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Month: January 2019

American AirlinesMeal of the WeekUnited Airlines

Hot Lunch: Where American Airlines Nicely Beats United

Matthew Klint Posted onJanuary 5, 2019November 14, 2023 4 Comments
a tray of food on a table

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. The big-three...

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Frontier

Frontier Airlines Wants You To Tip Flight Attendants

Matthew Klint Posted onJanuary 5, 2019November 14, 2023 16 Comments
Frontier Airlines Tipping

Frontier Airlines is encouraging passengers to tip flight attendants for onboard purchases. JT Genter, of The Points Guy, shared of a recent flight experience and provided photographic evidence. He ordered a ginger ale and after swiping his card, a...

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American Airlines

American Airlines Puts Lipstick On A Pig, 737 MAX Style

Matthew Klint Posted onJanuary 5, 2019November 14, 2023 8 Comments
American Airlines 737 MAX Lavatory

In attempt to make passengers more comfortable, American Airlines is retrofitting one lavatory door on its Boeing 737 MAX. Currently, the lavatories on AA’s Boeing 737 MAX have “slab doors” just outside the rear galley. Those doors open into the aisles and...

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Humor

My Nightmare About Airline Meals

Matthew Klint Posted onJanuary 4, 2019January 3, 2019 12 Comments
Air Tahiti Nui Nightmare

If you don’t care about my dream, feel free to skip this post. But since it was about the most vivid dream I’ve had for as long as I can remember, I’m going to share it with you. You’ve...

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Travel

Five New Countries I Hope To Visit In 2019

Matthew Klint Posted onJanuary 4, 2019November 14, 2023 14 Comments
New Country Visits 2019

I should just copy and paste my 2018 list, for I did not visit a single new country last year. Quite frankly, I am borrowing from it: my list of countries I wish to visit has not changed. But...

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United Airlines

Dear United, Please Don’t Ruin Your Great Mobile App!

Matthew Klint Posted onJanuary 4, 2019November 14, 2023 19 Comments
people sitting on an airplane with a few people using their phones

Dear United, It’s me, one of your most loyal customers. In fact, some accuse me of being a United “fanboy” (and I can see why my love affair article played into that…). I understand that you are redesigning the...

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United Airlines

United CEO Issues Stern Challenge To Employees

Matthew Klint Posted onJanuary 4, 2019November 14, 2023 18 Comments
a man in a black sweater talking to a group of people

In a year-end letter to employees, United CEO Oscar Munoz stressed the importance of building upon the successes of 2018 while implying, ever so sternly, that employees have the choice to make 2019 a winning or losing year. Munoz...

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Emotional Support Animal (ESA)United Airlines

United Airlines Bans All Emotional Support Animals On Longhaul Flights + Puppies And Kittens On Shorter Flights

Matthew Klint Posted onJanuary 3, 2019November 14, 2023 11 Comments
United Airlines 2019 Emotional Support Animal Policy

United Airlines is drastically tightening up its emotional support animal policy, banning such animals on all flights over eight hours. Puppies and Kittens will also no longer be accepted as emotional support pets. Effective immediately, United will only accept...

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Credit Cards

Do You Sign Your Credit Card?

Matthew Klint Posted onJanuary 3, 2019November 14, 2023 27 Comments
Credit Card Signatures

I was reminded again last night that signing the back of your credit card remains a way of life in Europe. It was a dry Christmas in Southern Germany, but we finally were hit with snow and I took my...

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Travel

10 Flights I Look Forward To In 2019

Matthew Klint Posted onJanuary 3, 2019November 14, 2023 18 Comments
a bed with folded shirts on it

As we enter 2019, there are a number of airline premium cabin  airline products I look forward to trying this year. Here’s the top-10 I will target, in order of priority: 10. American Airlines 777 First Class I have...

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OneWorldQatar Airways

Is Qatar Airways Plotting To Take Over Oneworld?

Matthew Klint Posted onJanuary 3, 2019November 14, 2023 9 Comments
a plane flying over the earth

Let’s play a game of imagination. Imagine a situation in which one airline decides to invest in several others. So the airline does. A little bit here, a little bit there. Now imagine that these other airlines are part...

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FrontierSafety

Poisoned By An Airport Water Fountain?

Matthew Klint Posted onJanuary 3, 2019November 14, 2023 3 Comments
water pouring out of a faucet

Six unrelated people, six very-related symptoms. What caused these passengers to start vomiting on a Frontier flight? On New Year’s Day, Frontier Flight 397 took off from Cleveland to to Tampa with 226 passengers onboard. Inflight, six passengers, all...

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Air France

An Update On My Air France First Class “Complaint”

Matthew Klint Posted onJanuary 2, 2019November 14, 2023 29 Comments
a inside of an airplane

Last week I wrote about the one thing that annoyed me about my Air France first class flight. It was another passenger in the cabin, who staked out two seats for herself, sending her companion to the seat directly...

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Hyatt

How I Earned Two Hyatt Night Credits On The First Day Of 2019

Matthew Klint Posted onJanuary 2, 2019November 14, 2023 7 Comments
a room with a table and chairs

I spent the last two days of the year at the Hyatt Regency in Mainz, checking out on January 1st. In the World of Hyatt program, that’s called a head start on the new year! You might think that...

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Hilton

DoubleTree Fires Two Employees Who Kicked Out Black Man

Matthew Klint Posted onJanuary 2, 2019November 14, 2023 35 Comments
DoubleTree Fires Racist Workers

DoubleTree has fired the two employees at the center of a controversy over race and profiling. Jermaine Massey was a guest at the DoubleTree hotel in Portland, Oregon. On December 22nd, he returned late from a concert and took...

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cathay pacific

Cathay Pacific Will HONOR Cheap Business/First Class Fares!

Matthew Klint Posted onJanuary 2, 2019November 14, 2023 6 Comments
Cathay Pacific First Class Review

Cathay Pacific will honor deeply-discounted business and first class fares briefly available on New Year’s Eve. On Twitter, the carrier stated: Happy 2019 all, and to those who bought our good – VERY good surprise ‘special’ on New Year’s...

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Musings

A New Year, Not A New Start: Travel Reflections On 2019

Matthew Klint Posted onJanuary 1, 2019November 14, 2023 10 Comments
a group of people walking on a sidewalk with trees and lights

Happy New Year! As 2019 begins, I’m thinking about time. I ushered in the New Year in Mainz, Germany. Believe it or not, it was the first time I have ever celebrated New Year’s in Germany. As we watched...

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Lufthansa

Lufthansa Should Ban Vandalism Parent

Matthew Klint Posted onJanuary 1, 2019November 14, 2023 15 Comments
a person holding a toothpick

Did you see the video of a parent helping a child vandalize the seatbacks on a Lufthansa flight? As far as I am concerned, that calls for a ban. The appalling incident happened onboard a Lufthansa narrowbody flight in...

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cathay pacific

Will Cathay Pacific Honor First Class Fare Deal?

Matthew Klint Posted onJanuary 1, 2019November 14, 2023 6 Comments
Cathay Pacific First Class Mistake Fare

Happy New Year! I went to bed just after midnight last night in Germany and woke up with a flood of texts, tweets, and emails about cheap Cathay Pacific business and first class fares out of Vietnam. It was...

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