• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  American Express • Lounge Reviews  >  Review: American Express Centurion Lounge Dallas (DFW)
American ExpressLounge Reviews

Review: American Express Centurion Lounge Dallas (DFW)

Matthew Klint Posted onDecember 16, 2022December 16, 2022 18 Comments

The overcrowded American Express Centurion Lounge in Dallas, with eager hordes lining up at the feeding trough and nary a chair in sight, makes me realize how little I actually miss my American Express Platinum card.

American Express Centurion Lounge Dallas Review (DFW)

I love the concept of the American Express Centurion Lounge. When the first one opened in San Francisco many years ago, it instantly became my favorite lounge at SFO. Over the years, I enjoyed many great meals and drinks in Centurion Lounges across the country and around the world.

But in my experience, there is lounge crowding and then there is AMEX lounge crowding. With the Platinum card so easy to obtain and with people (reasonably, I might add) wanting to maximize their annual fee, I see crowding in Centurion Lounges unlike in any other lounge (save perhaps the Delta lounges at New York JFK).

I visited this lounge because I wanted to review it (I have not been in it since it was remodeled and expanded), but we did not stay long because we literally could not find a seat for the first 30 minutes of our visit (you might recall we got yelled at for standing in the “handicapped area” of the bar while we waited for other seats to open).


> Read More: American Express Centurion Lounge Overcrowding Is Out Of Control


With that gripe aside, let’s move on to the review.

The lounge is located in Terminal D, across from gate D12 and open daily from 5:30 am to 10:00 pm. To access the lounge you will need to go upstairs and present a confirmed boarding pass, your ID, and your American Express Platinum or Centurion card.

At 4:00 pm, there was quite a line to get in.

Once inside, you can head left or right for seating. The buffet and bar are to your left.

I limited the number of pictures I took because the lounge was just packed.

It was not until 4:30 pm that a few seats opened on the far side of the lounge.

In terms of food and drinks, everything is complimentary. I had an aperitivo and my friend Champagne.

The buffet included soup, salad, beef brisket, polenta, green peppers, rice, and broccolini, plus cookies, pastries, and oranges for dessert.

I braved the line to try the brisket…it was decent. Not great, but not bad. As I was about to step onto a longhaul Qatar Airways flight, I did not eat anything else.

There were coffee, tea, and water stations on both sides of the lounge.

I had neglected to print my arrivals form into Qatar and was thankful the lounge had a wireless printing facility which I used to print my document.

One of my favorite things about this lounge, pre-COVID, was the complimentary massage treatments available to guests at the Exhale Spa (15-minute massage or manicure). During my visit, the spa was open, but the only treatments offered were 15-minute massage chair sessions, which of course do not require a massage technician. I did not end up waiting for this and it is not clear to me if “real” massages and manicures have returned since my visit.

Restrooms and shower suites are available. Request a shower at the front desk. There was a lengthy wait for a shower so unfortunately, I do not have any pictures of a shower suite.

Finally, lockers are available near the front.

CONCLUSION

It’s not that I dislike this lounge…in terms of food, drink, and clean restrooms it was just fine. But the crowding was really bad and I simply found it mildly exasperating to have to search so long for a seat. Thus, we moved on to the American Airlines AAdmirals Club…not that the crowding was any better there.

Previous Article Kenyan President Asks Delta Air Lines To Save Kenya Airways
Next Article Sad: United Airlines Aircraft Order Mocked By Unions

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Qatar Airways Al Safwa Lounge Review

    Review: Qatar Airways First Class Al Safwa Lounge

    January 25, 2023
  • American Express Flexible Airline Ticket

    Caution: Your “Flexible” American Express-Issued Airline Tickets Are Not Really Flexible…

    January 21, 2023
  • Review: JAL First Class Lounge Tokyo (NRT)

    January 21, 2023

18 Comments

  1. Arthur Reply
    December 16, 2022 at 11:59 am

    Wait till we see how crowded the new Centurion lounge at DCA will be when it opens up. Though unlike some of these airports with international flights, I don’t think people hang around at DCA for long periods of time.

  2. Santastico Reply
    December 16, 2022 at 12:42 pm

    Welcome to the jungle. Amex is harvesting what they planted. I avid that zoo.

  3. Jan Reply
    December 16, 2022 at 1:57 pm

    I keep getting 150k MR signup bonus mail from AmEX (for Platinum). AmEX is probably thinking their lounges aren’t crowded enough.

    • Christian Reply
      December 16, 2022 at 2:03 pm

      I keep getting business platinum card signup offers as well even though they stopped me from getting more than three.

  4. Beemerguy Reply
    December 16, 2022 at 1:57 pm

    The food and bar are to the left as you enter the lounge after checking in

  5. Christian Reply
    December 16, 2022 at 2:05 pm

    The lounge in Charlotte is always popular to crowded but considering the lack of options I love the place.

