• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » American Airlines » United Airlines: You’re Hard to Leave!
American AirlinesUnited Airlines

United Airlines: You’re Hard to Leave!

Matthew Klint Posted onJune 4, 2012December 9, 2016 4 Comments

Back from Cuba early on Friday, I received word that a family member had died and I had to travel to Colorado…the next morning. Once again, I found that giving up United will not be easy.

For the second trip in a row, my intent was to fly American Airlines. Yet a quick search on ITA Software revealed that AA was hundreds of dollars more per ticket than United! Not only that, they only operate American Eagle service to Denver from Los Angeles. Actually, I would have been happy to try it, but I doubt my father and uncle–who were traveling with me–would have been appreciative of the diminished legroom for the two hour flight (I’ve spoiled them with exit rows and first class on United for years).

So I booked on United instead–out of Santa Ana and into Los Angeles. The upgrade cleared overnight for me from Santa Ana to Denver and for my uncle and me from Denver to Los Angeles. I then used a regional upgrade to confirm my father in first class as well, so all three of us returned home in first class.

Despite my best efforts to give my father or uncle the first class seat on the outbound, they both insisted I take it and they actually wound up with more legroom (and an open middle seat) in the exit row.

Crews were great, meals were good, and though the return flight was delayed by an hour, the United Club in Denver was a decent place to pass the time.

All in all, a very smooth trip on United. More importantly, another missed chance to fly on American. I tried, but United just worked out better…again.

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article Viva La Habana!
Next Article Breaking News from US Airways (Humor)

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Chicago O’Hare gate battle

    Chicago O’Hare Turf War: United And American Fight For Gates

    July 23, 2025
  • a group of people standing in a room

    United Airlines Passenger Who Knocked Out Gate Agent In Washington Dulles Pleads Guilty

    July 22, 2025
  • a person standing in an airplane

    American Airlines Flight Attendants Side With Family Who Stole Man’s Seat

    July 21, 2025

4 Comments

  1. FriendlySkies Reply
    June 4, 2012 at 6:34 pm

    Sorry for your loss, Matthew.

  2. Andrew Reply
    June 4, 2012 at 6:45 pm

    Hello Matthew,

    Sorry for your loss in the family.

    I agree with you – I am based in DEN and through a few not-so-good recent experiences with United (missed upgrades, missed GPU/W-fare upgrade while there was space, lost bag for my 3-day trip to SXM and not getting it back for 7 days after departure… etc.). As a result, I “tried” to book my future flights on AA.

    Being in DEN, AA just doesn’t have comparable route and schedule coverage as United and their tickets are always hundreds more $$. Plus, it seems to me they are flying the CRJs a lot to the west coast as opposed to United flying actual jets to the same destinations.

    Unfortunately I am left with no choice but to continue to accumulate United miles and hoping to redeem them on SQ one lucky day! Please keep us posted if you find a way to switch to AA!

    And please keep new articles & pics coming – I enjoy reading them very much! I even have upgrd.com as my homepage now!

    Andrew

  3. Jeremy Reply
    June 5, 2012 at 12:39 am

    Funny how these things work out sometimes. I have had similar experiences trying to go YYC to FRA wanting to do Lufthansa First Class but the times/cost just did not make it worthwhile.

  4. azm Reply
    June 5, 2012 at 4:51 am

    I flew United over the weekend with the original itinerary EWR-ORD-MSP and return MSP-ORD-DCA. My upgrade for the EWR-ORD leg cleared after I had boarded the flight and had settled into my exit row, but I was still happy. I was offered a chance to buy-up until the very last minute as I was checking in at the airport (last offer was for $89), so I understand why frequent fliers are frustrated. As a 1K I was thinking the ORD-MSP upgrade was the one that would clear, instead of the hub-to-hub route, but it was the opposite.

    In spite of the upgrade frustrations, service was decent, and the meal consisted of warm nuts, mushroom soup, entree (cheeseburger or chicken salad), fruits, and warm cookie — quite good!

    The reason I was most impressed, though, was the incident with my return leg. My MSP-ORD was delayed and I was going to miss the ORD-DCA leg. Even though there was a later flight from ORD to DCA, the agent at MSP, without any requests by me, just booked me on a Delta flight that was going direct MSP-DCA. She even tried to get me upgraded to first on the Delta, but it was full, and I got an Economy Comfort seat instead. That’s what I call service – proactively looking out for me, going out of the way to book me on a different carrier so I can get home on time. Well done, United!

    Matthew, sorry for your loss, and thanks for your posts.

Leave a Reply

Cancel reply

Search

Hot Deals for July

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • Chicago O’Hare gate battle
    Chicago O’Hare Turf War: United And American Fight For Gates July 23, 2025
  • Delta Pilot Fails Breathalyzer Stockholm
    Delta Pilot Fails Breathalyzer: Should She Pay €600 To Every Passenger? July 23, 2025
  • a plane on the runway
    ANA 787 Arrived 18 Seconds Early—What Frankfurt Airport Did Next Is Hard To Believe July 23, 2025
  • Delta AI-powered ticket pricing
    Delta Air Lines Faces Scrutiny Over AI-Powered Ticket Pricing July 22, 2025

Categories

Popular Posts

  • a blue passport on a black surface
    All The Patriotic Quotes In Your U.S. Passport July 4, 2025
  • a lobby with a marble counter and a wood ceiling
    Review: Korean Air KAL Business Lounge Los Angeles (LAX) July 1, 2025
  • airplanes parked at an airport
    United Airlines Will Resume Tel Aviv Flights On July 21, 2025 July 8, 2025
  • United Airlines flight attendant contract vote
    United Flight Attendants Turn Against Tentative Contract, Cite Failed Union Leadership July 1, 2025

Archives

July 2025
M T W T F S S
 123456
78910111213
14151617181920
21222324252627
28293031  
« Jun    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.