Airlines keep finding new ways to carve up premium cabins. Delta, at least for now, is not playing that game. I think that could give it a strong competitive advantage in the years ahead. Winning Strategy? Delta Says No...
Air Canada Aeroplan Devalues Award Chart, Premium Cabin Redemptions Rise Up To 25%
Aeroplan is raising award prices again, and, as expected, the biggest devaluation for U.S.-based travelers is longhaul business and first class awards. Air Canada Aeroplan Raises Award Prices, With Longhaul Premium Cabins Hit Hardest Air Canada Aeroplan will update...
United Flight Attendant Gave A Passenger “The Hand” And Boarding Pay Won’t Fix It
A rude gesture in the galley says more about service culture than any press release about “brand loyalty.” As United Airlines seeks to transform itself into a top-tier carrier, it must do more to rally all flight attendants to...
Trump Thinks This Airline Is A Bargain. History Suggests Otherwise
There once was an airline with recognizable assets, steady demand, and a business model that seemed to make sense. The Case For Saving This Airline Doesn’t Add Up It wasn’t supposed to fail. There were aircraft. There were valuable...
