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Home » Continental Airlines » United E-Certs Now Valid on Continental Flights!
Continental AirlinesUnited Airlines

United E-Certs Now Valid on Continental Flights!

Matthew Klint Posted onMarch 9, 2011November 14, 2023 5 Comments

Although United has cut back on compensation, recently halving the amount offered for service issues on domestic flights, they remain the most generous legacy carrier in the United States when it comes to making amends. I anticipate that will change under CEO Jeff Smisek’s leadership, but for now a burnt out overhead reading light or inoperative audio system will net a 1K member a $100 voucher or 9,000 award miles on most domestic flights or $200 on a p.s. or overseas flight.

Up until today, these e-certificates could only be redeemed for tickets wholly on United or United Express operated flights. Now, the e-certs (which unlike arduous paper vouchers can quickly be redeemed on united.com) are good for Continental flights as well:

a screenshot of a flight schedule

Well done, United.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. Darren Reply
    March 9, 2011 at 11:12 pm

    Awesome news & thanks for posting. Also, fyi, just this morning I entered an appreciation card online for an audio issue on my p.s. flight from this past weekend & received $200. I was surprised it didn’t go down to $100 yet!

  2. Matthew Reply
    March 9, 2011 at 11:19 pm

    @Darren: Thanks for that valuable data point!

  3. HansGolden Reply
    April 26, 2011 at 6:29 am

    I was disappointed to find that the above is only true of CO-operated flights that have a UA-codeshare/UA flight number. I called web support and not only did they manually apply the vouchers (“as a one-time courtesy because you are a valued Premier member”) but they also stuck my companion and I on the same PNR, a very pleasant first for me! The baggage savings are terrific since we’re connecting to international flights, as she has no status.

  4. Miranda Reply
    November 29, 2011 at 11:26 pm

    I tried using my United e-certificate with continental and it was rejected. I called continental customer service and was told that they wouldn’t allow me to use my united certificate, that there were no exceptions, and that only continetal’s certificates could be used with both united and continental.

  5. Nick Reply
    November 30, 2011 at 5:18 am

    @Miranda, you have to book it on United.com. There the flights will show up as e-certificate compatible. It has nothing to do with Continental customer service, but how it is coded into .bomb.

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