Folks, there’s nothing like a bit of comfort food after a long flight with bad food served onboard. I’m thankful Taco Bell is open late. Taco Bell After A Long Flight With Bad Food I mentioned it in passing...
As United Airlines Goes On Hiring Spree, Should It Recall International Flight Attendants?

While taxpayer bailouts protected all U.S. airline jobs during the pandemic, United eliminated its international crew bases and many of those flight attendants are still without a job, even as United is now hiring new flight attendants. Should United...
A Tale Of Two 1K Agents At United Airlines

Who you deal with on the phone when you call an airline matters greatly, even when you have elite status. A recent pair of interactions with United Airlines demonstrates this vividly. Two United Airlines 1K Phone Agents: Two Very...
Air Canada CEO Still Blaming Pandemic For Nightmare Summer Of Travel…

Air Canada CEO Michael Rousseau sent out a conciliatory note to all Aeroplan members, apologizing for the rough summer of travel but insisting that the situation is improving. But his “pandemic” defense is getting stale. “Pandemic” Defense From Air...