  6. Jerry Reply
    December 16, 2022 at 2:10 pm

    I think my favorite part of AA’s expansion in AUS is not that I don’t have to connect in DFW every time I fly, but that I’m not tempted to go to this lounge every time I fly, only to regret it immediately. This lounge is a mess. I’m embarrassed to be seen in there.

  7. CHRIS Reply
    December 16, 2022 at 2:20 pm

    Either 60% of the people in these photos are military freebies or “high and tight” is the new “in” hairstyle.

    • Larry B Reply
      December 16, 2022 at 4:18 pm

      Good observation!
      I’ve often thought about throwing out a reply to the torrent of e-columns/blogs/FT posts about lounge crowding: “eliminate the free card benefit to members of the military” but figure that’s a ‘politically incorrect’ take, so I haven’t, until today.
      Another option, instead of eliminating the card benefit to military members, is to provide a menu of benefits for paid card membership, and a lower value tier of benefits for free membership.
      Outside of these options, or building super-sized clubs and lounges, what other options are there?

      • CHRIS Reply
        December 16, 2022 at 6:15 pm

        Nobody wants to call a spade a spade. AMEX should absolutely comply with the SCRA and MLA by extending them credit and limiting interest…….via the green card. There is nothing in either one of those two pieces of legislation that mentions lounge access, Saks credits , airline and FHR reimbursement. Nothing. There are E2’s with 5 platinums and the wife has another 5. Does anyone think this was the intent of SCRA/MLA? They’re opportunist and taking advantage. It only so happens that they applied for a job and wear a uniform to it. Read any military blogs and see fir yourself. The sense of entitlement us staggering.
        Follow the law but also support your other *paying customers.

  8. Lori R Reply
    December 16, 2022 at 5:22 pm

    It will be interesting to see if the change that is coming February 1, 2023 to the Centurion lounge program will alleviate some of the crowding – As American Express platinum customers will no longer be able to bring in up to two guests complementary unless they spend $75000 per year on their cards. I don’t know how much the $50 per person entry fee will deter people from going into the lounge. We will have to wait and see.

  9. Aaron Reply
    December 17, 2022 at 1:52 am

    “with eager hordes lining up at the feeding trough”

    Given the various levels of gluttony we’ve seen from you on your travels, that comment made me laugh.

    Amex is reaping what they sowed. They either need to expand their lounges (which, good luck) or start limiting who can enter their lounges.

  10. Chuck Sullivan Reply
    December 17, 2022 at 8:25 am

    Matt,

    You’re still killing it with the up-to-date reviews. Keep on keeping on.

    • Matthew Klint Reply
      December 17, 2022 at 10:08 am

      You’re so, so welcome. I’m so excited that you appreciate timely reviews.

    • Kyle Reply
      December 17, 2022 at 12:14 pm

      How long ago was this? I see everyone wearing masks, which is certainly not the case say DFW anymore.

  11. DFWSteve Reply
    December 18, 2022 at 3:35 am

    I gave up on AMEX Plat after several horrendous experiences. One at the LAS club was final straw. And I’d been a loyal AMEX customer for decades. And it just isn;t AMEX. All are zoos. Was in IAH United Club early morning and some family had blankets laid out and kids sleeping and playing like a kindergarten romper room. Yep, they’ve a right to be there and do whatever. They paid their money. And I’ll reserve the right to avoid the place and not pay member fees anymore.
    Lounge access is worth only the agent help during bad weather / IRROPS. Otherwise I’d just as soon find a seat in a terminal restaurant or an inactive gate area.

  12. lithdoc Reply
    December 23, 2022 at 7:43 pm

    How old are these pictures?

    • Matthew Klint Reply
      December 23, 2022 at 7:44 pm

      March 2022

Leave a Reply

Cancel reply

Search

Recent Posts

  • Southwest Airlines Wheelchair Accident
    Family Sues Southwest Airlines For Negligence After Death Of 25-Year-Old Daughter February 1, 2023
  • Hotel Hairdresser Massage
    Hotel Hairdresser Invites Himself To My Room February 1, 2023
  • Mount Nebo Jordan
    Visiting Mount Nebo In Jordan February 1, 2023
  • A Silly Attack On United Airlines’ Boarding Process January 31, 2023

Categories

Popular Posts

  • Casting Couch? Kuwait Airways Forces Prospective Flight Attendants To Undress For “Research Purposes” January 4, 2023
  • Spirit Airlines Captain Runs Out Of Cockpit After Woman Yells “I Hope Y’All Crash And Die!” January 17, 2023
  • Hotel Worker entered room
    Woman Demands $3,000 In Compensation After Hotel Worker Walked Into Her Room At Midnight January 24, 2023
  • SWISS First Class Awards Bookable With United Airlines MileagePlus January 5, 2023

Archives

February 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728  
« Jan    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.