Without notice, Southwest Airlines massively devalued earnings on its most reasonable Wanna Get Away fares, effectively introducing basic economy fares by another name. Southwest Airlines Guts Earnings On Wanna Get Away Fares The value proposition of Rapid Rewards, the...
Why Does Marriott Allow Its Hotels To Engage In Fraud (By Denying Breakfast Benefits)?
As far as I can see, Marriott properties that deny breakfast benefits are engaging in fraud…the short of bait-and-switch that should be intolerable to the Marriott brand. Dear Marriott, Denying Breakfast Benefits Is Engaging In Fraud The premise of...
My Dilemma In Helsinki
Yesterday I shared how my late-arriving Finnair flight from Amsterdam doomed my connecting flight to Los Angeles, handing me a dilemma in Helsinki. I decided to take a pragmatic approach to rebooking. Flight Rebooking Dilemma in Helsinki: Get Home...
Crazy Florida Couple Arrested For Trying To Force Their Way Onto American Airlines Flight
A Florida couple was arrested for trying to force their way onboard an American Airlines flight after showing up late to board and then using hot coffee as a weapon to repel gate agents from stopping them. No, the...
