The Lufthansa First Class Terminal in Frankfurt (FRA) is one of my favorite first class lounges in the world and continues to offer a fabulous ground experience for Lufthansa’s most premium passengers. Lufthansa First Class Terminal Review I spent...
Million Miles Sweepstakes At United Airlines

United Airlines is offering customers who book airfare using Money + Miles a chance to win 1 million MileagePlus miles. While we’d all love to win a million miles, I would caution you before using United’s Money + Miles...
Is It Impolite To Converse In First Class While Others Try To Sleep?

Here’s a side issue from my recent Lufthansa First Class flight from New York to Frankfurt. During dinner, we were asked (politely) if we could keep our conversation to a whisper. Was that a reasonable request? A Dinner Conversation...
Chaos In Miami After American Airlines 787-8 Suffers Mechanical Issue

American Airlines passengers reacted angrily to a string of mechanical delays in Miami which ultimately took over 21 hours to resolve, with chaos being reported onboard to Santiago, Chile. Once again, the root of the problem is communication. American...
The End Of The “All-In-One Snack” Bag On United Airlines

Since the early months of the pandemic, United Airlines has offered its passengers an “all-in-one” snack bag on flights in which no other meal is served. These bags will finally be retired this month, marking the end of one...
Review: Lufthansa 747-8 First Class New York – Frankfurt

Lufthansa First Class never fails to impress. My flight from New York to Frankfurt was far too short, but every moment of it was enjoyable, with excellent food and even more excellent service onboard. I was deeply grateful for...
Elite Status: Four Seasons Vs. Mandarin Oriental

While most independent luxury brands do not have classic loyalty programs that involve points and redemptions, there is a growing movement by some of these more exclusive hotel groups to find other ways to reward travelers who are regular...
Hotel And Meal Vouchers: A Small, But Substantial Victory For Airline Customers

In the grand scheme of things, most airlines are simply reaffirming what they have long offered: meal vouchers and hotel rooms for delays within their control. Even so, memorializing it in a written policy is a positive step in...