re all going to have a better travel experience.
Lily: Definitely recommend that people pack your patience, give people grace. Lean on your flight attendants if there is an onboard disturbance. We are aviation’s first responders and we’re highly-trained to de-escalate, which we do every single day, and we’ll have a great holiday.
Duffy: I love it. Lily, thanks for being with me. I appreciate it. Good luck flying!
Lily: Thank you!
Yes, Be Nice To One Another
I’m not going to trash this video, which amounts to another public service announcement. It’s true: civility does start with you. Say hello, say please, say thank you. Be nice to flight attendants (and flight attendants, be nice to passengers!). Do give people grace and pack your patience.
Flight attendants do not always do a great job of de-escalating, but they are (at least in theory) trained to handle these situations and you should defer to them if you run into a real piece of work onboard.
CONCLUSION
I’m still highly skeptical that it is passengers alone who are to blame for the uptick in disruptions on board. Even so, I sign on to the admonition that we must treat one another better and that starts with each of us…and includes flight attendants.
As we move further beyond the mask mandate, we are seeing a huge drop in the number of disruptions onboard, something we can all celebrate.
> Read More: U.S. Transportation Secretary Says YOU Are The Reason Air Travel Has Become Uncivilized
> Read More: The Golden Era Of Airline Travel? We’re In It.



The government needs to send ICE to LAX where the ass clowns are blocking traffic and customer flow. Appears it’s culinary workers, many of whom appear to be illegals.
Nothing like F’ing with people trying to travel on the holidays to make your point and gain sympathy. Odds are more than zero are illegal, but it’s Southern California so I’m not even sure anything is against the law in that place anymore.
Also note Duffy is working daily unlike the last fruit who was always missing in action.
Douchebag Dave Edwards, proving with your every (too frequent) comment that your nickname is absolutely accurate and completely deserved and that you have nothing better to do with your pathetic waste-of-oxygen life than to post abhorrent and revolting comments here over and over again every single day. Thank you for confirming again that you and other MAGAs are stupid hateful racist cretins. Trolling or not, the extent and frequency of your comments are indicative of severe psychiatric and/or addiction problems. Your insults, undoubtedly projection, speak much more to your lack of character than to anyone you attack. You should crawl back under whatever rock you crawled out from you SHPOS.
Never stop.
May you choke on a turkey bone or Aaron’s sh#t stained c#ck today!
Did Douchebag Dave Edwards write something? I see the name but I’ve permanently blocked seeing anything it writes. If it did write something I’m sure it’s more of it’s polite civil discourse (NOT).
Douchebag Dave Edwards, proving with your every (too frequent) comment that your nickname is absolutely accurate and completely deserved and that you have nothing better to do with your pathetic waste-of-oxygen life than to post abhorrent and revolting comments here over and over again every single day. Thank you for confirming again that you and other MAGAs are stupid hateful racist cretins. Trolling or not, the extent and frequency of your comments are indicative of severe psychiatric and/or addiction problems. Your insults, undoubtedly projection, speak much more to your lack of character than to anyone you attack. You should crawl back under whatever rock you crawled out from you SHPOS.
“Travel isn’t just about where we go, but how we go there.”
I love when the flight attendants are surly and do the absolute bare minimum then hide in the galley for the remainder of the flight.
Respect goes both ways.
Since you know better, why not become a flight attendant and show everyone how to do it better!
Nope. Make too much money at my current gig. Thanks though.
this campaign is all good, and sure, be nice to everyone…but oh, the irony, that this message is coming from an administration headed by a President who isn’t exactly known for his decorum and niceties.
Yep.
First Class is 2×2. Behind the curtain it’s 3×3. It’s not a regional aircraft.
Looked like 1-2 to me, but I guess you are right. I think it’s not real at all.
dr. dao wasn’t nice enough
So ‘nice’ he got knocked the F out then defamed by the airline in their apparent attempt at a smear campaign. Hope he’s enjoying his large lump sum cash payout.
Difficult to understand why blasphemy and curse words are not allowable but “May you choke on a turkey bone or Aaron’s sh#t stained c#ck today!” is allowable.
The topic is civility. Then come the comments. Laugh? I thought I’d die.