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Home » United Airlines » Revealed: United 767 Polaris Cabin Layout
United Airlines

Revealed: United 767 Polaris Cabin Layout

Matthew Klint Posted onJuly 12, 2017November 14, 2023 6 Comments

United Airlines is in the process of retrofitting its current 767-300 and 777-200 fleet to install new Polaris Business Class seats. The first 767 is now out of the factory and will enter service this summer on an unspecified route. How does it look?

The current 767-300 layout is:

  • 30 business seats (1-2-1 configuration)
  • 49 Economy Plus seats (2-3-2 configuration)
  • 135 economy seats (2-3-2 configuration)

The new 767-300 layout is:

  • 30 Polaris seats (1-1-1 configuration)
  • 46 Economy Plus seats (2-3-2 configuration)
  • 138 economy seats (2-3-2 configuration)

Yes, despite going from 2-1-2 to 1-1-1 in business class, United is keeping the seat count identical. How is this possible?

Here’s the seat map now posted on united.com:

a diagram of a seat

For comparison purposes, here are the other two 767-300 configurations currently in service (one three-cabin, one two-cabin).

a diagram of an airplane seat a diagram of an airplane seat

Compared to the old seat map it just looks like a bigger plane, doesn’t it?

But it’s not. The dense configuration of the cabin allows for squeezing. It’s an optical illusion. But be warned: these Polaris seats will be tighter than on the 777.

Polaris Seat: 767 vs. 777

The United 777-300 with Polaris seating features seat pitch of 23″ (58.4 cm) with a sleeping area of 6’6″ (198 cm). The 767-300 will feature 20.6″ (52.3 cm) seat pitch and a sleeping area of 6’3″ (190 cm).

So three about three inches shorter and three inches narrower. How much of a difference will that make? For comparison purposes, the existing 767-300 (three-cabin) business class seat has 18.8″ (47.8 cm) seat width and a  6’4″ (193 cm) sleeping area. The existing two-cabin business class seat is identical to the dimensions of the new Polaris seat.

The general consensus among United flyers is the 767-300 is best for economy class rather than business class. While that won’t change, what we do not know yet is how much room will be in the footwell. That will likely be the ultimate determiner of how comfortable the new seat is.

Avoid for Couples?

Some are already complaining that the 1-1-1 configuration makes the 767-300 problematic for couples traveling together. I suppose it does, but surely a few hours of separation won’t break a relationship…

CONCLUSION

The first 767-300 retrofit is ahead of schedule. Hopefully United will be able to accelerate its retrofit program in the months and years to come so that its new seat will remain competitive by the time retrofit is complete.

(H/T: Lucky)

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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6 Comments

  1. henry LAX Reply
    July 12, 2017 at 11:46 am

    “Some are already complaining that the 1-1-1 configuration makes the 767-300 problematic for couples traveling together. I suppose it does, but surely a few hours of separation won’t break a relationship…”

    If 1-1-1 can strain a relationship, they really should start figuring out who keeps the child and the associated visitation rights.

  2. Alex H Reply
    July 12, 2017 at 12:31 pm

    Looks pretty decent to fly on the 767 retrofit. Might have to wait and see.

  3. Ric Reply
    July 12, 2017 at 12:45 pm

    I think there is a typo in your article:
    You said the current 767-300 layout is:
    30 business seats (1-2-1 configuration)
    The current premerger CO 767’s are in a 2-1-2 configuration
    The premerger UA 767’s are in a 2-2-2 configuration
    The UA 767’s also have a first class in a 1-1-1 configuration

    I’ve flown in the UA First cabin 1-1-1 and saw couples that didn’t seem to have a problem with the configuration.
    Based on the cabin layout of the existing UA & CO configurations, it seems the new layout id based on the existing CO planes – looking at the restrooms & galley set up. I don’t see the updated look based on the UA planes – at least not based on existing configurations. Interestingly, the new 787’s that are entering the fleet still have the old biz class seats – yet they are already converting existing planes in the fleet (the 767 & 777) with the new seats.

  4. Levy Flight Reply
    July 13, 2017 at 8:22 pm

    I do like the news seats.

  5. Andy Reply
    July 16, 2017 at 10:48 am

    Based on the current seat plan of the two versions currently being flown by United (one being a UA plane and the other a CO plane) – it looks like the conversion involves the CO 767-300’s based on the layout with the closets & lavatories.

  6. Scott Schultz Reply
    August 24, 2017 at 7:53 am

    Do you know if United will be updating their 757-200s that they fly on some of their shorter Atlantic flights? My wife and I frequently fly this plane between Manchester and either Newark or Dulles. It would be nice if they would update these planes as well. Thank you.

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