I find that United Airlines offers an above-average experience in longhaul economy, particularly on flights from the West Coast, as I experienced on my Los Angeles to London 787-9 flight in economy class. United Airlines 787-9 Economy Class Review...
Delta Air Lines Is Still Winning, But Is It Getting Too Comfortable?
The New York Times profiles Delta Air Lines as a carrier content to keep gently refining a winning formula. That may be wise, but it also raises a fair question: will Delta eventually run into the same problem Southwest...
Hyatt Needs To Crack Down On The Park Hyatt Sydney…
The Park Hyatt Sydney has recently implemented two extremely guest-unfriendly changes that undermine what loyalty should be built on and should not be permitted by Hyatt… Double Whammy: Two Negative Changes Impacting World Of Hyatt Members At Park Hyatt...
United Airlines Pilot Threatens To Call FBI Over Antisemitic Wi-Fi Hotspot
A United Airlines pilot reportedly threatened to call the FBI after passengers noticed an antisemitic Wi-Fi hotspot name onboard. The hotspot name was vile, but I’m not convinced this was the sort of security threat that justified escalating the...
